Bulk Load v3.14 with DHIS2 2.36 error

We have been using Bulk Load tool to successful upload data to a tracker program, however after getting to 32k records the error as shown:

{“httpStatus”: “Internal Server Error”,“httpStatusCode”: 500,“status”: “ERROR”,“message”: “An unexpected error has occured. Please contact your system administrator”}

Any known limitations to number of recrods that can be uploaded using Bulk Load

Platform running on

  • OS: Ubuntu 18.04.5 LTS (GNU/Linux 5.4.0-1054-aws x86_64)
  • Database: postgresql 13
  • Apache Tomcat/8.5.39
  • Java version: 11

Hey @tiha, Bulk Load tool is an app developed by another organization (EyeSeeTea) for WHO and it’s available on the DHIS2 App Hub.
I hope Lucia Montoya @luciafm and Alexis Rico @sferadev if you a minute please check this issue out. Have you faced it while using the app or should I continue asking the backend team? Thank you for the support.

Hi @tiha, Bulk Load does not have any limitation on the number of records to be uploaded.

The error 500 comes from DHIS2 so you should probably debug why your instance is failing.

We will try to replicate the scenario, to review if there’s something we can improve but it does not look to be related to Bulk-Load being the one doing the import.

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