Problem loading event capture in CHROME

Dear Experts

We just upgrade our One server (the biggest one) to version 19 (Build 19273).

When we select event capture and find that ‘Orgunit’ are loading OK, but ‘Loading Meta data…’ message are dis playing for ever. This happens in CHROME browser (I am using 45.0.2454.78 beta-m (64-bit)). But when I use Firefox (40.0.3) it is not taking almost immediately. In our filed CHROME browser are used and changing the browser is not a good option. So far I don’t find anything in tomcat log.

What find in Chrome is

‘Uncaught TypeError: Cannot read property ‘objectStore’ of undefined’ in http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/dhis2/dhis2.storage.idb.js .

Can you please check and suggest me the solution?

Regards

Hannan

HISP Bangladesh

Hi Hannan,

Is this problem pervasive across different laptops? Just to make sure it is not only one particular Chrome installation that has the issue.

Knut

···

On Wed, Sep 2, 2015 at 12:31 PM, Hannan Khan hannank@gmail.com wrote:

Dear Experts

We just upgrade our One server (the biggest one) to version 19 (Build 19273).

When we select event capture and find that ‘Orgunit’ are loading OK, but ‘Loading Meta data…’ message are dis playing for ever. This happens in CHROME browser (I am using 45.0.2454.78 beta-m (64-bit)). But when I use Firefox (40.0.3) it is not taking almost immediately. In our filed CHROME browser are used and changing the browser is not a good option. So far I don’t find anything in tomcat log.

What find in Chrome is

‘Uncaught TypeError: Cannot read property ‘objectStore’ of undefined’ in http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/dhis2/dhis2.storage.idb.js .

Can you please check and suggest me the solution?

Regards

Hannan

HISP Bangladesh


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Hi Hannan,

The objectStore error is related to browser caching. Clear your browser cache and try one more time.

···

On Wed, Sep 2, 2015 at 12:36 PM, Knut Staring knutst@gmail.com wrote:

Hi Hannan,

Is this problem pervasive across different laptops? Just to make sure it is not only one particular Chrome installation that has the issue.

Knut


Thank you,

Abyot.

On Wed, Sep 2, 2015 at 12:31 PM, Hannan Khan hannank@gmail.com wrote:

Dear Experts

We just upgrade our One server (the biggest one) to version 19 (Build 19273).

When we select event capture and find that ‘Orgunit’ are loading OK, but ‘Loading Meta data…’ message are dis playing for ever. This happens in CHROME browser (I am using 45.0.2454.78 beta-m (64-bit)). But when I use Firefox (40.0.3) it is not taking almost immediately. In our filed CHROME browser are used and changing the browser is not a good option. So far I don’t find anything in tomcat log.

What find in Chrome is

‘Uncaught TypeError: Cannot read property ‘objectStore’ of undefined’ in http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/dhis2/dhis2.storage.idb.js .

Can you please check and suggest me the solution?

Regards

Hannan

HISP Bangladesh


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Yes it is. We have lot of complain from field on this issue.

···

On Wed, Sep 2, 2015 at 12:31 PM, Hannan Khan hannank@gmail.com wrote:

Dear Experts

We just upgrade our One server (the biggest one) to version 19 (Build 19273).

When we select event capture and find that ‘Orgunit’ are loading OK, but ‘Loading Meta data…’ message are dis playing for ever. This happens in CHROME browser (I am using 45.0.2454.78 beta-m (64-bit)). But when I use Firefox (40.0.3) it is not taking almost immediately. In our filed CHROME browser are used and changing the browser is not a good option. So far I don’t find anything in tomcat log.

What find in Chrome is

‘Uncaught TypeError: Cannot read property ‘objectStore’ of undefined’ in http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/dhis2/dhis2.storage.idb.js .

Can you please check and suggest me the solution?

Regards

Hannan

HISP Bangladesh


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp


Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Probably a stupid question, but did you try incognito mode?

···

On Wed, Sep 2, 2015 at 12:41 PM, Hannan Khan hannank@gmail.com wrote:

Yes it is. We have lot of complain from field on this issue.

On Wednesday, September 2, 2015, Knut Staring knutst@gmail.com wrote:

Hi Hannan,

Is this problem pervasive across different laptops? Just to make sure it is not only one particular Chrome installation that has the issue.

Knut


Sent from Gmail iPhone

On Wed, Sep 2, 2015 at 12:31 PM, Hannan Khan hannank@gmail.com wrote:

Dear Experts

We just upgrade our One server (the biggest one) to version 19 (Build 19273).

When we select event capture and find that ‘Orgunit’ are loading OK, but ‘Loading Meta data…’ message are dis playing for ever. This happens in CHROME browser (I am using 45.0.2454.78 beta-m (64-bit)). But when I use Firefox (40.0.3) it is not taking almost immediately. In our filed CHROME browser are used and changing the browser is not a good option. So far I don’t find anything in tomcat log.

What find in Chrome is

‘Uncaught TypeError: Cannot read property ‘objectStore’ of undefined’ in http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/dhis2/dhis2.storage.idb.js .

Can you please check and suggest me the solution?

Regards

Hannan

HISP Bangladesh


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp


Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Hi Hannan,

You will need to inform all of your users (likely a lot) they will all need to clear their browser caches.

Regards,

Jason

···

On Wed, Sep 2, 2015 at 12:58 PM, Knut Staring knutst@gmail.com wrote:

Probably a stupid question, but did you try incognito mode?


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

On Wed, Sep 2, 2015 at 12:41 PM, Hannan Khan hannank@gmail.com wrote:

Yes it is. We have lot of complain from field on this issue.

On Wednesday, September 2, 2015, Knut Staring knutst@gmail.com wrote:

Hi Hannan,

Is this problem pervasive across different laptops? Just to make sure it is not only one particular Chrome installation that has the issue.

Knut


Sent from Gmail iPhone


Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

On Wed, Sep 2, 2015 at 12:31 PM, Hannan Khan hannank@gmail.com wrote:

Dear Experts

We just upgrade our One server (the biggest one) to version 19 (Build 19273).

When we select event capture and find that ‘Orgunit’ are loading OK, but ‘Loading Meta data…’ message are dis playing for ever. This happens in CHROME browser (I am using 45.0.2454.78 beta-m (64-bit)). But when I use Firefox (40.0.3) it is not taking almost immediately. In our filed CHROME browser are used and changing the browser is not a good option. So far I don’t find anything in tomcat log.

What find in Chrome is

‘Uncaught TypeError: Cannot read property ‘objectStore’ of undefined’ in http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/dhis2/dhis2.storage.idb.js .

Can you please check and suggest me the solution?

Regards

Hannan

HISP Bangladesh


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp


Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

Thank you Knut and Jason. Browser caches are the culprit.

Thanks a lot.

···

On Wed, Sep 2, 2015 at 6:26 PM, Jason Pickering jason.p.pickering@gmail.com wrote:

Hi Hannan,

You will need to inform all of your users (likely a lot) they will all need to clear their browser caches.

Regards,

Jason

On Wed, Sep 2, 2015 at 12:58 PM, Knut Staring knutst@gmail.com wrote:

Probably a stupid question, but did you try incognito mode?


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

On Wed, Sep 2, 2015 at 12:41 PM, Hannan Khan hannank@gmail.com wrote:

Yes it is. We have lot of complain from field on this issue.

On Wednesday, September 2, 2015, Knut Staring knutst@gmail.com wrote:

Hi Hannan,

Is this problem pervasive across different laptops? Just to make sure it is not only one particular Chrome installation that has the issue.

Knut


Sent from Gmail iPhone


Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

On Wed, Sep 2, 2015 at 12:31 PM, Hannan Khan hannank@gmail.com wrote:

Dear Experts

We just upgrade our One server (the biggest one) to version 19 (Build 19273).

When we select event capture and find that ‘Orgunit’ are loading OK, but ‘Loading Meta data…’ message are dis playing for ever. This happens in CHROME browser (I am using 45.0.2454.78 beta-m (64-bit)). But when I use Firefox (40.0.3) it is not taking almost immediately. In our filed CHROME browser are used and changing the browser is not a good option. So far I don’t find anything in tomcat log.

What find in Chrome is

‘Uncaught TypeError: Cannot read property ‘objectStore’ of undefined’ in http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/dhis2/dhis2.storage.idb.js .

Can you please check and suggest me the solution?

Regards

Hannan

HISP Bangladesh


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp


Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

The incognito mode will work, but won’t recommend it for proper use.

By the way, it is not necessary to clear cache everytime the app is run. Cache clearing is required only if meta-data is changed after the app is run.

···

On Wed, Sep 2, 2015 at 2:26 PM, Jason Pickering jason.p.pickering@gmail.com wrote:

Hi Hannan,

You will need to inform all of your users (likely a lot) they will all need to clear their browser caches.

Regards,

Jason


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp


Thank you,

Abyot.

On Wed, Sep 2, 2015 at 12:58 PM, Knut Staring knutst@gmail.com wrote:

Probably a stupid question, but did you try incognito mode?


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

On Wed, Sep 2, 2015 at 12:41 PM, Hannan Khan hannank@gmail.com wrote:

Yes it is. We have lot of complain from field on this issue.

On Wednesday, September 2, 2015, Knut Staring knutst@gmail.com wrote:

Hi Hannan,

Is this problem pervasive across different laptops? Just to make sure it is not only one particular Chrome installation that has the issue.

Knut


Sent from Gmail iPhone


Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

On Wed, Sep 2, 2015 at 12:31 PM, Hannan Khan hannank@gmail.com wrote:

Dear Experts

We just upgrade our One server (the biggest one) to version 19 (Build 19273).

When we select event capture and find that ‘Orgunit’ are loading OK, but ‘Loading Meta data…’ message are dis playing for ever. This happens in CHROME browser (I am using 45.0.2454.78 beta-m (64-bit)). But when I use Firefox (40.0.3) it is not taking almost immediately. In our filed CHROME browser are used and changing the browser is not a good option. So far I don’t find anything in tomcat log.

What find in Chrome is

‘Uncaught TypeError: Cannot read property ‘objectStore’ of undefined’ in http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/dhis2/dhis2.storage.idb.js .

Can you please check and suggest me the solution?

Regards

Hannan

HISP Bangladesh


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp


Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org