No organization unit level found

[Gassim (AL-Gassim Sharaf Addin)]

Hi @Shapr0019,

Thank you for your post! This could be a cache issue which means you are advised to use the Browser Cache Cleaner app (check in a new/clean browser/profile to be 100% sure whether it’s a cache issue or not).

Found a response by @Knut_Staring for the response you posted so let’s please check if it will solve the issue:

@Knut_Staring

My guess is you have not gone to Organisation Units → Organisation Unit Level. Once there, you can keep the Level1, Level 2 labels or change to something more useful. Then save. After this, you would have to regenerate Analytics before you can use Pivot tables and the other outputs.

If you’re not able to solve the issue, please feel free to post back to the community. Preferably better if you add more info about what version of DHIS2 are you using and whether you see any errors in the Network log + Catalina.out logs.

Thank you!