No organization unit level found

[Shapr0019]

Hie everyone,

Suddenly I faced the following errors and issues in DHIS2

What caused the error ‘No organization unit level found’, categories are no longer shown, and user groups disappears again. The DHIS2 was functioning correctly before

Regards

[Gassim (AL-Gassim Sharaf Addin)]

Hi @Shapr0019,

Thank you for your post! This could be a cache issue which means you are advised to use the Browser Cache Cleaner app (check in a new/clean browser/profile to be 100% sure whether it’s a cache issue or not).

Found a response by @Knut_Staring for the response you posted so let’s please check if it will solve the issue:

@Knut_Staring

My guess is you have not gone to Organisation Units → Organisation Unit Level. Once there, you can keep the Level1, Level 2 labels or change to something more useful. Then save. After this, you would have to regenerate Analytics before you can use Pivot tables and the other outputs.

If you’re not able to solve the issue, please feel free to post back to the community. Preferably better if you add more info about what version of DHIS2 are you using and whether you see any errors in the Network log + Catalina.out logs.

Thank you!

[Shapr0019]

@Gassim thank you very much . We have sorted this issue. The issue was on the Database

[Gassim (AL-Gassim Sharaf Addin)]

Hi @Shapr0019,

I’m glad you solved the issue. If you’d share please what was causing the issue with the database and how it got fixed, it would be helpful for the community then we can mark your post as solved.

Thank you!

[Shristi_Rijal]

We are facing the same issue. So, please let us know how did you solve it.

Regards,
Shristi

[Shapr0019]

@Shristi_Rijal first try to generate tables under Data Administration appy . If you are windows environment please reboot the server