Importing Events is not working

I am trying to import event items for tracker capture programs in DHIS2 (version 2.38.1) in json file which are exported from an instance (version 2.36.6) and it is like taking forever to import. I don’t even know if it is importing or not because there is nothing in the log file except it says “Importing events”, the job summery shows nothing except “In progress”. There are 16621 event items that I am importing and the json file size is 6 MB. Could anyone assist me on this issue?

I am trying to import event items for tracker capture programs in DHIS2 (version 2.38.1) in json file which are exported from an instance (version 2.36.6) and it is like taking forever to import. I don’t even know if it is importing or not because there is nothing in the log file except it says “Importing events”, the job summery shows nothing except “In progress”. There are 16621 event items that I am importing and the json file size is 6 MB. Could anyone assist me on this issue?

@AtikaRahmanPaddo,
Welcome to the community! :tada::tada:

If you export from (2.36.6) to a different instance but same version (2.36.6), do you face the same issue? As far as I know, when exporting/importing, it’s recommended to make sure the same version is used so I’d recommend you upgrade the 2.36.6 instance to 2.38.1 and then import/export.

Thank you!