Importing Events is not working

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1

I am trying to import event items for tracker capture programs in DHIS2 (version 2.38.1) in json file which are exported from an instance (version 2.36.6) and it is like taking forever to import. I don’t even know if it is importing or not because there is nothing in the log file except it says “Importing events”, the job summery shows nothing except “In progress”. There are 16621 event items that I am importing and the json file size is 6 MB. Could anyone assist me on this issue?

2

I am trying to import event items for tracker capture programs in DHIS2 (version 2.38.1) in json file which are exported from an instance (version 2.36.6) and it is like taking forever to import. I don’t even know if it is importing or not because there is nothing in the log file except it says “Importing events”, the job summery shows nothing except “In progress”. There are 16621 event items that I am importing and the json file size is 6 MB. Could anyone assist me on this issue?

3

@AtikaRahmanPaddo,
Welcome to the community! :tada::tada:

If you export from (2.36.6) to a different instance but same version (2.36.6), do you face the same issue? As far as I know, when exporting/importing, it’s recommended to make sure the same version is used so I’d recommend you upgrade the 2.36.6 instance to 2.38.1 and then import/export.

Thank you!

6

Hello All,
I’m facing the same problem. I export event data from instance 2.38.2 to instance the same version.
Could you please help me with any feedback?

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7

Hi @jamal_aljadan

It’s not clear what’s causing the issue. Are you able to share the steps to reproduce it on any of the play.dhis2.org instances?

Additionally, since you are using 2.38.2, you might want to update the instances to the latest patches 2.38.4.3.

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Thanks, @Gassim for your assistance.
I try to reproduce it on play.dhis2.org (2.38.4.3 and 2.39.2.1 and 40.0.1) versions. I encountered the same issue
the steps to reproduce it :
1- Import/Export application, then Events export.
2- Choose orgUnit, for example (Ngelehun CHC).
3- Choose Malaria case registration from the program to export events.
4- Choose the Date range to export data.
5- Choose JSON format, then Export events
6- then move to Event import and Upload the same file in the previous step and start the dry run then the application will take forever to import without any job summary, just “In progress.”

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