I have an error that pops up whenever I try to complete a program stage. I have tried trouble shooting to the point that I went through all my validation rules to see if I find it hidden somewhere in one of the program rules, but it yielded no results. I have a reason to believe the action rule is Error on complete because I have tried adding the same action rule and it gave double action on the error in tracker.
I have removed the mandatory fields from my attributes but it did not help. Also, I could not find positive results from inspection as it only shows Undefined and it is practically everywhere
Using the Data Administration app → Maintenance, select Clear Application cache and Reload apps, and use the Browser Cache Cleaner app to clean the cahce. To ensure it’s not a cache issue, please test again using the Guest mode in your browser.
I have cleared my cache countless times using both the browser cache cleaner and data administration but I still see the error.
Also, I have used version 2.37 of the demo and I have created the same error in the
WHO RMNCH Tracker program.
I then went to register a new client to see if the error is triggering, it triggered and below is the error message
However, something strange happened when I went back to the program rules to screenshot it with the intention of sharing it here; I could not find the program rule, which I have named ‘error_on_complete’. I’ve created it on the firstname variable and the rule is (fristname != true) with action (error on complete) and Expression to evaluate and (assign ‘’).
And someone just fixed the error. Because it is not showing anymore which I think beats the purpose because I didn’t get to find out how it was resolved.
So I got tempted to create one again and screenshot the process.
The error:
Error on tracker: When first name has no value
The error does not show when I have deleted the program rule, which is good. My challenge is I cannot find the error from end, I would say the same way I could not find it the first time I created it on the demo version.