Entry form and widgets appear repeated

[fernando (maposse)]

Hi,

we have the following problem:

Widgets are repeated

repeated entry forms

Thanks

[Gassim (AL-Gassim Sharaf Addin)]

Hi @fernando

What version of DHIS2 are you using? Please check the console if there’s any error. Does this appear in all browsers (and did you try to clear the cache completely)?

Thank you!

[fernando (maposse)]

Hi @Gassim.

It’s DHIS 2 version 2.36.6.

console

I also tried to open the tracker in Microsoft edge, but the problem is the same.

Does this appear in all browsers?

I did clear the browser. Is that what you mean here?

(and did you try to clear the cache completely)?

It’s now even worse. Kook at this figure

Thanks

[Gassim (AL-Gassim Sharaf Addin)]

@fernando

It’s DHIS 2 version 2.36.6

@fernando please it’s recommended that you update your version as you can see there have been several SECURITY HOTFIXES (Topics tagged dhis2-security - @dhis2-security)

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@fernando

It’s now even worse. Kook at this figure

Yes, this could be a cache issue. Please try to clear the cache again!

There are several things to do when cache won’t clear easily:

1. Normally we run the Browser Cache Cleaner app but we might also need to run the Data Administration app → Maintenance → Clear application cache and the Reload apps options.
2. Using Hard Reload and Empty Cache:

@kpvandivier

You can hard reload by using Cmd-Shift-R on Mac or Ctrl-Shift-R on other operating systems, or right-clicking on the reload button while the browser developer tools are open, which is how I got this screenshot:

3. As a last resort please clear cache and storage from ‘Application’ in the
   Browser Developer Tools, but you need to be careful because any unsaved changes you made from the browser will be erased and it will erase the username and password if it is saved in your browser so make sure to remember it. See screenshot: