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1

Hello everyone,

I am new to DHIS2.

I have been having trouble with DHIS2. It keeps crashing and cannot be accessed via the web browser. Checking the log files, I found the following error

  • One common error is a unique entry violation on this constraint: trackedentityinstance_pkey.
  • The other common error is a similar lack of unique entry from this query: select ou.uid as ou_uid, array_agg(ds.uid) as ds_uid from datasetsource d inner join organisationunit ou on ou.organisationunitid=d.sourceid inner join dataset ds on ds.datasetid=d.datasetid where (ou.path like ‘/RNrnsmjrGlx/cxNLWST2osN%’ ) group by ou_uid (HibernateOrganisationUnitStore.java [http-nio-8085-exec-6])

logfiles.docx (431.8 KB)

Any suggestions on how to fix this?

Regards,

2

Hi Maureen,

Welcome to the DHIS2 Family!

Check out instructions in the thread below to make sure you followed the right steps when installing.

Let us know how it goes.

Best,
James.

3

Hi James,

Thank you for your response. However, we installed the instance on linux server not Windows

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