Clear browser cache App

Support - Assistance technique
1

Dear All,

I would like to bring to your attention an issue we have observed with recent versions of DHIS2. The in-app “Clear Browser Cache” function no longer appears to work as intended.

As a result, I now have to consistently guide users through manually clearing their individual browser cache/history settings, which has become quite cumbersome and time-consuming, particularly during support and training sessions.

Could you please confirm whether this issue has been identified and if the DHIS2 team is currently working on a resolution? Any guidance or interim workaround would be greatly appreciated.

Thank you for your support.

1 Like
2

Hi @Mr_jorge

Would you mind sharing more context of the scenarios when the app is no longer working as expected? There are times when cache is quite stubborn and does require manual browser cleaning (empty cache and hard reload).

Using the browser Guest mode (which has new cache for each session) helps figuring out if the issue is cache or something else.

If you could pin-point when exactly specific pain areas happen that are resolved only when using the manual clearing of the browser cache..etc, it would help a lot to address it.

Thank you for your understanding!