Hello! We just updated three instances to version 2.20
At first, all of the reports previously set up were ‘no values found.’ I had 20 reports total. I did (1)* Analytics table export (from Reports app) – this made some of the reports appear.
I also cleared browser cache (from browser, not DHIS app)*. Still, some reports are ‘no values found’ (maybe 10 reports still do not load).
My question – in addition to these 2* actions, are there other things we can do, before and/or after an instance upgrade, to reduce the reporting errors?
You can try clearing the DHIS cache in Data Administration -> Cache Statistics.
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On 10 September 2015 at 15:38, Sara Gaudon <sara@logicaloutcomes.net> wrote:
Hello! We just updated three instances to version 2.20
At first, all of the reports previously set up were ‘no values found.’ I had
20 reports total. I did (1)* Analytics table export (from Reports app) –
this made some of the reports appear.
I also cleared browser cache (from browser, not DHIS app)*. Still, some
reports are ‘no values found’ (maybe 10 reports still do not load).
My question – in addition to these 2* actions, are there other things we
can do, before and/or after an instance upgrade, to reduce the reporting
errors?
What version of DHIS2 did you upgrade from? I’ve had a case where my favorites started having no values after an upgrade when the period was silently changed from ‘Last _____’ to ‘This ____’. Do you still get no results if you recreate the favorite manually? Give that a shot, and if the results do show up, you can overwrite the existing favorite with the new working one. Good luck!