Hi James,
Another potential issue is that if you use a Category Combination on your data set (effectively a drop-down at the top of your data set that enables different versions of the form to be captured, eg a version for each donor), then this might be confusing the calculation. Eg if your users capture three different versions of the form, then “actual” reports (numerator) will be 3, but your “expected” reports (denominator) will still be 1, so you’ll see 300% data completeness…
See the discussion at Daily DataSet, Reporting rate Summary empty - #4 by didate.
Cheers, Sam.