Visualizer,even visualizer, pivot table

hello dears,

**i am testing 2.20 with postgres 9.4 **

**data visulizer or event visulizer or pvot table wont load when i press one of them **

they all frezz on intilizing

any ideas or guid lines

thanks in advance

Hi Nami,

Please use Google Chrome, press Ctrl + Shift + j to open the console, reload the app and check if there are any error messages.

Jan

···

On Fri, Aug 21, 2015 at 12:50 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

hello dears,

**i am testing 2.20 with postgres 9.4 **

**data visulizer or event visulizer or pvot table wont load when i press one of them **

they all frezz on intilizing

any ideas or guid lines

thanks in advance


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

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Also, please make sure your browser cache is cleared. The easier would be to try it out in a chrome incognito window.

···

On Fri, Aug 21, 2015 at 6:07 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

Hi Nami,

Please use Google Chrome, press Ctrl + Shift + j to open the console, reload the app and check if there are any error messages.

Jan


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Morten

On Fri, Aug 21, 2015 at 12:50 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

hello dears,

**i am testing 2.20 with postgres 9.4 **

**data visulizer or event visulizer or pvot table wont load when i press one of them **

they all frezz on intilizing

any ideas or guid lines

thanks in advance


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

In case, you are using nginx, please clear nginx cache too.

Alex

···

On Fri, Aug 21, 2015 at 2:12 PM, Morten Olav Hansen mortenoh@gmail.com wrote:

Also, please make sure your browser cache is cleared. The easier would be to try it out in a chrome incognito window.


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Morten

On Fri, Aug 21, 2015 at 6:07 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

Hi Nami,

Please use Google Chrome, press Ctrl + Shift + j to open the console, reload the app and check if there are any error messages.

Jan


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On Fri, Aug 21, 2015 at 12:50 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

hello dears,

**i am testing 2.20 with postgres 9.4 **

**data visulizer or event visulizer or pvot table wont load when i press one of them **

they all frezz on intilizing

any ideas or guid lines

thanks in advance


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Alex Tumwesigye

Technical Advisor - DHIS2 (Consultant),
Ministry of Health/AFENET

Kampala

Uganda

IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya

IT Specialist (Servers, Networks and Security, Health Information Systems - DHIS2 ) & Solar Consultant

+256 774149 775, + 256 759 800161

"I don’t want to be anything other than what I have been - one tree hill "

i try it on restored database it worked
but when i use new database the same happens
i cleared the cash and i used chrome incognito window
the error on console is:
Uncaught TypeError: Cannot read ext-all.js:15
property 'id' of undefined

thanks in advance

dears,
it seems that the new database did not have yet org units
after i add org unit and save the level's
it works
sorry for incoveniance
i should try more before sending mails
thanks a lot

Hi Nami,

That is ok :slight_smile: We should improve the error handling for such cases and let the user know what is going on right away.

Jan

···

On Fri, Aug 21, 2015 at 1:57 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

dears,

**it seems that the new database did not have yet org units **

**after i add org unit and save the level’s **

**it works **

**sorry for incoveniance **

i should try more before sending mails

**thanks a lot **


From: nami_ghadri@hotmail.com
To: atumwesigye@gmail.com; mortenoh@gmail.com
Date: Fri, 21 Aug 2015 11:44:28 +0000

CC: dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] Visualizer,even visualizer, pivot table

i try it on restored database it worked

but when i use new database the same happens

**i cleared the cash and i used **chrome incognito window

the error on console is:

Uncaught TypeError: Cannot read ext-all.js:15

property ‘id’ of undefined

**thanks in advance **


From: atumwesigye@gmail.com
Date: Fri, 21 Aug 2015 14:28:21 +0300
To: mortenoh@gmail.com
CC: dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] Visualizer,even visualizer, pivot table

In case, you are using nginx, please clear nginx cache too.

Alex

On Fri, Aug 21, 2015 at 2:12 PM, Morten Olav Hansen mortenoh@gmail.com wrote:

Also, please make sure your browser cache is cleared. The easier would be to try it out in a chrome incognito window.


Morten

On Fri, Aug 21, 2015 at 6:07 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

Hi Nami,

Please use Google Chrome, press Ctrl + Shift + j to open the console, reload the app and check if there are any error messages.

Jan

On Fri, Aug 21, 2015 at 12:50 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

hello dears,

**i am testing 2.20 with postgres 9.4 **

**data visulizer or event visulizer or pvot table wont load when i press one of them **

they all frezz on intilizing

any ideas or guid lines

thanks in advance


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Alex Tumwesigye

Technical Advisor - DHIS2 (Consultant),
Ministry of Health/AFENET

Kampala

Uganda

IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya

IT Specialist (Servers, Networks and Security, Health Information Systems - DHIS2 ) & Solar Consultant

+256 774149 775, + 256 759 800161

"I don’t want to be anything other than what I have been - one tree hill "

_______________________________________________ Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

_______________________________________________ Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


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Yes, this problem happens ALL THE TIME - we really need to do a better job signalling what the issue could be - beyond always telling people to check if they actually have saved OU levels…

Knut

···

On Fri, Aug 21, 2015 at 6:37 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

Hi Nami,

That is ok :slight_smile: We should improve the error handling for such cases and let the user know what is going on right away.

Jan


Mailing list: https://launchpad.net/~dhis2-users

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On Fri, Aug 21, 2015 at 1:57 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

dears,

**it seems that the new database did not have yet org units **

**after i add org unit and save the level’s **

**it works **

**sorry for incoveniance **

i should try more before sending mails

**thanks a lot **


From: nami_ghadri@hotmail.com
To: atumwesigye@gmail.com; mortenoh@gmail.com
Date: Fri, 21 Aug 2015 11:44:28 +0000

CC: dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] Visualizer,even visualizer, pivot table

i try it on restored database it worked

but when i use new database the same happens

**i cleared the cash and i used **chrome incognito window

the error on console is:

Uncaught TypeError: Cannot read ext-all.js:15

property ‘id’ of undefined

**thanks in advance **


From: atumwesigye@gmail.com
Date: Fri, 21 Aug 2015 14:28:21 +0300
To: mortenoh@gmail.com
CC: dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] Visualizer,even visualizer, pivot table

In case, you are using nginx, please clear nginx cache too.

Alex

On Fri, Aug 21, 2015 at 2:12 PM, Morten Olav Hansen mortenoh@gmail.com wrote:

Also, please make sure your browser cache is cleared. The easier would be to try it out in a chrome incognito window.


Morten

On Fri, Aug 21, 2015 at 6:07 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

Hi Nami,

Please use Google Chrome, press Ctrl + Shift + j to open the console, reload the app and check if there are any error messages.

Jan

On Fri, Aug 21, 2015 at 12:50 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

hello dears,

**i am testing 2.20 with postgres 9.4 **

**data visulizer or event visulizer or pvot table wont load when i press one of them **

they all frezz on intilizing

any ideas or guid lines

thanks in advance


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Alex Tumwesigye

Technical Advisor - DHIS2 (Consultant),
Ministry of Health/AFENET

Kampala

Uganda

IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya

IT Specialist (Servers, Networks and Security, Health Information Systems - DHIS2 ) & Solar Consultant

+256 774149 775, + 256 759 800161

"I don’t want to be anything other than what I have been - one tree hill "

_______________________________________________ Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

_______________________________________________ Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users

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Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Filed as bug:
https://bugs.launchpad.net/dhis2/+bug/1487474

···

On Fri, Aug 21, 2015 at 8:03 PM, Knut Staring knutst@gmail.com wrote:

Yes, this problem happens ALL THE TIME - we really need to do a better job signalling what the issue could be - beyond always telling people to check if they actually have saved OU levels…

Knut

On Fri, Aug 21, 2015 at 6:37 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

Hi Nami,

That is ok :slight_smile: We should improve the error handling for such cases and let the user know what is going on right away.

Jan


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

On Fri, Aug 21, 2015 at 1:57 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

dears,

**it seems that the new database did not have yet org units **

**after i add org unit and save the level’s **

**it works **

**sorry for incoveniance **

i should try more before sending mails

**thanks a lot **


From: nami_ghadri@hotmail.com
To: atumwesigye@gmail.com; mortenoh@gmail.com
Date: Fri, 21 Aug 2015 11:44:28 +0000

CC: dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] Visualizer,even visualizer, pivot table

i try it on restored database it worked

but when i use new database the same happens

**i cleared the cash and i used **chrome incognito window

the error on console is:

Uncaught TypeError: Cannot read ext-all.js:15

property ‘id’ of undefined

**thanks in advance **


From: atumwesigye@gmail.com
Date: Fri, 21 Aug 2015 14:28:21 +0300
To: mortenoh@gmail.com
CC: dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] Visualizer,even visualizer, pivot table

In case, you are using nginx, please clear nginx cache too.

Alex

On Fri, Aug 21, 2015 at 2:12 PM, Morten Olav Hansen mortenoh@gmail.com wrote:

Also, please make sure your browser cache is cleared. The easier would be to try it out in a chrome incognito window.


Morten

On Fri, Aug 21, 2015 at 6:07 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

Hi Nami,

Please use Google Chrome, press Ctrl + Shift + j to open the console, reload the app and check if there are any error messages.

Jan

On Fri, Aug 21, 2015 at 12:50 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

hello dears,

**i am testing 2.20 with postgres 9.4 **

**data visulizer or event visulizer or pvot table wont load when i press one of them **

they all frezz on intilizing

any ideas or guid lines

thanks in advance


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Alex Tumwesigye

Technical Advisor - DHIS2 (Consultant),
Ministry of Health/AFENET

Kampala

Uganda

IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya

IT Specialist (Servers, Networks and Security, Health Information Systems - DHIS2 ) & Solar Consultant

+256 774149 775, + 256 759 800161

"I don’t want to be anything other than what I have been - one tree hill "

_______________________________________________ Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

_______________________________________________ Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org