Visualizer,even visualizer, pivot table

nami · 21 August 2015 10:50

hello dears,

**i am testing 2.20 with postgres 9.4 **

**data visulizer or event visulizer or pvot table wont load when i press one of them **

they all frezz on intilizing

any ideas or guid lines

thanks in advance

Jan_Henrik_Overland · 21 August 2015 11:07

Hi Nami,

Please use Google Chrome, press Ctrl + Shift + j to open the console, reload the app and check if there are any error messages.

Jan

···

On Fri, Aug 21, 2015 at 12:50 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

hello dears,

**i am testing 2.20 with postgres 9.4 **

**data visulizer or event visulizer or pvot table wont load when i press one of them **

they all frezz on intilizing

any ideas or guid lines

thanks in advance

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

morten · 21 August 2015 11:12

Also, please make sure your browser cache is cleared. The easier would be to try it out in a chrome incognito window.

···

On Fri, Aug 21, 2015 at 6:07 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

Hi Nami,

Please use Google Chrome, press Ctrl + Shift + j to open the console, reload the app and check if there are any error messages.

Jan

Mailing list: https://launchpad.net/~dhis2-users

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–
Morten

On Fri, Aug 21, 2015 at 12:50 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

hello dears,

**i am testing 2.20 with postgres 9.4 **

**data visulizer or event visulizer or pvot table wont load when i press one of them **

they all frezz on intilizing

any ideas or guid lines

thanks in advance

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Alex_Tumwesigye · 21 August 2015 11:28

In case, you are using nginx, please clear nginx cache too.

Alex

···

On Fri, Aug 21, 2015 at 2:12 PM, Morten Olav Hansen mortenoh@gmail.com wrote:

Also, please make sure your browser cache is cleared. The easier would be to try it out in a chrome incognito window.

Mailing list: https://launchpad.net/~dhis2-users

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–

–
Morten

On Fri, Aug 21, 2015 at 6:07 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

Hi Nami,

Please use Google Chrome, press Ctrl + Shift + j to open the console, reload the app and check if there are any error messages.

Jan

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

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On Fri, Aug 21, 2015 at 12:50 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

hello dears,

**i am testing 2.20 with postgres 9.4 **

**data visulizer or event visulizer or pvot table wont load when i press one of them **

they all frezz on intilizing

any ideas or guid lines

thanks in advance

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Alex Tumwesigye

Technical Advisor - DHIS2 (Consultant),
Ministry of Health/AFENET

Kampala

Uganda

IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya

IT Specialist (Servers, Networks and Security, Health Information Systems - DHIS2 ) & Solar Consultant

+256 774149 775, + 256 759 800161

"I don’t want to be anything other than what I have been - one tree hill "

nami · 21 August 2015 11:44

i try it on restored database it worked
but when i use new database the same happens
i cleared the cash and i used chrome incognito window
the error on console is:
Uncaught TypeError: Cannot read ext-all.js:15
property 'id' of undefined

thanks in advance

nami · 21 August 2015 11:57

dears,
it seems that the new database did not have yet org units
after i add org unit and save the level's
it works
sorry for incoveniance
i should try more before sending mails
thanks a lot

Jan_Henrik_Overland · 21 August 2015 12:07

Hi Nami,

That is ok We should improve the error handling for such cases and let the user know what is going on right away.

Jan

···

On Fri, Aug 21, 2015 at 1:57 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

dears,

**it seems that the new database did not have yet org units **

**after i add org unit and save the level’s **

**it works **

**sorry for incoveniance **

i should try more before sending mails

**thanks a lot **

From: nami_ghadri@hotmail.com
To: atumwesigye@gmail.com; mortenoh@gmail.com
Date: Fri, 21 Aug 2015 11:44:28 +0000

CC: dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] Visualizer,even visualizer, pivot table

i try it on restored database it worked

but when i use new database the same happens

**i cleared the cash and i used **chrome incognito window

the error on console is:

Uncaught TypeError: Cannot read ext-all.js:15

property ‘id’ of undefined

**thanks in advance **

From: atumwesigye@gmail.com
Date: Fri, 21 Aug 2015 14:28:21 +0300
To: mortenoh@gmail.com
CC: dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] Visualizer,even visualizer, pivot table

In case, you are using nginx, please clear nginx cache too.

Alex

On Fri, Aug 21, 2015 at 2:12 PM, Morten Olav Hansen mortenoh@gmail.com wrote:

Also, please make sure your browser cache is cleared. The easier would be to try it out in a chrome incognito window.

–
Morten

On Fri, Aug 21, 2015 at 6:07 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

Hi Nami,

Please use Google Chrome, press Ctrl + Shift + j to open the console, reload the app and check if there are any error messages.

Jan

On Fri, Aug 21, 2015 at 12:50 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

hello dears,

**i am testing 2.20 with postgres 9.4 **

**data visulizer or event visulizer or pvot table wont load when i press one of them **

they all frezz on intilizing

any ideas or guid lines

thanks in advance

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

–
Alex Tumwesigye

Technical Advisor - DHIS2 (Consultant),
Ministry of Health/AFENET

Kampala

Uganda

IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya

IT Specialist (Servers, Networks and Security, Health Information Systems - DHIS2 ) & Solar Consultant

+256 774149 775, + 256 759 800161

"I don’t want to be anything other than what I have been - one tree hill "

_______________________________________________ Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Mailing list: https://launchpad.net/~dhis2-users

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Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut_Staring · 21 August 2015 13:33

Yes, this problem happens ALL THE TIME - we really need to do a better job signalling what the issue could be - beyond always telling people to check if they actually have saved OU levels…

Knut

···

On Fri, Aug 21, 2015 at 6:37 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

Hi Nami,

That is ok We should improve the error handling for such cases and let the user know what is going on right away.

Jan

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

–

On Fri, Aug 21, 2015 at 1:57 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

dears,

**it seems that the new database did not have yet org units **

**after i add org unit and save the level’s **

**it works **

**sorry for incoveniance **

i should try more before sending mails

**thanks a lot **

From: nami_ghadri@hotmail.com
To: atumwesigye@gmail.com; mortenoh@gmail.com
Date: Fri, 21 Aug 2015 11:44:28 +0000

CC: dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] Visualizer,even visualizer, pivot table

i try it on restored database it worked

but when i use new database the same happens

**i cleared the cash and i used **chrome incognito window

the error on console is:

Uncaught TypeError: Cannot read ext-all.js:15

property ‘id’ of undefined

**thanks in advance **

From: atumwesigye@gmail.com
Date: Fri, 21 Aug 2015 14:28:21 +0300
To: mortenoh@gmail.com
CC: dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] Visualizer,even visualizer, pivot table

In case, you are using nginx, please clear nginx cache too.

Alex

On Fri, Aug 21, 2015 at 2:12 PM, Morten Olav Hansen mortenoh@gmail.com wrote:

Also, please make sure your browser cache is cleared. The easier would be to try it out in a chrome incognito window.

–
Morten

On Fri, Aug 21, 2015 at 6:07 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

Hi Nami,

Please use Google Chrome, press Ctrl + Shift + j to open the console, reload the app and check if there are any error messages.

Jan

On Fri, Aug 21, 2015 at 12:50 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

hello dears,

**i am testing 2.20 with postgres 9.4 **

**data visulizer or event visulizer or pvot table wont load when i press one of them **

they all frezz on intilizing

any ideas or guid lines

thanks in advance

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

–
Alex Tumwesigye

Technical Advisor - DHIS2 (Consultant),
Ministry of Health/AFENET

Kampala

Uganda

IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya

IT Specialist (Servers, Networks and Security, Health Information Systems - DHIS2 ) & Solar Consultant

+256 774149 775, + 256 759 800161

"I don’t want to be anything other than what I have been - one tree hill "

_______________________________________________ Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut_Staring · 21 August 2015 13:36

Filed as bug:
https://bugs.launchpad.net/dhis2/+bug/1487474

···

On Fri, Aug 21, 2015 at 8:03 PM, Knut Staring knutst@gmail.com wrote:

Yes, this problem happens ALL THE TIME - we really need to do a better job signalling what the issue could be - beyond always telling people to check if they actually have saved OU levels…

Knut

–

On Fri, Aug 21, 2015 at 6:37 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

Hi Nami,

That is ok We should improve the error handling for such cases and let the user know what is going on right away.

Jan

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

–

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

On Fri, Aug 21, 2015 at 1:57 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

dears,

**it seems that the new database did not have yet org units **

**after i add org unit and save the level’s **

**it works **

**sorry for incoveniance **

i should try more before sending mails

**thanks a lot **

From: nami_ghadri@hotmail.com
To: atumwesigye@gmail.com; mortenoh@gmail.com
Date: Fri, 21 Aug 2015 11:44:28 +0000

CC: dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] Visualizer,even visualizer, pivot table

i try it on restored database it worked

but when i use new database the same happens

**i cleared the cash and i used **chrome incognito window

the error on console is:

Uncaught TypeError: Cannot read ext-all.js:15

property ‘id’ of undefined

**thanks in advance **

From: atumwesigye@gmail.com
Date: Fri, 21 Aug 2015 14:28:21 +0300
To: mortenoh@gmail.com
CC: dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] Visualizer,even visualizer, pivot table

In case, you are using nginx, please clear nginx cache too.

Alex

On Fri, Aug 21, 2015 at 2:12 PM, Morten Olav Hansen mortenoh@gmail.com wrote:

Also, please make sure your browser cache is cleared. The easier would be to try it out in a chrome incognito window.

–
Morten

On Fri, Aug 21, 2015 at 6:07 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

Hi Nami,

Please use Google Chrome, press Ctrl + Shift + j to open the console, reload the app and check if there are any error messages.

Jan

On Fri, Aug 21, 2015 at 12:50 PM, Nami ghadri nami_ghadri@hotmail.com wrote:

hello dears,

**i am testing 2.20 with postgres 9.4 **

**data visulizer or event visulizer or pvot table wont load when i press one of them **

they all frezz on intilizing

any ideas or guid lines

thanks in advance

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

–
Alex Tumwesigye

Technical Advisor - DHIS2 (Consultant),
Ministry of Health/AFENET

Kampala

Uganda

IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya

IT Specialist (Servers, Networks and Security, Health Information Systems - DHIS2 ) & Solar Consultant

+256 774149 775, + 256 759 800161

"I don’t want to be anything other than what I have been - one tree hill "

_______________________________________________ Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org