Upload to the Server failing for Event Capture - Data Entry

Support - Assistance technique
1

Dear all,

I don’t know if anyone else is experiencing this problem, however the Upload to the Server for data entry in Event capture (Single Event without Registration) has failed on both Chrome & Firefox on about 5 different PCs/ Users.

P.s If it is a bug and fixed, will the data be uploaded without having to clear the Cache since i need to inform people whether to continue or halt the data entry process.

regards,

···

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752

kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug

2

Hi Sam,

We just realised also yesterday that with DHIS2 you need to set the number of level for offline data entry can be accepted, and seems you have not set this to this particular level

Go to setting and increase the number of levels for offline under General settings

Maximum offline organisation unit levels

Regards

···

On Tue, Nov 18, 2014 at 9:16 AM, Sam Kasozi kasozis@gmail.com wrote:

Dear all,

I don’t know if anyone else is experiencing this problem, however the Upload to the Server for data entry in Event capture (Single Event without Registration) has failed on both Chrome & Firefox on about 5 different PCs/ Users.

P.s If it is a bug and fixed, will the data be uploaded without having to clear the Cache since i need to inform people whether to continue or halt the data entry process.

regards,

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752

kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

–

Prosper Behumbiize, MPH
Phone: +256 414 320076
Cell: +256 772 139037
+256 752 751776

3

Hi Prosper,

I have checked and it was already set to five [5].

National → Region → District → Subcounty → Health facility.

regards,

···

On Tue, Nov 18, 2014 at 9:48 AM, Prosper BT ptb3000@gmail.com wrote:

Hi Sam,

We just realised also yesterday that with DHIS2 you need to set the number of level for offline data entry can be accepted, and seems you have not set this to this particular level

Go to setting and increase the number of levels for offline under General settings

Maximum offline organisation unit levels

Regards

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752

kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug

On Tue, Nov 18, 2014 at 9:16 AM, Sam Kasozi kasozis@gmail.com wrote:

Dear all,

I don’t know if anyone else is experiencing this problem, however the Upload to the Server for data entry in Event capture (Single Event without Registration) has failed on both Chrome & Firefox on about 5 different PCs/ Users.

P.s If it is a bug and fixed, will the data be uploaded without having to clear the Cache since i need to inform people whether to continue or halt the data entry process.

regards,

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752

kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Prosper Behumbiize, MPH
Phone: +256 414 320076
Cell: +256 772 139037
+256 752 751776

–

4

Hi Sam,

Did you get any log on chrome console?

···

On Tue, Nov 18, 2014 at 7:16 AM, Sam Kasozi kasozis@gmail.com wrote:

Dear all,

I don’t know if anyone else is experiencing this problem, however the Upload to the Server for data entry in Event capture (Single Event without Registration) has failed on both Chrome & Firefox on about 5 different PCs/ Users.

P.s If it is a bug and fixed, will the data be uploaded without having to clear the Cache since i need to inform people whether to continue or halt the data entry process.

regards,

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752

kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Thank you,

Abyot.

5

Hi Abyot,

That helped to solve the problem.

From the console. I was getting the error ‘HTTP … 1.1 403 forbidden’ which prompted me to look into the user role permissions.

I changed the role of one of the Entrants to Super-user (almost all roles) and it allowed for a successful Upload to the Server.

Is there any specific role for being able to upload data to the server; i would think that it would be embedded into the roles for capturing the data.

Thank you,

···

On Tue, Nov 18, 2014 at 10:32 AM, Abyot Gizaw abyota@gmail.com wrote:

Hi Sam,

Did you get any log on chrome console?

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752

kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug

Thank you,

Abyot.

On Tue, Nov 18, 2014 at 7:16 AM, Sam Kasozi kasozis@gmail.com wrote:

Dear all,

I don’t know if anyone else is experiencing this problem, however the Upload to the Server for data entry in Event capture (Single Event without Registration) has failed on both Chrome & Firefox on about 5 different PCs/ Users.

P.s If it is a bug and fixed, will the data be uploaded without having to clear the Cache since i need to inform people whether to continue or halt the data entry process.

regards,

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752

kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

6

Hi Sam,

could you also detect which authority was missing?

I think we can improve the user feedback.

Lars

···

On Tue, Nov 18, 2014 at 9:17 AM, Sam Kasozi kasozis@gmail.com wrote:

Hi Abyot,

That helped to solve the problem.

From the console. I was getting the error ‘HTTP … 1.1 403 forbidden’ which prompted me to look into the user role permissions.

I changed the role of one of the Entrants to Super-user (almost all roles) and it allowed for a successful Upload to the Server.

Is there any specific role for being able to upload data to the server; i would think that it would be embedded into the roles for capturing the data.

Thank you,

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752

kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug

On Tue, Nov 18, 2014 at 10:32 AM, Abyot Gizaw abyota@gmail.com wrote:

Hi Sam,

Did you get any log on chrome console?

Thank you,

Abyot.

On Tue, Nov 18, 2014 at 7:16 AM, Sam Kasozi kasozis@gmail.com wrote:

Dear all,

I don’t know if anyone else is experiencing this problem, however the Upload to the Server for data entry in Event capture (Single Event without Registration) has failed on both Chrome & Firefox on about 5 different PCs/ Users.

P.s If it is a bug and fixed, will the data be uploaded without having to clear the Cache since i need to inform people whether to continue or halt the data entry process.

regards,

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752

kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

7

I will try to do that.

···

On Tue, Nov 18, 2014 at 11:25 AM, Lars Helge Øverland larshelge@gmail.com wrote:

Hi Sam,

could you also detect which authority was missing?

I think we can improve the user feedback.

Lars

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752

kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug

On Tue, Nov 18, 2014 at 9:17 AM, Sam Kasozi kasozis@gmail.com wrote:

Hi Abyot,

That helped to solve the problem.

From the console. I was getting the error ‘HTTP … 1.1 403 forbidden’ which prompted me to look into the user role permissions.

I changed the role of one of the Entrants to Super-user (almost all roles) and it allowed for a successful Upload to the Server.

Is there any specific role for being able to upload data to the server; i would think that it would be embedded into the roles for capturing the data.

Thank you,

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752

kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug

On Tue, Nov 18, 2014 at 10:32 AM, Abyot Gizaw abyota@gmail.com wrote:

Hi Sam,

Did you get any log on chrome console?

Thank you,

Abyot.

On Tue, Nov 18, 2014 at 7:16 AM, Sam Kasozi kasozis@gmail.com wrote:

Dear all,

I don’t know if anyone else is experiencing this problem, however the Upload to the Server for data entry in Event capture (Single Event without Registration) has failed on both Chrome & Firefox on about 5 different PCs/ Users.

P.s If it is a bug and fixed, will the data be uploaded without having to clear the Cache since i need to inform people whether to continue or halt the data entry process.

regards,

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752

kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp