Colleagues, i am experiencing this errors, as I’m trying to do maintenance in data administration.
the root is that in my instance, i am having issues with getting historic data and or latest in the data entry app, although in some cases, i am able to see the data in data visualizer app (the historic), but the latest, (March data isn’t showing).
im not sure if i need to include logs here, but when i run analytics, they run fine!
Hi @joneslikoro
“Gateway Time-out” probably means there’s an issue in the network/server configuration or if there are errors, so would you kindly share the entire Catalina.out log (without authentication/sensitive info)?
Thank you!
i resolved this;
increase the proxy times;
proxy_connect_timeout 600;
proxy_send_timeout 600;
proxy_read_timeout 600;
send_timeout 600;
this was done like this in the NGINX, specifically the *.conf file, the one that is listening to your 443 port