Unfortunately DHIS2 Tracker Capture has stopped error message

Support - Assistance technique
1

Dear Team,

When I am trying to enter the data Tracker Capture Mobile App displaying Unfortunately DHIS2 Tracker Capture has stopped error message.

Screenshots attached steps we have done.

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

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____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

2

Hi Chandrasekar,

Can you please explain how you managed to make the app to crash?

Regards,

Erling

···

On Fri, Jul 22, 2016 at 11:17 AM, Chandrasekar Ravi aravindraci@gmail.com wrote:

Dear Team,

When I am trying to enter the data Tracker Capture Mobile App displaying Unfortunately DHIS2 Tracker Capture has stopped error message.

Screenshots attached steps we have done.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi

3

Hi Erling.

After sometime it is automatically the problem has resolved, I don’t know how it happened. Now it working fine.

we are going to conduct survey by 1st week of August in Health facilities if the same thing will happen in real time survey, it will be the problem us. Do u have any idea about this issue? Let me know anything from your side

Thanks

Chandru

···

On Fri, Jul 22, 2016 at 5:54 PM, Erling Fjelstad erling@dhis2.org wrote:

Hi Chandrasekar,

Can you please explain how you managed to make the app to crash?

Regards,

Erling

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

On Fri, Jul 22, 2016 at 11:17 AM, Chandrasekar Ravi aravindraci@gmail.com wrote:

Dear Team,

When I am trying to enter the data Tracker Capture Mobile App displaying Unfortunately DHIS2 Tracker Capture has stopped error message.

Screenshots attached steps we have done.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi