Hello 
Several users in my office have the problem that we make our visualizations (they work perfectly) but when we want to save them we get an error. At first we thought it was a network problem, but then individually and on different networks we keep having the same problem.
What do you recommend me to check?
Thank you for the post. It could still be a connection issue with the server itself. Is it possible that you check the Network log and Console (F12 → Network tab)? Click F12 right before the error shows up.
Please provide the following info:
Since this could possibly be a server issue, we might need the complete Catalina.out log (without sensitive info), please share.
Thanks!
Hi @Gassim
We are facing the same problem I have admin user and I have checked with several other users too.
We are using 2.38.5 version and I have tried guest mode in my browser too.
Hello all,
is there any update / solution for this issue? We face the same issue at the moment but not for all users. I would be interested in possible solutions.
Best
Annika
Hello everyone,
Is there any update on this issue? We are experiencing the same problem. It is displaying this error whenever we save a pivot table with a fixed quarterly period in the Data Visualizer app:
We are using version 2.37.9. This issue happens to all users. It didn’t work in guest mode too.
Thank you for your assistance
Thanks! This is a Server error:
We need the complete Catalina.out log (without authentication/sensitive info) to debug the issue and know what’s going on.
Thanks!
Hello All
We were facing the same issue and we found that the problem was with a UserGroup. Any user in the usergroup was facing the same issue.
Wishes
