UNABLE TO REOPEN A COMPLETED TEI

Support - Assistance technique
1

Hi All,

I have some TEI whose Tracker program was completed.Whenever i try to reopen the TEI i get this error:

Failed to update the enrollment in the server

An error occurred, please check import summary.

Has anyone faced this before? I am using 2.29 version

Stanley

2

Hi Stanley,
When you are about to reopen a program are there dates in the enrollment and incident field like in the image below?

We recently fixed a bug where those dates were missing which made it impossible to reopen a program.

Best regards

Lukas Wijgaart van Dijk

···
  1. aug. 2018 kl. 08.49 skrev Stanley Kalyati skalyati@gmail.com:

Hi All,

I have some TEI whose Tracker program was completed.Whenever i try to reopen the TEI i get this error:

Failed to update the enrollment in the server

An error occurred, please check import summary.

Has anyone faced this before? I am using 2.29 version

Stanley

Mailing list: https://launchpad.net/~dhis2-users
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3

Those dates are opening but when i want to update the date that is when i am facing that error.

image

···

On Wed, Aug 29, 2018 at 9:22 AM Lukas Wijgaart-van Dijk lukasewvd@gmail.com wrote:

Hi Stanley,
When you are about to reopen a program are there dates in the enrollment and incident field like in the image below?

We recently fixed a bug where those dates were missing which made it impossible to reopen a program.

Best regards

Lukas Wijgaart van Dijk

  1. aug. 2018 kl. 08.49 skrev Stanley Kalyati skalyati@gmail.com:

Hi All,

I have some TEI whose Tracker program was completed.Whenever i try to reopen the TEI i get this error:

Failed to update the enrollment in the server

An error occurred, please check import summary.

Has anyone faced this before? I am using 2.29 version

Stanley

Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

4

Are you able to reproduce it here: https://play.dhis2.org/2.29 ?

···
  1. aug. 2018 kl. 09.28 skrev Stanley Kalyati skalyati@gmail.com:

Those dates are opening but when i want to update the date that is when i am facing that error.

On Wed, Aug 29, 2018 at 9:22 AM Lukas Wijgaart-van Dijk lukasewvd@gmail.com wrote:

Hi Stanley,
When you are about to reopen a program are there dates in the enrollment and incident field like in the image below?

We recently fixed a bug where those dates were missing which made it impossible to reopen a program.

Best regards

Lukas Wijgaart van Dijk

  1. aug. 2018 kl. 08.49 skrev Stanley Kalyati skalyati@gmail.com:

Hi All,

I have some TEI whose Tracker program was completed.Whenever i try to reopen the TEI i get this error:

Failed to update the enrollment in the server

An error occurred, please check import summary.

Has anyone faced this before? I am using 2.29 version

Stanley

Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

<Skjermbilde 2018-08-29 kl. 09.16.48.png><Skjermbilde 2018-08-29 kl. 09.16.48.png>