Unable to download from data visualizer

Hi,

I am unable to download either an image or PDF file from the data visualizer in 2.25. I tried both on my local install and on play.dhis2.org. I receive the following error when trying to download one of these formats:

The webpage at https://play.dhis2.org/demo/api/svg.pdf might be temporarily down or it may have moved permanently to a new web address.

There is no response in the Chrome console.

Any ideas?

Thanks,

Nick

···

Shurajit Dutta
Health Information Consultant

Hi Nick

Seems to be working fine here… maybe it was something temporary? (tried it on play/demo)

test.pdf (19.7 KB)

···

On Tue, Nov 8, 2016 at 8:01 AM, Shurajit Dutta shurajitdutta@gmail.com wrote:

Hi,

I am unable to download either an image or PDF file from the data visualizer in 2.25. I tried both on my local install and on play.dhis2.org. I receive the following error when trying to download one of these formats:

The webpage at https://play.dhis2.org/demo/api/svg.pdf might be temporarily down or it may have moved permanently to a new web address.

There is no response in the Chrome console.

Any ideas?

Thanks,

Nick

Shurajit Dutta
Health Information Consultant


Mailing list: https://launchpad.net/~dhis2-users

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Morten Olav Hansen

Senior Engineer, DHIS 2

University of Oslo

http://www.dhis2.org

Hi Morten,

Strangely it seems to be working with every chart type but line charts?

I was able to download ok but when tested with line chart the same error still happens on play.dhis2.org

Nick

···

On Tue, Nov 8, 2016 at 12:50 PM, Morten Olav Hansen morten@dhis2.org wrote:

Hi Nick

Seems to be working fine here… maybe it was something temporary? (tried it on play/demo)

Morten Olav Hansen

Senior Engineer, DHIS 2

University of Oslo

http://www.dhis2.org

On Tue, Nov 8, 2016 at 8:01 AM, Shurajit Dutta shurajitdutta@gmail.com wrote:

Hi,

I am unable to download either an image or PDF file from the data visualizer in 2.25. I tried both on my local install and on play.dhis2.org. I receive the following error when trying to download one of these formats:

The webpage at https://play.dhis2.org/demo/api/svg.pdf might be temporarily down or it may have moved permanently to a new web address.

There is no response in the Chrome console.

Any ideas?

Thanks,

Nick

Shurajit Dutta
Health Information Consultant


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Shurajit Dutta
Health Information Consultant

Ok, maybe Jan knows why?

···

On Tue, Nov 8, 2016 at 12:31 PM, Shurajit Dutta shurajitdutta@gmail.com wrote:

Hi Morten,

Strangely it seems to be working with every chart type but line charts?

I was able to download ok but when tested with line chart the same error still happens on play.dhis2.org

Nick

Morten Olav Hansen

Senior Engineer, DHIS 2

University of Oslo

http://www.dhis2.org

On Tue, Nov 8, 2016 at 12:50 PM, Morten Olav Hansen morten@dhis2.org wrote:

Hi Nick

Seems to be working fine here… maybe it was something temporary? (tried it on play/demo)


Shurajit Dutta
Health Information Consultant

Morten Olav Hansen

Senior Engineer, DHIS 2

University of Oslo

http://www.dhis2.org

On Tue, Nov 8, 2016 at 8:01 AM, Shurajit Dutta shurajitdutta@gmail.com wrote:

Hi,

I am unable to download either an image or PDF file from the data visualizer in 2.25. I tried both on my local install and on play.dhis2.org. I receive the following error when trying to download one of these formats:

The webpage at https://play.dhis2.org/demo/api/svg.pdf might be temporarily down or it may have moved permanently to a new web address.

There is no response in the Chrome console.

Any ideas?

Thanks,

Nick

Shurajit Dutta
Health Information Consultant


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Not really, are we still using batik on the backend? could be it needs to
be upgraded?

···

On Tue, Nov 8, 2016 at 9:29 PM, Jan Henrik Øverland <jan@dhis2.org> wrote:

Morten, any ideas?

--
Morten Olav Hansen
Senior Engineer, DHIS 2
University of Oslo
http://www.dhis2.org

Hi Nick,

we will look into the line chart download issue.

Lars

···

On Wed, Nov 9, 2016 at 2:46 AM, Morten Olav Hansen morten@dhis2.org wrote:


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

On Tue, Nov 8, 2016 at 9:29 PM, Jan Henrik Øverland jan@dhis2.org wrote:

Morten, any ideas?

Not really, are we still using batik on the backend? could be it needs to be upgraded?

Morten Olav Hansen

Senior Engineer, DHIS 2

University of Oslo

http://www.dhis2.org

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

lars@dhis2.org

http://www.dhis2.org