Trouble creating org.units hierarchy

Dear all,

I´m trying to build a new hierarchy in an empty db but the system is not behaving as I expected.

It works fine for the first and second level, but it seems to fail when I add the 3rd one. Insted of adding the org unit under level 2, it is placed in level 1…

To create org units I select the parent in the left panel and then add new. Any suggestion of what am I missing?

PFA screenshot: Notice that level 2 is selected in the hierarchy (left panel) and level 1 appears as a child.

DHIS2 INFO

Version:
2.12
Build revision:
11304
Build date:
2013-09-11 08:59

Thanks!

image

Strange - could you perhaps just quickly try to move the new one (using the last option, Hierarchy Operations) and see if it moves to the right place? (not a good solution of course)

I don’t think this should be related to caching, but since that is often the case with the orgunits, could you also try in the Chrome incognito window? I’ve also seen sometimes that it looks as an OU is selected in the tree even though it actually isn’t, so you could try deselecting and reselecting.

···

On Wed, Sep 11, 2013 at 5:35 PM, Marta Vila martavila@gmail.com wrote:

Dear all,

I´m trying to build a new hierarchy in an empty db but the system is not behaving as I expected.

It works fine for the first and second level, but it seems to fail when I add the 3rd one. Insted of adding the org unit under level 2, it is placed in level 1…

To create org units I select the parent in the left panel and then add new. Any suggestion of what am I missing?

PFA screenshot: Notice that level 2 is selected in the hierarchy (left panel) and level 1 appears as a child.

DHIS2 INFO

Version:
2.12
Build revision:
11304
Build date:
2013-09-11 08:59

Thanks!


Mailing list: https://launchpad.net/~dhis2-users

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Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org

Strange - could you perhaps just quickly try to move the new one (using
the last option, Hierarchy Operations) and see if it moves to the right
place? (not a good solution of course)

It goes to the right place, but still level 1 appears and child of level 2,
and new org units are created in level 2.

I don't think this should be related to caching, but since that is often
the case with the orgunits, could you also try in the Chrome incognito
window? I've also seen sometimes that it looks as an OU is selected in the
tree even though it actually isn't, so you could try deselecting and
reselecting.

wow... is behaving perfectly in the incognito window... and still wrong in
normal window (after clearing cache) ... how can I avoid this happening
again working in a normal window??

···

On 11 September 2013 17:47, Knut Staring <knutst@gmail.com> wrote:

On Wed, Sep 11, 2013 at 5:35 PM, Marta Vila <martavila@gmail.com> wrote:

Dear all,

I´m trying to build a new hierarchy in an empty db but the system is not
behaving as I expected.

It works fine for the first and second level, but it seems to fail when I
add the 3rd one. Insted of adding the org unit under level 2, it is placed
in level 1...
To create org units I select the parent in the left panel and then add
new. Any suggestion of what am I missing?

PFA *screenshot:* Notice that level 2 is selected in the hierarchy (left
panel) and level 1 appears as a child.

*DHIS2 INFO*
Version: 2.12Build revision: 11304Build date: 2013-09-11 08:59
Thanks!

_______________________________________________
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--
Knut Staring
Dept. of Informatics, University of Oslo
+4791880522
http://dhis2.org

It surprises me that this feature does not work with you … You can organizational units in the same level and move to the displacement with the last option on the left-hand paddle

···

2013/9/11 Knut Staring knutst@gmail.com

Strange - could you perhaps just quickly try to move the new one (using the last option, Hierarchy Operations) and see if it moves to the right place? (not a good solution of course)

I don’t think this should be related to caching, but since that is often the case with the orgunits, could you also try in the Chrome incognito window? I’ve also seen sometimes that it looks as an OU is selected in the tree even though it actually isn’t, so you could try deselecting and reselecting.


Mailing list: https://launchpad.net/~dhis2-users

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Riddy NDOMA
Software Developer
Skype: riddyndoma, G+: riddyndoma, FB: riddy ndoma

Twitter: riddyndoma, LinkedIn: riddy ndoma
Blog: http://riddyndoma.blogspot.com/

Vous servir est mon désire (Serving you is my desire)

On Wed, Sep 11, 2013 at 5:35 PM, Marta Vila martavila@gmail.com wrote:

Dear all,

I´m trying to build a new hierarchy in an empty db but the system is not behaving as I expected.

It works fine for the first and second level, but it seems to fail when I add the 3rd one. Insted of adding the org unit under level 2, it is placed in level 1…

To create org units I select the parent in the left panel and then add new. Any suggestion of what am I missing?

PFA screenshot: Notice that level 2 is selected in the hierarchy (left panel) and level 1 appears as a child.

DHIS2 INFO

Version:
2.12
Build revision:
11304
Build date:
2013-09-11 08:59

Thanks!


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org

Hi Marta,

We have observed this bug in Zambia as well. I personally have never been able to reproduce it, except by simulating a connecting with very large large latency. However, our DHIS2 system adminis have been affected by it numerous times.

I think the devs added a feature to warn the user if they were about to add a new orgunit at level 1, if one already exists. Not sure if this has been added yet, but if so, it is probably only in trunk.

Regards,
Jason

···

On Wed, Sep 11, 2013 at 10:40 PM, riddy ndoma riddyndoma@gmail.com wrote:

It surprises me that this feature does not work with you … You can organizational units in the same level and move to the displacement with the last option on the left-hand paddle


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

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2013/9/11 Knut Staring knutst@gmail.com

Strange - could you perhaps just quickly try to move the new one (using the last option, Hierarchy Operations) and see if it moves to the right place? (not a good solution of course)

I don’t think this should be related to caching, but since that is often the case with the orgunits, could you also try in the Chrome incognito window? I’ve also seen sometimes that it looks as an OU is selected in the tree even though it actually isn’t, so you could try deselecting and reselecting.


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Riddy NDOMA
Software Developer
Skype: riddyndoma, G+: riddyndoma, FB: riddy ndoma

Twitter: riddyndoma, LinkedIn: riddy ndoma
Blog: http://riddyndoma.blogspot.com/

Vous servir est mon désire (Serving you is my desire)

On Wed, Sep 11, 2013 at 5:35 PM, Marta Vila martavila@gmail.com wrote:

Dear all,

I´m trying to build a new hierarchy in an empty db but the system is not behaving as I expected.

It works fine for the first and second level, but it seems to fail when I add the 3rd one. Insted of adding the org unit under level 2, it is placed in level 1…

To create org units I select the parent in the left panel and then add new. Any suggestion of what am I missing?

PFA screenshot: Notice that level 2 is selected in the hierarchy (left panel) and level 1 appears as a child.

DHIS2 INFO

Version:
2.12
Build revision:
11304
Build date:
2013-09-11 08:59

Thanks!


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org

Ok, so it is definitely caching related.

Fixing it with the OU tree is sometimes quite tricky - you should try also restarting the browser, and clearing cookies also, not just the cache.

k

···

On Wed, Sep 11, 2013 at 6:10 PM, Marta Vila martavila@gmail.com wrote:

On 11 September 2013 17:47, Knut Staring knutst@gmail.com wrote:


Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org

Strange - could you perhaps just quickly try to move the new one (using the last option, Hierarchy Operations) and see if it moves to the right place? (not a good solution of course)

It goes to the right place, but still level 1 appears and child of level 2, and new org units are created in level 2.

I don’t think this should be related to caching, but since that is often the case with the orgunits, could you also try in the Chrome incognito window? I’ve also seen sometimes that it looks as an OU is selected in the tree even though it actually isn’t, so you could try deselecting and reselecting.

wow… is behaving perfectly in the incognito window… and still wrong in normal window (after clearing cache) … how can I avoid this happening again working in a normal window??

On Wed, Sep 11, 2013 at 5:35 PM, Marta Vila martavila@gmail.com wrote:

Dear all,

I´m trying to build a new hierarchy in an empty db but the system is not behaving as I expected.

It works fine for the first and second level, but it seems to fail when I add the 3rd one. Insted of adding the org unit under level 2, it is placed in level 1…

To create org units I select the parent in the left panel and then add new. Any suggestion of what am I missing?

PFA screenshot: Notice that level 2 is selected in the hierarchy (left panel) and level 1 appears as a child.

DHIS2 INFO

Version:
2.12
Build revision:
11304
Build date:
2013-09-11 08:59

Thanks!


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org

Hi Marta,

we actually fixed a bug related to org units this morning. Could you please try to upgrade to latest 2.12 stable from dhis2.org/downloads, clear cache and try again?

regards,

Lars

Hi,

I downloaded the war file 15:36 today… ( Build date: 2013-09-11 08:59)

do you think there is a newer version??

···

On 11 September 2013 18:33, Lars Helge Øverland larshelge@gmail.com wrote:

Hi Marta,

we actually fixed a bug related to org units this morning. Could you please try to upgrade to latest 2.12 stable from dhis2.org/downloads, clear cache and try again?

regards,

Lars

Yes just pushed up a new build now.

···

On Wed, Sep 11, 2013 at 6:36 PM, Marta Vila martavila@gmail.com wrote:

Hi,

I downloaded the war file 15:36 today… ( Build date: 2013-09-11 08:59)

do you think there is a newer version??

On 11 September 2013 18:33, Lars Helge Øverland larshelge@gmail.com wrote:

Hi Marta,

we actually fixed a bug related to org units this morning. Could you please try to upgrade to latest 2.12 stable from dhis2.org/downloads, clear cache and try again?

regards,

Lars

thats good :slight_smile:

let me try…

···

On 11 September 2013 18:44, Lars Helge Øverland larshelge@gmail.com wrote:

Yes just pushed up a new build now.

On Wed, Sep 11, 2013 at 6:36 PM, Marta Vila martavila@gmail.com wrote:

Hi,

I downloaded the war file 15:36 today… ( Build date: 2013-09-11 08:59)

do you think there is a newer version??

On 11 September 2013 18:33, Lars Helge Øverland larshelge@gmail.com wrote:

Hi Marta,

we actually fixed a bug related to org units this morning. Could you please try to upgrade to latest 2.12 stable from dhis2.org/downloads, clear cache and try again?

regards,

Lars

It looks good now… although I also cleared the cache… cookies… and everything I found in my way, before you told me to try this.

Anyway… I´m sure is fixed now, if not… I´ll will let you know if I find something similar again

thank you all!

DHIS2 INFO

Version:
2.12
Build revision:
11306
Build date:
2013-09-11 17:43

···

On 11 September 2013 18:47, Marta Vila martavila@gmail.com wrote:

thats good :slight_smile:

let me try…

On 11 September 2013 18:44, Lars Helge Øverland larshelge@gmail.com wrote:

Yes just pushed up a new build now.

On Wed, Sep 11, 2013 at 6:36 PM, Marta Vila martavila@gmail.com wrote:

Hi,

I downloaded the war file 15:36 today… ( Build date: 2013-09-11 08:59)

do you think there is a newer version??

On 11 September 2013 18:33, Lars Helge Øverland larshelge@gmail.com wrote:

Hi Marta,

we actually fixed a bug related to org units this morning. Could you please try to upgrade to latest 2.12 stable from dhis2.org/downloads, clear cache and try again?

regards,

Lars

That’s great, thanks for investigating.

Lars

···

On Wed, Sep 11, 2013 at 7:02 PM, Marta Vila martavila@gmail.com wrote:

It looks good now… although I also cleared the cache… cookies… and everything I found in my way, before you told me to try this.

Anyway… I´m sure is fixed now, if not… I´ll will let you know if I find something similar again

thank you all!

DHIS2 INFO

Version:
2.12
Build revision:
11306
Build date:
2013-09-11 17:43

On 11 September 2013 18:47, Marta Vila martavila@gmail.com wrote:

thats good :slight_smile:

let me try…

On 11 September 2013 18:44, Lars Helge Øverland larshelge@gmail.com wrote:

Yes just pushed up a new build now.

On Wed, Sep 11, 2013 at 6:36 PM, Marta Vila martavila@gmail.com wrote:

Hi,

I downloaded the war file 15:36 today… ( Build date: 2013-09-11 08:59)

do you think there is a newer version??

On 11 September 2013 18:33, Lars Helge Øverland larshelge@gmail.com wrote:

Hi Marta,

we actually fixed a bug related to org units this morning. Could you please try to upgrade to latest 2.12 stable from dhis2.org/downloads, clear cache and try again?

regards,

Lars