I have version 2.35 installed and I’m creating a program tracker with 2 stages. I have a problem when running the Tracker Capture, after completing the enrollment data I click the “Save and Continue” button to go to the first stage but nothing happens. In the Chrome console this error appears:
message: “Organisation unit is not part of the search scope: Eh6twhbmqN4”
What could be happening?
I will appreciate any help.
did you be able to solve this? because I am facing the same issue,
can someone help in solving such issue
Hello people. I just encountered this with one of our units and it is preventing them from doing any entry on the tracker capture app?
I see that no response was given to this issue. We are running 2.36.8.
Can we have a quick review of what could be causing this issue?
There are fixed jira tickets regarding the same error - Ticket 1726 and Ticket 1449 both on Android platform; @marcus @Gassim
should this be logged into jira for the team to check the DHIS2’s tracker capture app too?
Yes thanks @jomutsani! I was going to triage this to the @tracker-backend channel in the dhis2 workspace the moment @ifeanyiokoye posted but Slack wasn’t working. Thanks for sharing the Jira tickets it will probably provide any essential info.
– shared this with @tracker-backend.
I am having the same issue. Any updates?
||February 4, 2022, 18:40
Thank you @julhas! I’m following up with @tracker-backend about this topic post, and hopefully one of the core team experts will respond.
I will let you know if I have more updates. (If anyone is facing this issue, please feel free to add your post too!)