tracker capture keeps loading

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks

Hi Nami,

Can you do full browser cache cleaning and re-try again?

···

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Thank you,
Abyot.

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

···

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

···

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org

I just did that and still the same status

Thanks

···

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org

once you have done full cache cleaning, do the following

  • open your browser “developer tools”

  • click on the “Network” tab

  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.

···

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org


Thank you,
Abyot.

I did the steps bellow and still same status

Please see this print screen

Thanks

Thanks

···

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Lars Helge Øverland lars@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

once you have done full cache cleaning, do the following

  • open your browser “developer tools”

  • click on the “Network” tab

  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org

I too can confirm. No errors on console or catalina.out after clearing cache. But tracker capture displaying loading meta-data continuously.

···

On Thu, Mar 10, 2016 at 4:00 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I did the steps bellow and still same status

Please see this print screen

Thanks

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Lars Helge Øverland lars@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

once you have done full cache cleaning, do the following

  • open your browser “developer tools”
  • click on the “Network” tab
  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

That is interesting…

It seems both org unit and meta-data are cached without a problem.

Do you have organisation unit tree? does the user you are logging in have orgunit assigned?

···

On Thu, Mar 10, 2016 at 11:30 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I did the steps bellow and still same status

Please see this print screen

Thanks

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Lars Helge Øverland lars@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

once you have done full cache cleaning, do the following

  • open your browser “developer tools”
  • click on the “Network” tab
  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org


Thank you,
Abyot.

Demo (https://play.dhis2.org/demo/) is 2.22 and build revision 21900. Working fine.

Is your system online and accessible?

···

On Thu, Mar 10, 2016 at 11:33 AM, Pamod Amarakoon pamodm@gmail.com wrote:

I too can confirm. No errors on console or catalina.out after clearing cache. But tracker capture displaying loading meta-data continuously.


Thank you,
Abyot.

On Thu, Mar 10, 2016 at 4:00 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I did the steps bellow and still same status

Please see this print screen

Thanks

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Lars Helge Øverland lars@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

once you have done full cache cleaning, do the following

  • open your browser “developer tools”
  • click on the “Network” tab
  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

In the other hand on previous versions the same database load normally

Thanks

···

From: Pamod Amarakoon [mailto:pamodm@gmail.com]
Sent: Thursday, March 10, 2016 12:34 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org
Subject: Re: [Dhis2-users] tracker capture keeps loading

I too can confirm. No errors on console or catalina.out after clearing cache. But tracker capture displaying loading meta-data continuously.

On Thu, Mar 10, 2016 at 4:00 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I did the steps bellow and still same status

Please see this print screen

Thanks

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Lars Helge Øverland lars@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

once you have done full cache cleaning, do the following

  • open your browser “developer tools”
  • click on the “Network” tab
  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

what do you have under:

  1. developer tools -> Resources -> IndexedDB - > dhis2ou ?
  2. developer tools -> Resources -> IndexedDB - > dhis2tc ?

···

On Thu, Mar 10, 2016 at 11:42 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

In the other hand on previous versions the same database load normally

Thanks

From: Pamod Amarakoon [mailto:pamodm@gmail.com]
Sent: Thursday, March 10, 2016 12:34 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org

Subject: Re: [Dhis2-users] tracker capture keeps loading

I too can confirm. No errors on console or catalina.out after clearing cache. But tracker capture displaying loading meta-data continuously.

On Thu, Mar 10, 2016 at 4:00 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I did the steps bellow and still same status

Please see this print screen

Thanks

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Lars Helge Øverland lars@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

once you have done full cache cleaning, do the following

  • open your browser “developer tools”
  • click on the “Network” tab
  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.


Thank you,
Abyot.

Mine is ready if you want to access it?

···

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:41 PM
To: Pamod Amarakoon pamodm@gmail.com
Cc: Nami Ghadri nami_ghadri@hotmail.com; DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org
Subject: Re: [Dhis2-users] tracker capture keeps loading

Demo (https://play.dhis2.org/demo/) is 2.22 and build revision 21900. Working fine.

Is your system online and accessible?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:33 AM, Pamod Amarakoon pamodm@gmail.com wrote:

I too can confirm. No errors on console or catalina.out after clearing cache. But tracker capture displaying loading meta-data continuously.

On Thu, Mar 10, 2016 at 4:00 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I did the steps bellow and still same status

Please see this print screen

Thanks

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Lars Helge Øverland lars@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

once you have done full cache cleaning, do the following

  • open your browser “developer tools”
  • click on the “Network” tab
  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

image

···

On Thu, Mar 10, 2016 at 4:17 PM, Abyot Asalefew Gizaw abyot@dhis2.org wrote:

what do you have under:

  1. developer tools -> Resources -> IndexedDB - > dhis2ou ?
  2. developer tools -> Resources -> IndexedDB - > dhis2tc ?


Thank you,
Abyot.

On Thu, Mar 10, 2016 at 11:42 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

In the other hand on previous versions the same database load normally

Thanks

From: Pamod Amarakoon [mailto:pamodm@gmail.com]
Sent: Thursday, March 10, 2016 12:34 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org

Subject: Re: [Dhis2-users] tracker capture keeps loading

I too can confirm. No errors on console or catalina.out after clearing cache. But tracker capture displaying loading meta-data continuously.

On Thu, Mar 10, 2016 at 4:00 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I did the steps bellow and still same status

Please see this print screen

Thanks

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Lars Helge Øverland lars@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

once you have done full cache cleaning, do the following

  • open your browser “developer tools”
  • click on the “Network” tab
  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

Please see attached file about what you requested

Thanks

···

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:47 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org; Pamod Amarakoon pamodm@gmail.com
Subject: Re: [Dhis2-users] tracker capture keeps loading

what do you have under:

  1. developer tools -> Resources -> IndexedDB - > dhis2ou ?

  2. developer tools -> Resources -> IndexedDB - > dhis2tc ?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:42 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

In the other hand on previous versions the same database load normally

Thanks

From: Pamod Amarakoon [mailto:pamodm@gmail.com]
Sent: Thursday, March 10, 2016 12:34 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org

Subject: Re: [Dhis2-users] tracker capture keeps loading

I too can confirm. No errors on console or catalina.out after clearing cache. But tracker capture displaying loading meta-data continuously.

On Thu, Mar 10, 2016 at 4:00 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I did the steps bellow and still same status

Please see this print screen

Thanks

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Lars Helge Øverland lars@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

once you have done full cache cleaning, do the following

  • open your browser “developer tools”
  • click on the “Network” tab
  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

Hi Pamod, Nami,

@Pamod, two issues:

  1. Seems you have a problem with your organisation unit — there are orgunit names with newline character at the end. And that is breaking the json format when loading orgunit names.

  2. You have no cache level defined (see here http://148.251.224.242:9081/leprosy/dhis-web-maintenance-organisationunit/organisationUnitLevel.action) - I just set to 2 and that helped in loading orgunits. Tracker app is now working. This is probably because with the cache level set, we avoided loading those problematic orgunits.

@Nami,

I can’t really tell the problem with your system. Some questions

  • How is your orgunit tree - is it big?
  • Can you also set cache levels?
  • What do you see under developer tools -> Resources -> IndexedDB - > dhis2ou -> ou & developer tools -> Resources -> IndexedDB - > dhis2ou -> ouPartial?

image

···

On Thu, Mar 10, 2016 at 11:53 AM, Pamod Amarakoon pamodm@gmail.com wrote:


Thank you,
Abyot.

On Thu, Mar 10, 2016 at 4:17 PM, Abyot Asalefew Gizaw abyot@dhis2.org wrote:

what do you have under:

  1. developer tools -> Resources -> IndexedDB - > dhis2ou ?
  2. developer tools -> Resources -> IndexedDB - > dhis2tc ?


Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.


Thank you,
Abyot.

On Thu, Mar 10, 2016 at 11:42 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

In the other hand on previous versions the same database load normally

Thanks

From: Pamod Amarakoon [mailto:pamodm@gmail.com]
Sent: Thursday, March 10, 2016 12:34 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org

Subject: Re: [Dhis2-users] tracker capture keeps loading

I too can confirm. No errors on console or catalina.out after clearing cache. But tracker capture displaying loading meta-data continuously.

On Thu, Mar 10, 2016 at 4:00 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I did the steps bellow and still same status

Please see this print screen

Thanks

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Lars Helge Øverland lars@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

once you have done full cache cleaning, do the following

  • open your browser “developer tools”
  • click on the “Network” tab
  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

Dear

What do mean newline character?

Can give an example for this kind of character?

Regards,

image

···

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 1:26 PM
To: Pamod Amarakoon pamodm@gmail.com
Cc: Nami Ghadri nami_ghadri@hotmail.com; DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Pamod, Nami,

@Pamod, two issues:

  1. Seems you have a problem with your organisation unit — there are orgunit names with newline character at the end. And that is breaking the json format when loading orgunit names.

  2. You have no cache level defined (see here http://148.251.224.242:9081/leprosy/dhis-web-maintenance-organisationunit/organisationUnitLevel.action) - I just set to 2 and that helped in loading orgunits. Tracker app is now working. This is probably because with the cache level set, we avoided loading those problematic orgunits.

@Nami,

I can’t really tell the problem with your system. Some questions

  • How is your orgunit tree - is it big?

  • Can you also set cache levels?

  • What do you see under developer tools -> Resources -> IndexedDB - > dhis2ou -> ou & developer tools -> Resources -> IndexedDB - > dhis2ou -> ouPartial?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:53 AM, Pamod Amarakoon pamodm@gmail.com wrote:

On Thu, Mar 10, 2016 at 4:17 PM, Abyot Asalefew Gizaw abyot@dhis2.org wrote:

what do you have under:

  1. developer tools -> Resources -> IndexedDB - > dhis2ou ?
  1. developer tools -> Resources -> IndexedDB - > dhis2tc ?

Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:42 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

In the other hand on previous versions the same database load normally

Thanks

From: Pamod Amarakoon [mailto:pamodm@gmail.com]
Sent: Thursday, March 10, 2016 12:34 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org

Subject: Re: [Dhis2-users] tracker capture keeps loading

I too can confirm. No errors on console or catalina.out after clearing cache. But tracker capture displaying loading meta-data continuously.

On Thu, Mar 10, 2016 at 4:00 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I did the steps bellow and still same status

Please see this print screen

Thanks

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Lars Helge Øverland lars@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

once you have done full cache cleaning, do the following

  • open your browser “developer tools”
  • click on the “Network” tab
  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

Can you suggest how to fix that?

Because I have a lot of org units

Regards,

image

···

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 1:26 PM
To: Pamod Amarakoon pamodm@gmail.com
Cc: Nami Ghadri nami_ghadri@hotmail.com; DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Pamod, Nami,

@Pamod, two issues:

  1. Seems you have a problem with your organisation unit — there are orgunit names with newline character at the end. And that is breaking the json format when loading orgunit names.

  2. You have no cache level defined (see here http://148.251.224.242:9081/leprosy/dhis-web-maintenance-organisationunit/organisationUnitLevel.action) - I just set to 2 and that helped in loading orgunits. Tracker app is now working. This is probably because with the cache level set, we avoided loading those problematic orgunits.

@Nami,

I can’t really tell the problem with your system. Some questions

  • How is your orgunit tree - is it big?

  • Can you also set cache levels?

  • What do you see under developer tools -> Resources -> IndexedDB - > dhis2ou -> ou & developer tools -> Resources -> IndexedDB - > dhis2ou -> ouPartial?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:53 AM, Pamod Amarakoon pamodm@gmail.com wrote:

On Thu, Mar 10, 2016 at 4:17 PM, Abyot Asalefew Gizaw abyot@dhis2.org wrote:

what do you have under:

  1. developer tools -> Resources -> IndexedDB - > dhis2ou ?
  1. developer tools -> Resources -> IndexedDB - > dhis2tc ?

Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:42 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

In the other hand on previous versions the same database load normally

Thanks

From: Pamod Amarakoon [mailto:pamodm@gmail.com]
Sent: Thursday, March 10, 2016 12:34 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org

Subject: Re: [Dhis2-users] tracker capture keeps loading

I too can confirm. No errors on console or catalina.out after clearing cache. But tracker capture displaying loading meta-data continuously.

On Thu, Mar 10, 2016 at 4:00 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I did the steps bellow and still same status

Please see this print screen

Thanks

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Lars Helge Øverland lars@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

once you have done full cache cleaning, do the following

  • open your browser “developer tools”
  • click on the “Network” tab
  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

Dears,

I checked my organisationunit table I found one of my org unites that has featuretype ‘NONE’ with no coordinates I fixed that and the tracker capture loaded

Thanks for helping

image

···

From: Dhis2-users [mailto:dhis2-users-bounces+nami_ghadri=hotmail.com@lists.launchpad.net] On Behalf Of Nami Ghadri
Sent: Thursday, March 10, 2016 1:43 PM
To: ‘Abyot Asalefew Gizaw’ abyot@dhis2.org; ‘Pamod Amarakoon’ pamodm@gmail.com
Cc: ‘DHIS 2 Users list’ dhis2-users@lists.launchpad.net; ‘Lars Helge Øverland’ lars@dhis2.org
Subject: Re: [Dhis2-users] tracker capture keeps loading

Can you suggest how to fix that?

Because I have a lot of org units

Regards,

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 1:26 PM
To: Pamod Amarakoon pamodm@gmail.com
Cc: Nami Ghadri nami_ghadri@hotmail.com; DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Pamod, Nami,

@Pamod, two issues:

  1. Seems you have a problem with your organisation unit — there are orgunit names with newline character at the end. And that is breaking the json format when loading orgunit names.

  2. You have no cache level defined (see here http://148.251.224.242:9081/leprosy/dhis-web-maintenance-organisationunit/organisationUnitLevel.action) - I just set to 2 and that helped in loading orgunits. Tracker app is now working. This is probably because with the cache level set, we avoided loading those problematic orgunits.

@Nami,

I can’t really tell the problem with your system. Some questions

  • How is your orgunit tree - is it big?

  • Can you also set cache levels?

  • What do you see under developer tools -> Resources -> IndexedDB - > dhis2ou -> ou & developer tools -> Resources -> IndexedDB - > dhis2ou -> ouPartial?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:53 AM, Pamod Amarakoon pamodm@gmail.com wrote:

On Thu, Mar 10, 2016 at 4:17 PM, Abyot Asalefew Gizaw abyot@dhis2.org wrote:

what do you have under:

  1. developer tools -> Resources -> IndexedDB - > dhis2ou ?
  1. developer tools -> Resources -> IndexedDB - > dhis2tc ?

Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:42 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

In the other hand on previous versions the same database load normally

Thanks

From: Pamod Amarakoon [mailto:pamodm@gmail.com]
Sent: Thursday, March 10, 2016 12:34 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org

Subject: Re: [Dhis2-users] tracker capture keeps loading

I too can confirm. No errors on console or catalina.out after clearing cache. But tracker capture displaying loading meta-data continuously.

On Thu, Mar 10, 2016 at 4:00 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I did the steps bellow and still same status

Please see this print screen

Thanks

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Lars Helge Øverland lars@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

once you have done full cache cleaning, do the following

  • open your browser “developer tools”
  • click on the “Network” tab
  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

Perfect :slight_smile:

@ Pamod

See the screenshot below - you have lots of similar errors. Because of these errors orgunit tree was not loaded. Because tree was not loaded, tracker app was not able to start. You need to fix these errors.

image

···

On Thu, Mar 10, 2016 at 1:10 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Dears,

I checked my organisationunit table I found one of my org unites that has featuretype ‘NONE’ with no coordinates I fixed that and the tracker capture loaded

Thanks for helping

From: Dhis2-users [mailto:dhis2-users-bounces+nami_ghadri=hotmail.com@lists.launchpad.net] On Behalf Of Nami Ghadri
Sent: Thursday, March 10, 2016 1:43 PM
To: ‘Abyot Asalefew Gizaw’ abyot@dhis2.org; ‘Pamod Amarakoon’ pamodm@gmail.com
Cc: ‘DHIS 2 Users list’ dhis2-users@lists.launchpad.net; ‘Lars Helge Øverland’ lars@dhis2.org

Subject: Re: [Dhis2-users] tracker capture keeps loading

Can you suggest how to fix that?

Because I have a lot of org units

Regards,

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 1:26 PM
To: Pamod Amarakoon pamodm@gmail.com
Cc: Nami Ghadri nami_ghadri@hotmail.com; DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Pamod, Nami,

@Pamod, two issues:

  1. Seems you have a problem with your organisation unit — there are orgunit names with newline character at the end. And that is breaking the json format when loading orgunit names.
  1. You have no cache level defined (see here http://148.251.224.242:9081/leprosy/dhis-web-maintenance-organisationunit/organisationUnitLevel.action) - I just set to 2 and that helped in loading orgunits. Tracker app is now working. This is probably because with the cache level set, we avoided loading those problematic orgunits.

@Nami,

I can’t really tell the problem with your system. Some questions

  • How is your orgunit tree - is it big?
  • Can you also set cache levels?
  • What do you see under developer tools -> Resources -> IndexedDB - > dhis2ou -> ou & developer tools -> Resources -> IndexedDB - > dhis2ou -> ouPartial?

Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:53 AM, Pamod Amarakoon pamodm@gmail.com wrote:

On Thu, Mar 10, 2016 at 4:17 PM, Abyot Asalefew Gizaw abyot@dhis2.org wrote:

what do you have under:

  1. developer tools -> Resources -> IndexedDB - > dhis2ou ?
  2. developer tools -> Resources -> IndexedDB - > dhis2tc ?

Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:42 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

In the other hand on previous versions the same database load normally

Thanks

From: Pamod Amarakoon [mailto:pamodm@gmail.com]
Sent: Thursday, March 10, 2016 12:34 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org

Subject: Re: [Dhis2-users] tracker capture keeps loading

I too can confirm. No errors on console or catalina.out after clearing cache. But tracker capture displaying loading meta-data continuously.

On Thu, Mar 10, 2016 at 4:00 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I did the steps bellow and still same status

Please see this print screen

Thanks

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Lars Helge Øverland lars@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

once you have done full cache cleaning, do the following

  • open your browser “developer tools”
  • click on the “Network” tab
  • run tracker capture app

You should see something happening there. Would be nice if you could share us that.


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I just did that and still the same status

Thanks

From: Lars Helge Øverland [mailto:lars@dhis2.org]
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: Abyot Asalefew Gizaw abyot@dhis2.org; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Lars

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Thanks for fast replay

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

Thanks

From: Abyot Asalefew Gizaw [mailto:abyot@dhis2.org]
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri nami_ghadri@hotmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] tracker capture keeps loading

Hi Nami,

Can you do full browser cache cleaning and re-try again?


Thank you,

Abyot.

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello Dears,

I have a problem in tracker capture

I am using version 2.22 Build revision: 21900

The tracker capture keeps loading meta-data but never finish

In console there is no error and I pressed ctr R also status is the same

Please see print screen

Any advice

Thanks


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.


Thank you,
Abyot.