Tracker capture "Error in registration"

Hello everyone, I am HID User 2 for a while and this is the problem I faced when I want to record a new entity in the " tracker capture " module : " Error in registration" Thank you kindly give me your help.

This is an screnn capture

···

2016-01-29 1:52 GMT+00:00 joel Angaman joelangaman@gmail.com:

Hello everyone, I am HID User 2 for a while and this is the problem I faced when I want to record a new entity in the " tracker capture " module : " Error in registration" Thank you kindly give me your help.

ANGAMAN KOUASSI MEKANTY JOEL

Stagiaire Informaticien
MINISTÈRE DE LA SANTÉ ET DE LA LUTTE CONTRE LE SIDA
DIRECTION DE LA PROSPECTIVE, DE*** LA PLANIFICATION, ***DE L’ÉVALUATION ET DE L’INFORMATION SANITAIRE

Service Informatique et de la Documentation

Technicien Supérieur en Informatique
Développeur d’ApplicationContact : 09 53 89 14 ou 01 54 05 74

Hi Joel.

If you have chrome, can you please open chrome developer tools and the “Network” tab before pressing the “Register” button? Then take a screenshot like the one attached below.

This will help us investigate.

Thank you,

Markus

Example screenshot:

···

2016-01-29 1:52 GMT+00:00 joel Angaman joelangaman@gmail.com:

Hello everyone, I am HID User 2 for a while and this is the problem I faced when I want to record a new entity in the " tracker capture " module : " Error in registration" Thank you kindly give me your help.

ANGAMAN KOUASSI MEKANTY JOEL

Stagiaire Informaticien
MINISTÈRE DE LA SANTÉ ET DE LA LUTTE CONTRE LE SIDA
DIRECTION DE LA PROSPECTIVE, DE*** LA PLANIFICATION, ***DE L’ÉVALUATION ET DE L’INFORMATION SANITAIRE

Service Informatique et de la Documentation

Technicien Supérieur en Informatique
Développeur d’ApplicationContact : 09 53 89 14 ou 01 54 05 74

Bonjour Joel,

Please also tell us the version of your DHIS2:

http://dhis2.github.io/dhis2-docs/2.21/en/implementer/html/ch09s03.html

Knut

···

On Fri, Jan 29, 2016 at 9:38 AM, Markus Bekken markus.bekken@gmail.com wrote:

Hi Joel.
If you have chrome, can you please open chrome developer tools and the “Network” tab before pressing the “Register” button? Then take a screenshot like the one attached below.

This will help us investigate.

Thank you,

Markus

Example screenshot:

  1. jan. 2016 kl. 02.55 skrev joel Angaman joelangaman@gmail.com:

This is an screnn capture

<Capture.PNG>


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
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2016-01-29 1:52 GMT+00:00 joel Angaman joelangaman@gmail.com:

Hello everyone, I am HID User 2 for a while and this is the problem I faced when I want to record a new entity in the " tracker capture " module : " Error in registration" Thank you kindly give me your help.


ANGAMAN KOUASSI MEKANTY JOEL

Stagiaire Informaticien
MINISTÈRE DE LA SANTÉ ET DE LA LUTTE CONTRE LE SIDA
DIRECTION DE LA PROSPECTIVE, DE*** LA PLANIFICATION, ***DE L’ÉVALUATION ET DE L’INFORMATION SANITAIRE

Service Informatique et de la Documentation

Technicien Supérieur en Informatique
Développeur d’ApplicationContact : 09 53 89 14 ou 01 54 05 74

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Hi Joel,

I had the problem few days ago. If I untick the the “unique” option for my identifier, then it works. That’s a temporary solution as I will need a unique identifier, but maybe you can try to see if your error comes from the same problem…

Lise.

···

Bonjour Joel,

Please also tell us the version of your DHIS2:

http://dhis2.github.io/dhis2-docs/2.21/en/implementer/html/ch09s03.html

Knut

On Fri, Jan 29, 2016 at 9:38 AM, Markus Bekken markus.bekken@gmail.com wrote:

Hi Joel.

If you have chrome, can you please open chrome developer tools and the “Network” tab before pressing the “Register” button? Then take a screenshot like the one attached below.

This will help us investigate.

Thank you,

Markus

Example screenshot:

  1. jan. 2016 kl. 02.55 skrev joel Angaman joelangaman@gmail.com:

This is an screnn capture

<Capture.PNG>

2016-01-29 1:52 GMT+00:00 joel Angaman joelangaman@gmail.com:

Hello everyone,
I am HID User 2 for a while and this is the problem I faced when I want to record a new entity in the " tracker capture " module : " Error in registration"
Thank you kindly give me your help.

ANGAMAN KOUASSI MEKANTY JOEL

Stagiaire Informaticien

MINISTÈRE DE LA SANTÉ ET DE LA LUTTE CONTRE LE SIDA

DIRECTION DE LA PROSPECTIVE, DE LA PLANIFICATION, DE L’ÉVALUATION ET DE L’INFORMATION SANITAIRE

Service Informatique et de la Documentation

Technicien Supérieur en Informatique

Développeur d’Application Contact : 09 53 89 14 ou 01 54 05 74


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Thank you for all response,

this is the screen capture

···

2016-01-29 8:54 GMT+00:00 GROUT, Lise groutl@who.int:

Hi Joel,

I had the problem few days ago. If I untick the the “unique” option for my identifier, then it works. That’s a temporary solution as I will need a unique identifier, but maybe you can try to see if your error comes from the same problem…

Lise.

From: Dhis2-users [mailto:dhis2-users-bounces+groutl=who.int@lists.launchpad.net] On Behalf Of Knut Staring

Sent: 29 January 2016 09:50

To: Markus Bekken

Cc: dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] Tracker capture “Error in registration”

Bonjour Joel,

Please also tell us the version of your DHIS2:

http://dhis2.github.io/dhis2-docs/2.21/en/implementer/html/ch09s03.html

Knut

On Fri, Jan 29, 2016 at 9:38 AM, Markus Bekken markus.bekken@gmail.com wrote:

Hi Joel.

If you have chrome, can you please open chrome developer tools and the “Network” tab before pressing the “Register” button? Then take a screenshot like the one attached below.

This will help us investigate.

Thank you,

Markus

Example screenshot:

  1. jan. 2016 kl. 02.55 skrev joel Angaman joelangaman@gmail.com:

This is an screnn capture

<Capture.PNG>

2016-01-29 1:52 GMT+00:00 joel Angaman joelangaman@gmail.com:

Hello everyone,
I am HID User 2 for a while and this is the problem I faced when I want to record a new entity in the " tracker capture " module : " Error in registration"
Thank you kindly give me your help.

ANGAMAN KOUASSI MEKANTY JOEL

Stagiaire Informaticien

MINISTÈRE DE LA SANTÉ ET DE LA LUTTE CONTRE LE SIDA

DIRECTION DE LA PROSPECTIVE, DE LA PLANIFICATION, DE L’ÉVALUATION ET DE L’INFORMATION SANITAIRE

Service Informatique et de la Documentation

Technicien Supérieur en Informatique

Développeur d’Application Contact : 09 53 89 14 ou 01 54 05 74


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

ANGAMAN KOUASSI MEKANTY JOEL

Stagiaire Informaticien
MINISTÈRE DE LA SANTÉ ET DE LA LUTTE CONTRE LE SIDA
DIRECTION DE LA PROSPECTIVE, DE*** LA PLANIFICATION, ***DE L’ÉVALUATION ET DE L’INFORMATION SANITAIRE

Service Informatique et de la Documentation

Technicien Supérieur en Informatique
Développeur d’ApplicationContact : 09 53 89 14 ou 01 54 05 74

For more information i used DHIS2.22 the last released

···

2016-01-29 11:40 GMT+00:00 joel Angaman joelangaman@gmail.com:

Thank you for all response,

this is the screen capture

2016-01-29 8:54 GMT+00:00 GROUT, Lise groutl@who.int:

Hi Joel,

I had the problem few days ago. If I untick the the “unique” option for my identifier, then it works. That’s a temporary solution as I will need a unique identifier, but maybe you can try to see if your error comes from the same problem…

Lise.

From: Dhis2-users [mailto:dhis2-users-bounces+groutl=who.int@lists.launchpad.net] On Behalf Of Knut Staring

Sent: 29 January 2016 09:50

To: Markus Bekken

Cc: dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] Tracker capture “Error in registration”

Bonjour Joel,

Please also tell us the version of your DHIS2:

http://dhis2.github.io/dhis2-docs/2.21/en/implementer/html/ch09s03.html

Knut

On Fri, Jan 29, 2016 at 9:38 AM, Markus Bekken markus.bekken@gmail.com wrote:

Hi Joel.

If you have chrome, can you please open chrome developer tools and the “Network” tab before pressing the “Register” button? Then take a screenshot like the one attached below.

This will help us investigate.

Thank you,

Markus

Example screenshot:

  1. jan. 2016 kl. 02.55 skrev joel Angaman joelangaman@gmail.com:

This is an screnn capture

<Capture.PNG>

2016-01-29 1:52 GMT+00:00 joel Angaman joelangaman@gmail.com:

Hello everyone,
I am HID User 2 for a while and this is the problem I faced when I want to record a new entity in the " tracker capture " module : " Error in registration"
Thank you kindly give me your help.

ANGAMAN KOUASSI MEKANTY JOEL

Stagiaire Informaticien

MINISTÈRE DE LA SANTÉ ET DE LA LUTTE CONTRE LE SIDA

DIRECTION DE LA PROSPECTIVE, DE LA PLANIFICATION, DE L’ÉVALUATION ET DE L’INFORMATION SANITAIRE

Service Informatique et de la Documentation

Technicien Supérieur en Informatique

Développeur d’Application Contact : 09 53 89 14 ou 01 54 05 74


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


ANGAMAN KOUASSI MEKANTY JOEL

Stagiaire Informaticien
MINISTÈRE DE LA SANTÉ ET DE LA LUTTE CONTRE LE SIDA
DIRECTION DE LA PROSPECTIVE, DE*** LA PLANIFICATION, ***DE L’ÉVALUATION ET DE L’INFORMATION SANITAIRE

Service Informatique et de la Documentation

Technicien Supérieur en Informatique
Développeur d’ApplicationContact : 09 53 89 14 ou 01 54 05 74

ANGAMAN KOUASSI MEKANTY JOEL

Stagiaire Informaticien
MINISTÈRE DE LA SANTÉ ET DE LA LUTTE CONTRE LE SIDA
DIRECTION DE LA PROSPECTIVE, DE*** LA PLANIFICATION, ***DE L’ÉVALUATION ET DE L’INFORMATION SANITAIRE

Service Informatique et de la Documentation

Technicien Supérieur en Informatique
Développeur d’ApplicationContact : 09 53 89 14 ou 01 54 05 74

Thank you Joel,

the screenshot tells us that the error happens on the server side. Could you also send the log from the server?

There is a known limitation around using ids that is unique within the program scope. If you have this, try switching to another scope.

Best regards,

Markus

···

2016-01-29 11:40 GMT+00:00 joel Angaman joelangaman@gmail.com:

Thank you for all response,

this is the screen capture

<Capture1.PNG>

2016-01-29 8:54 GMT+00:00 GROUT, Lise groutl@who.int:

Hi Joel,

I had the problem few days ago. If I untick the the “unique” option for my identifier, then it works. That’s a temporary solution as I will need a unique identifier, but maybe you can try to see if your error comes from the same problem…

Lise.

From: Dhis2-users [mailto:dhis2-users-bounces+groutl=who.int@lists.launchpad.net] On Behalf Of Knut Staring

Sent: 29 January 2016 09:50

To: Markus Bekken

Cc: dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] Tracker capture “Error in registration”

Bonjour Joel,

Please also tell us the version of your DHIS2:

http://dhis2.github.io/dhis2-docs/2.21/en/implementer/html/ch09s03.html

Knut

On Fri, Jan 29, 2016 at 9:38 AM, Markus Bekken markus.bekken@gmail.com wrote:

Hi Joel.

If you have chrome, can you please open chrome developer tools and the “Network” tab before pressing the “Register” button? Then take a screenshot like the one attached below.

This will help us investigate.

Thank you,

Markus

Example screenshot:

<image001.png>

  1. jan. 2016 kl. 02.55 skrev joel Angaman joelangaman@gmail.com:

This is an screnn capture

<Capture.PNG>

2016-01-29 1:52 GMT+00:00 joel Angaman joelangaman@gmail.com:

Hello everyone,
I am HID User 2 for a while and this is the problem I faced when I want to record a new entity in the " tracker capture " module : " Error in registration"
Thank you kindly give me your help.

ANGAMAN KOUASSI MEKANTY JOEL

Stagiaire Informaticien

MINISTÈRE DE LA SANTÉ ET DE LA LUTTE CONTRE LE SIDA

DIRECTION DE LA PROSPECTIVE, DE LA PLANIFICATION, DE L’ÉVALUATION ET DE L’INFORMATION SANITAIRE

Service Informatique et de la Documentation

Technicien Supérieur en Informatique

Développeur d’Application Contact : 09 53 89 14 ou 01 54 05 74


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


ANGAMAN KOUASSI MEKANTY JOEL

Stagiaire Informaticien
MINISTÈRE DE LA SANTÉ ET DE LA LUTTE CONTRE LE SIDA
DIRECTION DE LA PROSPECTIVE, DE*** LA PLANIFICATION, ***DE L’ÉVALUATION ET DE L’INFORMATION SANITAIRE

Service Informatique et de la Documentation

Technicien Supérieur en Informatique
Développeur d’ApplicationContact : 09 53 89 14 ou 01 54 05 74

ANGAMAN KOUASSI MEKANTY JOEL

Stagiaire Informaticien
MINISTÈRE DE LA SANTÉ ET DE LA LUTTE CONTRE LE SIDA
DIRECTION DE LA PROSPECTIVE, DE*** LA PLANIFICATION, ***DE L’ÉVALUATION ET DE L’INFORMATION SANITAIRE

Service Informatique et de la Documentation

Technicien Supérieur en Informatique
Développeur d’ApplicationContact : 09 53 89 14 ou 01 54 05 74