Tracker Capture Error: Failed to fetch the dashboard layout - DHIS2 2.29

Hi all,

I’m receiving this error when attempting to open the tracker capture: “Failed to fetch the dashboard layout”… The tracker dashboard is eventually loading correctly but i’m not sure why this error keeps popping up.

Has anyone experienced this issue and if you able please can you direct me in how to solve this?

Thanks,
Nguza

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Hi @Nguza_Yikona

KIndly share a screenshot of the error message you are getting.

Regards,
James.

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Hi!
What version and build of dhis2 are you using? Can you also provide the details from the “about dhis2” screen?

Markus

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Hi, as i see from the title you are using version 2.29 right? We removed this error message from the Tracker Capture app on January the 9th. If you instance is older than that you will still see the error message, but if you update to the newest instance you should no longer see the error message.

The error was displayed when you did not have a custom layout for the TEI dashboard. It should not be required to have a custom layout and therefor we removed the error message altogether when you do not have one.

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Hi @lukasewvd and @Markus,

Updating to the newest build of 2.29 resolved this. Thanks!

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