Tracked entity instance management ERROR

Support - Assistance technique
1

Hello dears,

I facing an error when trying to create new event in it gives me

An exception occurred

Sorry! The system failed to execute the operation. Usually, no data is lost
and you can continue working by going back to the previous page.

I send I print screen to demostrate the error

thanks

image

2

Do you have access to the tomcat log for this?

Knut

···

On Thu, Mar 12, 2015 at 3:17 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello dears,

I facing an error when trying to create new event in it gives me

An exception occurred

Sorry! The system failed to execute the operation. Usually, no data is lost

and you can continue working by going back to the previous page.

I send I print screen to demostrate the error

thanks

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

–

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

3

I am using it as standalone on my laptop

I just run (dhis2-live.exe)

Regards,

Nami Ghadri

···

From: Knut Staring [mailto:knutst@gmail.com]
Sent: Thursday, March 12, 2015 1:46 PM
To: Nami Ghadri
Cc: DHIS 2 Users list
Subject: Re: [Dhis2-users] Tracked entity instance management ERROR

Do you have access to the tomcat log for this?

Knut

On Thu, Mar 12, 2015 at 3:17 PM, Nami Ghadri <nami_ghadri@hotmail.com> wrote:

Hello dears,

I facing an error when trying to create new event in it gives me

An exception occurred

Sorry! The system failed to execute the operation. Usually, no data is lost
and you can continue working by going back to the previous page.

I send I print screen to demostrate the error

thanks

_______________________________________________
Mailing list: DHIS 2 Users in Launchpad
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : DHIS 2 Users in Launchpad
More help : ListHelp - Launchpad Help

--

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

4

Ok right.

Then please go into into the dhis-live folder and open the folder called log. Find the most recent file in that directory and look for a message saying ERROR or WARNING. Or maybe just share the whole file.

Knut

···

On Thu, Mar 12, 2015 at 6:58 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

I am using it as standalone on my laptop

I just run (dhis2-live.exe)

Regards,

Nami Ghadri

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Thursday, March 12, 2015 1:46 PM

To: Nami Ghadri

Cc: DHIS 2 Users list

Subject: Re: [Dhis2-users] Tracked entity instance management ERROR

Do you have access to the tomcat log for this?

Knut

On Thu, Mar 12, 2015 at 3:17 PM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello dears,

I facing an error when trying to create new event in it gives me

An exception occurred

Sorry! The system failed to execute the operation. Usually, no data is lost

and you can continue working by going back to the previous page.

I send I print screen to demostrate the error

thanks

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

–

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

–

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

5

Kindly find the log files in the attachments files

Regards, and thanks

dhis.log.3 (101 KB)

dhis.log.2 (108 KB)

dhis.log.1 (100 KB)

···

From: Knut Staring [mailto:knutst@gmail.com]
Sent: Thursday, March 12, 2015 2:01 PM
To: Nami Ghadri
Cc: DHIS 2 Users list
Subject: Re: [Dhis2-users] Tracked entity instance management ERROR

Ok right.

Then please go into into the dhis-live folder and open the folder called log. Find the most recent file in that directory and look for a message saying ERROR or WARNING. Or maybe just share the whole file.

Knut

On Thu, Mar 12, 2015 at 6:58 PM, Nami Ghadri <nami_ghadri@hotmail.com> wrote:

I am using it as standalone on my laptop

I just run (dhis2-live.exe)

Regards,

Nami Ghadri

From: Knut Staring [mailto:knutst@gmail.com]
Sent: Thursday, March 12, 2015 1:46 PM
To: Nami Ghadri
Cc: DHIS 2 Users list
Subject: Re: [Dhis2-users] Tracked entity instance management ERROR

Do you have access to the tomcat log for this?

Knut

On Thu, Mar 12, 2015 at 3:17 PM, Nami Ghadri <nami_ghadri@hotmail.com> wrote:

Hello dears,

I facing an error when trying to create new event in it gives me

An exception occurred

Sorry! The system failed to execute the operation. Usually, no data is lost
and you can continue working by going back to the previous page.

I send I print screen to demostrate the error

thanks

_______________________________________________
Mailing list: DHIS 2 Users in Launchpad
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : DHIS 2 Users in Launchpad
More help : ListHelp - Launchpad Help

--

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522 <tel:%2B4791880522>

Skype: knutstar

--

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar