Sync period is not editable

Support - Assistance technique
1

@dhis2-android @marta @jaime.bosque
I see the synch period is not editable in my android. can you support why and advise what I should do?
I am using 2.33 version and my server is not secure.
Thanks,
Derebe

2

You have probably enabled the Android Web Settings App and so the Android gets what is specified there. Please check and let us know.

1 Like
3

Thank you @jaime I removed the app and still doesn’t work.

4

Have you performed a “Sync metadata” on the Android device ?

5

Yes, I did, if you mean Sync configuration

6

Let my server configuration finish and will let you know @jaime.bosque Thanks, Derebe

7

Ok, let me know. Cheers!

8

@jaime.bosque I have removed the android setting app and used the secured server and nothing changed, it still says not editable.

9

@jaime.bosque It worked when I disabled the android app general setting. Thanks

1 Like