Someone on Play instances changed the admin/district credentials

Support - Assistance technique
1

Hello everyone,

I don’t know why but since yesterday I’m trying to get into play instances without success. it says me that the username or password is wrong.

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2

Hi @didate

Sometimes some users change the default admin/district username/password and this stops everyone else from accessing the instance. It would be great if they replicate the admin user and create one instead of changing the one used by everyone :frowning: (I updated the title hoping they will see this) :laughing:

When this happens (or when the instance itself is down), if I don’t need a specific version, I navigate to another instance on play, but if I need a specific version, I spin up a local docker instance: How to spin up a DHIS2 local instance | DHIS2 Developer Portal

Which instance are you trying to access? I will see if I can help.

Thanks!

3

Hello @Gassim

I’m trying to access to the 2.40 version. Even now it isn’t working.

But I notice when I go to play.dhis2.org and select 2.40 I’m redirected to https://play.im.dhis2.org/stable-2-40-4-1/ is this normal, it was not something like play.dhis2.org/stable-2-40-4-1 without the im ?

1 Like
4

Yes, here’s a response from @phil from another similar question… :slight_smile:

5

Ok got it.

Did you try to access in your side ? Since 3days I’m trying to connect without success.

6

Sorry @didate. Please try this temporary account I created there:
admin2 / Did@te2024

7

Thank you @Gassim

1 Like