Solution: DHIS users with Kaspersky Anti-virus and disappearing dashboard items

Support - Assistance technique
1

I’m not sure how many of you have found that your DHIS-2 dashboard charts disappear after 10 or 15 seconds – only to re-appear if you refresh your browser.

I discovered the cause on my computer is Kaspersky Endpoint Secruity 8 Web Anti-Virus protection settings.

In order to resolve this issue, you need to edit Kaspersky settings on your computer and add your DHIS-2 instances to the list of trusted URLs. See the screen shot below. If you use DHIS-2 both locally and on the web, you may need to add more than one URL filter.

Randy Wilson

HMIS Advisor, Rwanda

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2

Thanks Randy,
regards

PEPELA WANJALAMINISTRY OF HEALTH HEADQUARTERSHEALTH INFORMATION SYSTEMAFYA HOUSE, HIS LG 37P.O BOX 30016, NAIROBI, KENYATEL: +254 (020) 2717077 EXT 45097CELL: +254 (0) 722375633 or 0202033363EMAIL: wanjala2p@yahoo.com hmis@health.go.ke "HealthInformation Management - Making a World of Difference”

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--- On Tue, 9/18/12, Wilson,Randy <rwilson@msh.org> wrote:

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Thanks Wilson the experience to me is not even Kaspersky. I now use linux for the last two weeks and dashboard give changing to only two a time six dashboard. I believe it should be user define dashboard in term of selection. But bravo to Oslo team for trying hope they can fix.

Regards

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image934×591 77.2 KB

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On Tue, Sep 18, 2012 at 2:55 PM, Wilson,Randy rwilson@msh.org wrote:

I’m not sure how many of you have found that your DHIS-2 dashboard charts disappear after 10 or 15 seconds – only to re-appear if you refresh your browser.

I discovered the cause on my computer is Kaspersky Endpoint Secruity 8 Web Anti-Virus protection settings.

In order to resolve this issue, you need to edit Kaspersky settings on your computer and add your DHIS-2 instances to the list of trusted URLs. See the screen shot below. If you use DHIS-2 both locally and on the web, you may need to add more than one URL filter.

Randy Wilson

HMIS Advisor, Rwanda

Mailing list: https://launchpad.net/~dhis2-users

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***Division of Health Information System, ******

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