SMS not Receiving

Support - Assistance technique
1

Hello Everyone,

I use a Modem Gateway,

I’m able to send SMS in DHIS, but DHIS don’t receive the SMS I sent. I have the following error when i click on “view received SMS”:

Version:

2.18
Build revision:
18100
Build date:
2015-01-22 04:08

HTTP ERROR 404

Problem accessing /dhis-web-maintenance-mobile/show_receive_sms_form.action. Reason:

    There is no Action mapped for namespace [/dhis-web-maintenance-mobile] and action name [show_receive_sms_form] associated with context path [].


<details class='elided'>
<summary title='Show trimmed content'>&#183;&#183;&#183;</summary>

---

*Powered by Jetty://*

* INFO  11:20:33,944 [Level: INFO, category: SENDING_SMS, time: Sun Feb 01 11:20:33 WAT 2015, message: Sending SMS] (InMemoryNotifier.java [taskScheduler-1])

* INFO  11:20:33,959 Sending message OutboundSMS [recipients=237699******, message=admin: tata] (DefaultOutboundSmsTransportService.java [taskScheduler-1])

* WARN  11:20:33,960 Message not sent (DefaultOutboundSmsTransportService.java [taskScheduler-1])

* INFO  11:20:33,991 [Level: INFO, category: SENDING_SMS, time: Sun Feb 01 11:20:33 WAT 2015, message: All Message Sent] (InMemoryNotifier.java [taskScheduler-1])

* WARN  10:37:33,928 Unable to load gateway Huawei (DefaultOutboundSmsTransportService.java [22821551@qtp-14938154-32])

org.smslib.GatewayException: Cannot add gateways while Service is running!

=========================
EKANI Guy 

</details>
2

Hi Guy,

This issue should be fixed long time ago but let me check it from the code.

Long

···

On Mon Feb 02 2015 at 4:21:36 PM Guy Ekani constyekani@yahoo.fr wrote:

Hello Everyone,

I use a Modem Gateway,

I’m able to send SMS in DHIS, but DHIS don’t receive the SMS I sent. I have the following error when i click on “view received SMS”:

Version:

2.18
Build revision:
18100
Build date:
2015-01-22 04:08

HTTP ERROR 404

Problem accessing /dhis-web-maintenance-mobile/show_receive_sms_form.action. Reason:

    There is no Action mapped for namespace [/dhis-web-maintenance-mobile] and action name [show_receive_sms_form] associated with context path [].



---

Powered by Jetty://

  • INFO 11:20:33,944 [Level: INFO, category: SENDING_SMS, time: Sun Feb 01 11:20:33 WAT 2015, message: Sending SMS] (InMemoryNotifier.java [taskScheduler-1])
  • INFO 11:20:33,959 Sending message OutboundSMS [recipients=237699******, message=admin: tata] (DefaultOutboundSmsTransportService.java [taskScheduler-1])
  • WARN 11:20:33,960 Message not sent (DefaultOutboundSmsTransportService.java [taskScheduler-1])
  • INFO 11:20:33,991 [Level: INFO, category: SENDING_SMS, time: Sun Feb 01 11:20:33 WAT 2015, message: All Message Sent] (InMemoryNotifier.java [taskScheduler-1])
  • WARN 10:37:33,928 Unable to load gateway Huawei (DefaultOutboundSmsTransportService.java [22821551@qtp-14938154-32])

org.smslib.GatewayException: Cannot add gateways while Service is running!

=========================
EKANI Guy

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3

Thank u sir, let me show you my configuration :

Gateway Configuration Management

Gateway Type

···

Type : Modem Gateway

Gateway Configuration

Gateway Name: Huawei

Port *: COM25

BaudRate *: 460800

Polling interval in seconds: *: 10

Manufacturer: Huawei

Model: E173

PIN: 0000

Inbound: Yes

Outbound: Yes

=========================
EKANI Guy

Le Lundi 2 février 2015 10h26, Long Ngo Thanh long.hispvietnam@gmail.com a écrit :

Hi Guy,

This issue should be fixed long time ago but let me check it from the code.

Long

On Mon Feb 02 2015 at 4:21:36 PM Guy Ekani constyekani@yahoo.fr wrote:

Hello Everyone,

I use a Modem Gateway,

I’m able to send SMS in DHIS, but DHIS don’t receive the SMS I sent. I have the following error when i click on “view received SMS”:

Version:

2.18
Build revision:
18100
Build date:
2015-01-22 04:08

HTTP ERROR 404

Problem accessing /dhis-web-maintenance-mobile/show_receive_sms_form.action. Reason:

    There is no Action mapped for namespace [/dhis-web-maintenance-mobile] and action name [show_receive_sms_form] associated with context path [].



---

Powered by Jetty://

  • INFO 11:20:33,944 [Level: INFO, category: SENDING_SMS, time: Sun Feb 01 11:20:33 WAT 2015, message: Sending SMS] (InMemoryNotifier.java [taskScheduler-1])
  • INFO 11:20:33,959 Sending message OutboundSMS [recipients=237699******, message=admin: tata] (DefaultOutboundSmsTransportService.java [taskScheduler-1])
  • WARN 11:20:33,960 Message not sent (DefaultOutboundSmsTransportService.java [taskScheduler-1])
  • INFO 11:20:33,991 [Level: INFO, category: SENDING_SMS, time: Sun Feb 01 11:20:33 WAT 2015, message: All Message Sent] (InMemoryNotifier.java [taskScheduler-1])
  • WARN 10:37:33,928 Unable to load gateway Huawei (DefaultOutboundSmsTransportService.java [22821551@qtp-14938154-32])

org.smslib.GatewayException: Cannot add gateways while Service is running!

=========================
EKANI Guy

Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

4

Hi Guy,

The bug has been fixed. You can download the latest 2.18 from: https://apps.dhis2.org/ci/job/dhis-2.18/lastSuccessfulBuild/artifact/dhis-2/dhis-web/dhis-web-portal/target/dhis.war

Long

···

On Mon Feb 02 2015 at 4:36:23 PM Guy Ekani constyekani@yahoo.fr wrote:

Thank u sir, let me show you my configuration :

Gateway Configuration Management

Gateway Type

Type : Modem Gateway

Gateway Configuration

Gateway Name: Huawei

Port *: COM25

BaudRate *: 460800

Polling interval in seconds: *: 10

Manufacturer: Huawei

Model: E173

PIN: 0000

Inbound: Yes

Outbound: Yes

=========================
EKANI Guy

Le Lundi 2 février 2015 10h26, Long Ngo Thanh long.hispvietnam@gmail.com a écrit :

Hi Guy,

This issue should be fixed long time ago but let me check it from the code.

Long

On Mon Feb 02 2015 at 4:21:36 PM Guy Ekani constyekani@yahoo.fr wrote:

Hello Everyone,

I use a Modem Gateway,

I’m able to send SMS in DHIS, but DHIS don’t receive the SMS I sent. I have the following error when i click on “view received SMS”:

Version:

2.18
Build revision:
18100
Build date:
2015-01-22 04:08

HTTP ERROR 404

Problem accessing /dhis-web-maintenance-mobile/show_receive_sms_form.action. Reason:

    There is no Action mapped for namespace [/dhis-web-maintenance-mobile] and action name [show_receive_sms_form] associated with context path [].



---

Powered by Jetty://

  • INFO 11:20:33,944 [Level: INFO, category: SENDING_SMS, time: Sun Feb 01 11:20:33 WAT 2015, message: Sending SMS] (InMemoryNotifier.java [taskScheduler-1])
  • INFO 11:20:33,959 Sending message OutboundSMS [recipients=237699******, message=admin: tata] (DefaultOutboundSmsTransportService.java [taskScheduler-1])
  • WARN 11:20:33,960 Message not sent (DefaultOutboundSmsTransportService.java [taskScheduler-1])
  • INFO 11:20:33,991 [Level: INFO, category: SENDING_SMS, time: Sun Feb 01 11:20:33 WAT 2015, message: All Message Sent] (InMemoryNotifier.java [taskScheduler-1])
  • WARN 10:37:33,928 Unable to load gateway Huawei (DefaultOutboundSmsTransportService.java [22821551@qtp-14938154-32])

org.smslib.GatewayException: Cannot add gateways while Service is running!

=========================
EKANI Guy

Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

5

Thank you Long, i will try it this night !

···

=========================
EKANI Guy

Le Mardi 3 février 2015 8h47, Long Ngo Thanh long.hispvietnam@gmail.com a écrit :

Hi Guy,

The bug has been fixed. You can download the latest 2.18 from: https://apps.dhis2.org/ci/job/dhis-2.18/lastSuccessfulBuild/artifact/dhis-2/dhis-web/dhis-web-portal/target/dhis.war

Long

On Mon Feb 02 2015 at 4:36:23 PM Guy Ekani constyekani@yahoo.fr wrote:

Thank u sir, let me show you my configuration :

Gateway Configuration Management

Gateway Type

Type : Modem Gateway

Gateway Configuration

Gateway Name: Huawei

Port *: COM25

BaudRate *: 460800

Polling interval in seconds: *: 10

Manufacturer: Huawei

Model: E173

PIN: 0000

Inbound: Yes

Outbound: Yes

=========================
EKANI Guy

Le Lundi 2 février 2015 10h26, Long Ngo Thanh long.hispvietnam@gmail.com a écrit :

Hi Guy,

This issue should be fixed long time ago but let me check it from the code.

Long

On Mon Feb 02 2015 at 4:21:36 PM Guy Ekani constyekani@yahoo.fr wrote:

Hello Everyone,

I use a Modem Gateway,

I’m able to send SMS in DHIS, but DHIS don’t receive the SMS I sent. I have the following error when i click on “view received SMS”:

Version:

2.18
Build revision:
18100
Build date:
2015-01-22 04:08

HTTP ERROR 404

Problem accessing /dhis-web-maintenance-mobile/show_receive_sms_form.action. Reason:

    There is no Action mapped for namespace [/dhis-web-maintenance-mobile] and action name [show_receive_sms_form] associated with context path [].

Powered by Jetty://

  • INFO 11:20:33,944 [Level: INFO, category: SENDING_SMS, time: Sun Feb 01 11:20:33 WAT 2015, message: Sending SMS] (InMemoryNotifier.java [taskScheduler-1])
  • INFO 11:20:33,959 Sending message OutboundSMS [recipients=237699******, message=admin: tata] (DefaultOutboundSmsTransportService.java [taskScheduler-1])
  • WARN 11:20:33,960 Message not sent (DefaultOutboundSmsTransportService.java [taskScheduler-1])
  • INFO 11:20:33,991 [Level: INFO, category: SENDING_SMS, time: Sun Feb 01 11:20:33 WAT 2015, message: All Message Sent] (InMemoryNotifier.java [taskScheduler-1])
  • WARN 10:37:33,928 Unable to load gateway Huawei (DefaultOutboundSmsTransportService.java [22821551@qtp-14938154-32])

org.smslib.GatewayException: Cannot add gateways while Service is running!

=========================
EKANI Guy

Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

6

Hi,

Now dhis received sms, but don’t proceed it and return me this SMS in my phone : “DHIS: No user associated with this phone number. Please contact your supervisor”. as yous can see in file attached

I think there is another problem with NOT NULL in columns sendate and receiveddate of table incomingsms

Version:

2.18

Build revision:

18136

Build date:

2015-02-03 05:49

Tomcat/PostGreSQL in Windows 7

Sincerely,

PB_Sms.zip (150 KB)

···

=========================
EKANI Guy

  • INFO 23:24:49,389 Received SMS: POP ho100 fe200 en500 (SmsPublisher.java [Thread-23])

  • WARN 23:24:49,415 Cannot get users with disjoint roles as user does not have any user roles (DefaultUserService.java [Thread-23])

  • ERROR 23:24:49,416 org.hisp.dhis.sms.parse.SMSParserException: No user associated with this phone number. Please contact your supervisor. (SmsPublisher.java [Thread-23])

  • INFO 23:24:49,433 Sending message OutboundSMS [recipients=23769XXXXXX, message=DHIS: No user associated with this phone number. Please contact your supervisor.] (DefaultOutboundSmsTransportService.java [Thread-23])

  • ERROR 23:14:15,899 Error while executing action (ExceptionInterceptor.java [4577075@qtp-11297322-12])

org.springframework.dao.DataIntegrityViolationException: could not execute statement; SQL [n/a]; constraint [null]; nested exception is org.hibernate.exception.ConstraintViolationException: could not execute statement

$incomingSms.sentDate.toLocaleString()

Caused by: org.postgresql.util.PSQLException: ERREUR: une valeur NULL viole la contrainte NOT NULL de la colonne « sentdate »

Détail : La ligne en échec contient (8528, , 0, null, null, 00 - Succesful Delivery., Huawei, 4, f, imported)

            at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2198)

            at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1927)

            at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:255)

            at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:561)

            at org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:419)

            at org.postgresql.jdbc2.AbstractJdbc2Statement.executeUpdate(AbstractJdbc2Statement.java:365)

            at com.mchange.v2.c3p0.impl.NewProxyPreparedStatement.executeUpdate(NewProxyPreparedStatement.java:105)

            at org.hibernate.engine.jdbc.internal.ResultSetReturnImpl.executeUpdate(ResultSetReturnImpl.java:133)

            ... 122 more

Le Mardi 3 février 2015 17h57, Guy Ekani constyekani@yahoo.fr a écrit :

Thank you Long, i will try it this night !

=========================
EKANI Guy

Le Mardi 3 février 2015 8h47, Long Ngo Thanh long.hispvietnam@gmail.com a écrit :

Hi Guy,

The bug has been fixed. You can download the latest 2.18 from: https://apps.dhis2.org/ci/job/dhis-2.18/lastSuccessfulBuild/artifact/dhis-2/dhis-web/dhis-web-portal/target/dhis.war

Long

On Mon Feb 02 2015 at 4:36:23 PM Guy Ekani constyekani@yahoo.fr wrote:

Thank u sir, let me show you my configuration :

Gateway Configuration Management

Gateway Type

Type : Modem Gateway

Gateway Configuration

Gateway Name: Huawei

Port *: COM25

BaudRate *: 460800

Polling interval in seconds: *: 10

Manufacturer: Huawei

Model: E173

PIN: 0000

Inbound: Yes

Outbound: Yes

=========================
EKANI Guy

Le Lundi 2 février 2015 10h26, Long Ngo Thanh long.hispvietnam@gmail.com a écrit :

Hi Guy,

This issue should be fixed long time ago but let me check it from the code.

Long

On Mon Feb 02 2015 at 4:21:36 PM Guy Ekani constyekani@yahoo.fr wrote:

Hello Everyone,

I use a Modem Gateway,

I’m able to send SMS in DHIS, but DHIS don’t receive the SMS I sent. I have the following error when i click on “view received SMS”:

Version:

2.18
Build revision:
18100
Build date:
2015-01-22 04:08

HTTP ERROR 404

Problem accessing /dhis-web-maintenance-mobile/show_receive_sms_form.action. Reason:

    There is no Action mapped for namespace [/dhis-web-maintenance-mobile] and action name [show_receive_sms_form] associated with context path [].

Powered by Jetty://

  • INFO 11:20:33,944 [Level: INFO, category: SENDING_SMS, time: Sun Feb 01 11:20:33 WAT 2015, message: Sending SMS] (InMemoryNotifier.java [taskScheduler-1])
  • INFO 11:20:33,959 Sending message OutboundSMS [recipients=237699******, message=admin: tata] (DefaultOutboundSmsTransportService.java [taskScheduler-1])
  • WARN 11:20:33,960 Message not sent (DefaultOutboundSmsTransportService.java [taskScheduler-1])
  • INFO 11:20:33,991 [Level: INFO, category: SENDING_SMS, time: Sun Feb 01 11:20:33 WAT 2015, message: All Message Sent] (InMemoryNotifier.java [taskScheduler-1])
  • WARN 10:37:33,928 Unable to load gateway Huawei (DefaultOutboundSmsTransportService.java [22821551@qtp-14938154-32])

org.smslib.GatewayException: Cannot add gateways while Service is running!

=========================
EKANI Guy

Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp