Share or Apply! Job Opportunity: DHIS2 Specialist with Population Services International

Nov 2022

DHIS2 Specialist

Based in Nairobi, Kenya - Global Services Hub

Report to Digital Health and Monitoring Technology Lead

Who we are

Population Services International (PSI) is the world’s leading non-profit social marketing organization. We are a diverse group of over 4,500 entrepreneurial development professionals located in over 35 countries committed to making it easier for all people to lead healthier lives and plan the families they desire. PSI is using its global presence and 50+ years of experience to help reimagine healthcare. We are working to shape market systems, shift policy and funding, and strengthen global capacity to better support consumer empowered healthcare.

Join us!

Population Services International (PSI) seeks a dynamic candidate with an interest in routine health data monitoring systems and data visualization for the position of DHIS2 Specialist. The successful candidate will work closely with program and country teams to provide high-level technical support relating to DHIS2, PSI’s global information management system, and other Digital Health tools PSI uses, as need be. The main focus will be developing, supporting and maintaining complex configuration of program monitoring systems in DHIS2, troubleshooting, general system administration, analytics, dashboard development, and customer support through the Helpdesk, as well as capacity building of Country System Admins across PSI’s country offices.

Sounds interesting? Read on!

Your contribution

Provide DHIS2 system administration, maintenance and configuration support

  • • Configuration of multi-country and complex program monitoring systems in DHIS2 meeting organizational standards, in both desktop and mobile DHIS2 (Categories, Data elements, Data sets, Event and Tracker Programs, Indicators, Users, Org Units, etc)
  • • Create, maintain and support DHIS2 configurations across multiple countries and multiple health areas, including troubleshooting and technical assistance to Country System Admins and DHIS2 Officers
  • • Importing / exporting data and metadata across PSI’s DHIS2 servers
  • • Create and maintain data validation rules and other data quality checks to improve data quality

Provide technical assistance in DHIS2 analytics and dashboard development

  • • Create, maintain and support DHIS2 analytics through Indicators, Program indicators, Predictors as well as visualizations and dashboards tailored to data-users’ needs

Nov 2022

  • • Provide technical assistance to strengthen use of DHIS2 visualizations and dashboards to support evidence-based decision-making through the DHIS2 Interpretations app and Data-to-Action approaches

Provide capacity building support in DHIS2

  • • Train Country System Admins, DHIS2 Officers and other project staff to effectively interpret and manipulate DHIS2 dashboards and visualizations
  • • Increase the capacity of Country System Administrators and other team members in DHIS2 configuration, maintenance and troubleshooting tasks
  • • Create technical documentation for best practices on configuration and maintenance and based on new features after upgrades
  • • Troubleshoot DHIS2 configuration and maintenance through PSI’s DHIS2 Helpdesk

Troubleshooting via helpdesk and DHIS2 documentation

  • • Lead the administration of the PSI helpdesk
  • • Track the agents’ and overall performance of the helpdesk agents
  • • Develop documentation for Country System Administrators and ensure it’s uploaded on the knowledge base
  • • Maintain the DHIS2 SharePoint page up to date with relevant information

What are we looking for?

The basics

  • • Degree in Computer Science, Information Technology, Informatics, or a related field
  • • 4+ years of experience in managing complex databases systems
  • • Proven experience working with DHIS2 on system configuration, maintenance, and analytics
  • • Experience with one or more general purpose programming languages (experience with Python preferred)
  • • You can construct SQL queries and manage databases
  • • Excellent cross-cultural, interpersonal, written, and oral communications skills
  • • Excellent organizational and multitasking capabilities
  • • Strong technical documentation skills
  • • Exceptionally strong attention to detail and diligence; strong understanding of how small changes in a system can have global impacts
  • • Excellent analytical and business analysis skills; able to reverse engineer business processes into intuitive DHIS2 system designs for users that also provide timely and useful data for decision-makers
  • • An advocate for process and standards, rather than bespoke solutions
  • • Love for capacity building and building the skills of others

What would get us excited:

  • • Fluency in French, Spanish, or Portuguese

Application Nov 2022

All applicants MUST have work authorization for Kenya. PSI will not sponsor work permits

• Status: Interested applicants should submit a current Curriculum Vitae no later than November, 14, 2022 to**. Subject: DHIS2 Specialist**

Applications will be screened on a rolling basis until a suitable candidate is identified. References will be required

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

JD - DHIS2 Specialist - Nov 2022 (003).pdf (156.8 KB)