Here are some addition questions from the Zoom Q&A, including a few that were answered during the session:
Q: How did you address the support form mobile users, as we well know on the DHIS2 Mobile App we cannot use tools like teamviewer to be able to go through the user issue?
A: Implemented an MDM
Q: What are your experiences with maintaining motivation and incentives of field staff for data collection?
A: This is more of a program question. In Nigeria there is an incentive mechanism for field staff based on number of clients they reach and reports they submit in DHIS2
Q: How are you able to manage data Confidentiality and privacy using whatsapp
A: (Beatrice): We are only sending aggregate data via whatsapp (simple tables, # of ANC1, targets, % achieved, etc.), not patient data
Q: Was there provision for data bundles for Health care workers?
A: (Beatrice) Yes we provided Phones, Sim Cards and Data bundles about 350MBs on a monthly basis
Q: How is it decided what data should be collected? Any recommendations on how to improve this?
Q: Does the transmission link mapping now support links between TEIs/enrollments/events in different Tracker Programs?
@marta and @kwame @bakeyo for your review / response