Scorecard not working in my 2.30 instance

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(moses mwale) #1

I have dhis2 2.30 installed, i download score card widget 2.4 and scorecard 2.4 beta. when i open it, its just stuck on the like welcome screen and some dots rotating. what am i missing to make it run?


(James Omutsani) #2

Hi @moses_mwale,

Our @dhis2-apps team will have a look at this and advise.

Best,
James.


(moses mwale) #3

Thank you Sir.


(Prosper) #4

Dear Moses,

Thanks for exploring the scorecard, where did you download 2.4 from?
Check the latest on:-
https://play.dhis2.org/appstore/app/qRPcqgCP4Er

May also need to clear the cache after installing or run incognito

To experience the power score, feel free to visit the demo
https://scorecard-dev.dhis2.org/demo

Regards


(moses mwale) #5

Thank you for your swift responses, I am sure that’s where I have downloaded the apps. I will have to clear cache and how do I run incognito though?


(James Omutsani) #6

Hi @moses_mwale,

For clearing cache, kindly check out this link: How to refresh your browser's cache

Incognito is just browsing on Private mode… Click here for instructions on how to go to incognito mode, then login to your dhis2 instance as you normally do.

Best,
James.


(moses mwale) #7

Oh I thought it was something new, let me try those. I will share result soon.


(moses mwale) #8

Hello

@jomutsani and @prosper, i have tries the suggested method to try to make my score card to work but to now avail. anything else i can try?
if i check web console to see what happens i see this

Loading failed for the with source “https://example.org/api/apps/Scorecard-24-beta-14/inline.f3f1a70272a3fbe5cdad.bundle.js”. index.html:5:1
Loading failed for the with source “https://example.org/api/apps/Scorecard-24-beta-14/polyfills.a9b60393ef9e734947bd.bundle.js”. index.html:5:1
Loading failed for the with source “https://example.org/api/apps/Scorecard-24-beta-14/scripts.3a7fc58824fa122fdf86.bundle.js”. index.html:5:1
Loading failed for the with source “https://example.org/api/apps/Scorecard-24-beta-14/main.36da05e700a445631dd8.bundle.js”. index.html:5:100:
and in the network gives



(moses mwale) #9

Hello

I managed to make the score card work, the main issue was with Nginx for it was working at a default reverse proxi, so it was blocking css.