Roles group not update on user account android

Support - Assistance technique
1

Subject: Assistance Needed: Data Set Removal for Removed User Group

Dear Support Team,

I am seeking assistance with an issue I encountered after making changes to user groups in my user account.

Specifically, I added a new user group to my account and removed another user group. However, upon logging into the Android application, I noticed that all data sets related to the removed user group are still visible, while the data set associated with the recently added user group has been successfully included.

Thank you for your prompt attention to this matter.

Best regards,

2

Hi @sami.oracle10g

Is the situation same for this user on the web?

On the android application you may want to do a configuration sync (settings > Sync configuration). Can you confirm you did this?

3

I did sync configuration.