We are suffering heavily with the localstorage problem in data entry module.
When user login for the first time, the orgunit tree can not be loaded.
This problem is only solved when we either clear the cache of the browser or re-assign orgunit for the users.
As this happened for thousands of hospitals, answering phone call for support for that number of users become a nightmare. Have you experienced something similar or any to overcome this?
I have had the issue with the Org unit not loading, but I have realized
that it was due to outdated browsers.
···
*-----*
*JEAN PAUL MUTALI*
Kigali - RWANDA
Skype: mutali.rw
<http://mutali.rw/>
--------------------------------
If we don't learn to program, we risk being programmed ourselves... program
or be programmed
On Tue, May 20, 2014 at 10:07 AM, Ngoc Thanh Nguyen < thanh.hispvietnam@gmail.com> wrote:
Hi everyone
We are suffering heavily with the localstorage problem in data entry
module.
When user login for the first time, the orgunit tree can not be loaded.
This problem is only solved when we either clear the cache of the browser
or re-assign orgunit for the users.
As this happened for thousands of hospitals, answering phone call for
support for that number of users become a nightmare. Have you experienced
something similar or any to overcome this?
We are suffering heavily with the localstorage problem in data entry module.
When user login for the first time, the orgunit tree can not be loaded.
This problem is only solved when we either clear the cache of the browser or re-assign orgunit for the users.
As this happened for thousands of hospitals, answering phone call for support for that number of users become a nightmare. Have you experienced something similar or any to overcome this?
We use dhis2.4. This happened with all kinds of browsers: chrome, firefox,
safari.
For developer consoles, as it happened on users' machine, we did not taken
any snapshot. But from now, we try to collect that kind of information
Thanh
···
On Tue, May 20, 2014 at 3:18 PM, Morten Olav Hansen <mortenoh@gmail.com>wrote:
Thanh,
Can you give some more info. Which version of dhis2? which browser and
version? does it give you anything in the developer console?
In general dhis2 behaves a lot better in dhis 2.14/2.15 with regards to
browser storage, but there might still be some glitches here and there
--
Morten
On Tue, May 20, 2014 at 10:14 AM, J. Paul Mutali <mutali@gmail.com> wrote:
Hi Thanh,
I have had the issue with the Org unit not loading, but I have realized
that it was due to outdated browsers.
*-----*
*JEAN PAUL MUTALI*
Kigali - RWANDA
Skype: mutali.rw
<http://mutali.rw/>
--------------------------------
If we don't learn to program, we risk being programmed ourselves... program
or be programmed
On Tue, May 20, 2014 at 10:07 AM, Ngoc Thanh Nguyen < >> thanh.hispvietnam@gmail.com> wrote:
Hi everyone
We are suffering heavily with the localstorage problem in data entry
module.
When user login for the first time, the orgunit tree can not be loaded.
This problem is only solved when we either clear the cache of the
browser or re-assign orgunit for the users.
As this happened for thousands of hospitals, answering phone call for
support for that number of users become a nightmare. Have you experienced
something similar or any to overcome this?
That sounds weird. Could you try:
dhis-web-dataentry/getMetaData.action
and run the output through http://jsonlint.com/ ? just to make sure the json is valid, sometimes a bad indicator or something might mess up the output (although it doesn’t seem like this is the problem here).
It would really help if you can give me the output from the developer console it hard to debug without it.
Here is screeen shot of dataentry form. The dataset combobox always loading…
Sometime problem is resolved when we clear browser cache, reassigne user to other orgunit or create new user with the same orgunit. But sometime one of them can not resolve problem.
I also try to update the newest browser version but it still loading all of time.
We are suffering heavily with the localstorage problem in data entry module.
When user login for the first time, the orgunit tree can not be loaded.
This problem is only solved when we either clear the cache of the browser or re-assign orgunit for the users.
As this happened for thousands of hospitals, answering phone call for support for that number of users become a nightmare. Have you experienced something similar or any to overcome this?
Of course, when I run on my computer, it said valid json. Let me try to spot the affected computers that has the problem and check that.
Thanh
···
On Tue, May 20, 2014 at 4:45 PM, Morten Olav Hansen mortenoh@gmail.com wrote:
That sounds weird. Could you try:
dhis-web-dataentry/getMetaData.action
and run the output through http://jsonlint.com/ ? just to make sure the json is valid, sometimes a bad indicator or something might mess up the output (although it doesn’t seem like this is the problem here).
It would really help if you can give me the output from the developer console it hard to debug without it.
Here is screeen shot of dataentry form. The dataset combobox always loading…
Sometime problem is resolved when we clear browser cache, reassigne user to other orgunit or create new user with the same orgunit. But sometime one of them can not resolve problem.
I also try to update the newest browser version but it still loading all of time.
We are suffering heavily with the localstorage problem in data entry module.
When user login for the first time, the orgunit tree can not be loaded.
This problem is only solved when we either clear the cache of the browser or re-assign orgunit for the users.
As this happened for thousands of hospitals, answering phone call for support for that number of users become a nightmare. Have you experienced something similar or any to overcome this?
I have tried to put this dataset as Not Allowed Offline. Do you think it helps?
We will watch out today to see whether any hospitals call for this support
We are suffering heavily with the localstorage problem in data entry module.
When user login for the first time, the orgunit tree can not be loaded.
This problem is only solved when we either clear the cache of the browser or re-assign orgunit for the users.
As this happened for thousands of hospitals, answering phone call for support for that number of users become a nightmare. Have you experienced something similar or any to overcome this?
It could help, because if you are using a bunch of custom forms, it will take forever to download… and depending on the strength of your connection, it might cut off midway… what that option does, it simply does not include the dataset in the main meta-data download, but it will download it on demand.
I have tried to put this dataset as Not Allowed Offline. Do you think it helps?
We will watch out today to see whether any hospitals call for this support
We are suffering heavily with the localstorage problem in data entry module.
When user login for the first time, the orgunit tree can not be loaded.
This problem is only solved when we either clear the cache of the browser or re-assign orgunit for the users.
As this happened for thousands of hospitals, answering phone call for support for that number of users become a nightmare. Have you experienced something similar or any to overcome this?