Problem when logging in

Hi all,

I try again (see below).

Lise

···

From: GROUT, Lise
Sent: 01 August 2017 16:33
To: ‘DHIS 2 Users list’; ‘DHIS 2 Developers list’
Subject: RE: Problem when logging in

Dear all,

Just to complete, when I log in with a different user than lise.grout, I can still see the actual user when clicking on “Account”, and I can find the authorized Apps by clicking on “Manage my Apps”… What can I do so that it from the beginning shows the right user and the right Apps?

Thanks

Lise

From: GROUT, Lise
Sent: 01 August 2017 15:41
To: DHIS 2 Users list; DHIS 2 Developers list
Subject: Problem when logging in

Dear all,

I have a weird issue today. I have tried to log in from different computers, with 4 different credentials. Whatever I do, I always finally appear logged in as lise.grout (the other users cannot access their account), and my user does not have access to all the usual Apps (like Users App)… Any idea?

Lise

Dr. Lise Grout

Epidemiologist

World Health Organization

Department of Neglected Tropical Diseases (HTM/NTD/IDM)
Innovative and Intensified Disease Management Unit
20, Avenue Appia; CH-1211 Geneva 27
Tel. +41 22 791 2341

Mobile +41 79 290 68 61

Skype: tigrouveto

http://www.who.int/neglected_diseases

Hi Lisa,
Its hard to say what it going on, but I would guess that the user role which your “lisa.grout” user is a member of, has had its user role permissions modified. Have you checked there? But it seems strange if it only affects this account and no others which are a member of the same user role.

I would login as a super user (assuming you can) and double check the user role just to be sure.

Regards

Jason

···

On Thu, Aug 3, 2017 at 7:11 AM, GROUT, Lise groutl@who.int wrote:

Hi all,

I try again (see below).

Lise

From: GROUT, Lise
Sent: 01 August 2017 16:33
To: ‘DHIS 2 Users list’; ‘DHIS 2 Developers list’
Subject: RE: Problem when logging in

Dear all,

Just to complete, when I log in with a different user than lise.grout, I can still see the actual user when clicking on “Account”, and I can find the authorized Apps by clicking on “Manage my Apps”… What can I do so that it from the beginning shows the right user and the right Apps?

Thanks

Lise

From: GROUT, Lise
Sent: 01 August 2017 15:41
To: DHIS 2 Users list; DHIS 2 Developers list
Subject: Problem when logging in

Dear all,

I have a weird issue today. I have tried to log in from different computers, with 4 different credentials. Whatever I do, I always finally appear logged in as lise.grout (the other users cannot access their account), and my user does not have access to all the usual Apps (like Users App)… Any idea?

Lise

Dr. Lise Grout

Epidemiologist

World Health Organization

Department of Neglected Tropical Diseases (HTM/NTD/IDM)
Innovative and Intensified Disease Management Unit
20, Avenue Appia; CH-1211 Geneva 27
Tel. +41 22 791 2341

Mobile +41 79 290 68 61

Skype: tigrouveto

http://www.who.int/neglected_diseases


Mailing list: https://launchpad.net/~dhis2-users

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Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

Hi Jason,

Thank you for your help. I am actually a superuser of the system, and it still the case. However, I have also problem with assigning new user role or user groups to users… We will go back to previous build and see if this is the reason…

Thanks a lot.

Lise.

···

From: Jason Pickering [mailto:jason.p.pickering@gmail.com]
Sent: 03 August 2017 07:39
To: GROUT, Lise
Cc: DHIS 2 Users list; DHIS 2 Developers list
Subject: Re: [Dhis2-users] Problem when logging in

Hi Lisa,

Its hard to say what it going on, but I would guess that the user role which your “lisa.grout” user is a member of, has had its user role permissions modified. Have you checked there? But it seems strange if it only affects this account and no others which are a member of the same user role.

I would login as a super user (assuming you can) and double check the user role just to be sure.

Regards

Jason

On Thu, Aug 3, 2017 at 7:11 AM, GROUT, Lise groutl@who.int wrote:

Hi all,

I try again (see below).

Lise

From: GROUT, Lise
Sent: 01 August 2017 16:33
To: ‘DHIS 2 Users list’; ‘DHIS 2 Developers list’
Subject: RE: Problem when logging in

Dear all,

Just to complete, when I log in with a different user than lise.grout, I can still see the actual user when clicking on “Account”, and I can find the authorized Apps by clicking on “Manage my Apps”… What can I do so that it from the beginning shows the right user and the right Apps?

Thanks

Lise

From: GROUT, Lise
Sent: 01 August 2017 15:41
To: DHIS 2 Users list; DHIS 2 Developers list
Subject: Problem when logging in

Dear all,

I have a weird issue today. I have tried to log in from different computers, with 4 different credentials. Whatever I do, I always finally appear logged in as lise.grout (the other users cannot access their account), and my user does not have access to all the usual Apps (like Users App)… Any idea?

Lise

Dr. Lise Grout

Epidemiologist

World Health Organization

Department of Neglected Tropical Diseases (HTM/NTD/IDM)
Innovative and Intensified Disease Management Unit
20, Avenue Appia; CH-1211 Geneva 27
Tel. +41 22 791 2341

Mobile +41 79 290 68 61

Skype: tigrouveto

http://www.who.int/neglected_diseases


Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp

Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049