Problem: No longer able to enter data in a tracker

[dmbantu (davuya)]

Hi all,

I have a repeatable stage where data for the first visit was entered in November. Now the user cannot enter data for the second visit. When he/she clicks on the tracked entity, Timeline data entry is blank; it says: No active enrollment. Please enroll from the enrollment widget. Moreover, there are no buttons for adding, scheduling visits, so it is impossible to follow up with patients.

Thanks.

[prosper (Prosper Behumbiize (MPH, PhD))]

Dear @dmbantu
In the tracked entity dashboard, click on the setting button and click on Show/hide widgets

Then tick on Enrolment to show in the dashboard

If the enrolment is available, then you can reopen it

Regards

[dmbantu (davuya)]

Hi, @prosper,

I have clicked on Show/hide widgets and ticked on enrolment, but there is no reopen button.

Thanks