Problem in the visualization of periods in the dashboard filter

[JaimeLopez]

Hello.

We have just upgraded to version 2.40.7 from 2-40-6 version one of our servers because we were experiencing extrange behaviour and it is the same. When we filter in the dashboard for period and try to select fixed periods, if we try to change period type, the options are above the previous type. We cannot select then the correct filter. It is clear in hte image

Can you help us with this?

Thank you

[Gassim (AL-Gassim Sharaf Addin)]

Hi @JaimeLopez

Please check that you are using the latest stable release of the Dashboard app:

Additionally, would you try again using your browser’s Guest mode?

If you’re still facing this issue in the version 101.0.1 of the Dashboard app while viewing in your browser’s Guest mode, please reply here to confirm; otherwise, if it’s working in Guest mode for the latest version then please clear your browser cache.

BTW, I tried to reproduce this issue but I couldn’t:

[JaimeLopez]

Hello Gassim

It is working fine now.
I updated the Dashboard application.

Thanks a lot.

[Gassim (AL-Gassim Sharaf Addin)]

Glad to hear that! Please remember to follow the instructions for this release:

@Karoline

Important: This update requires a coordinated upgrade of the other analytics apps.

The new version of the Dashboard App relies on updated versions of Maps, Data Visualizer and Line Listing apps to function correctly, so these apps must be upgraded concurrently.

Steps:

1. Upgrade all four apps to the following minimum versions:

• Dashboard App: 101.0.0
• Maps App: 101.0.0
• Line Listing App: 102.0.0
• Data Visualizer App: 101.0.0

2. Confirm that the Dashboard is functioning as expected after the upgrade.

I hope this helps! Please mark this topic as solved if it is. Thanks!