Pivot table page not displayed

I’m using the last version of dhis2 Live in local but when I try to display pivot table page, the page is not displayed. I get a blank page like the attached picture.

pivot table Blank page.docx (73.5 KB)

What version of DHIS2 are you using? And which database - H2 or Postgres? Have you run the Analytics generation?

Please see if there is any Error message in the log file. It is located in the logs folder inside dhis-live.

You can also click on Ctrl+Shift+J to see if there are any javascript console messages.

Knut

···

On Mon, Jan 20, 2014 at 5:36 PM, HAKIZIMANA Franck francescohaki@gmail.com wrote:

I’m using the last version of dhis2 Live in local but when I try to display pivot table page, the page is not displayed. I get a blank page like the attached picture.


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Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org

I’m using DHIS 2.14 and I’m using PostGres as database and I performed Analytics generation. there is no error message in the log file but in console there is an error message as Uncaught TypeError: Cannot read property ‘ouc’ of undefined in core.js:2545

Unfortunately, the DHIS2 Live log file is not so good. Could you also try to start DHIS2 Live in an alternative manner:

Instead of clicking on dhis2-live.exe, open a DOS command window and type the following:

java -jar dhis2-live.jar

Then you should see more information in the command window, possibly some additional error messages.

Knut

···

On Tue, Jan 21, 2014 at 2:04 PM, HAKIZIMANA Franck francescohaki@gmail.com wrote:

I’m using DHIS 2.14 and I’m using PostGres as database and I performed Analytics generation. there is no error message in the log file but in console there is an error message as Uncaught TypeError: Cannot read property ‘ouc’ of undefined in core.js:2545


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Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org

The console message should be sufficient to understand what is going on. Will have a look at it.

···

On Tue, Jan 21, 2014 at 2:14 PM, Knut Staring knutst@gmail.com wrote:

Unfortunately, the DHIS2 Live log file is not so good. Could you also try to start DHIS2 Live in an alternative manner:

Instead of clicking on dhis2-live.exe, open a DOS command window and type the following:

java -jar dhis2-live.jar

Then you should see more information in the command window, possibly some additional error messages.

Knut


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On Tue, Jan 21, 2014 at 2:04 PM, HAKIZIMANA Franck francescohaki@gmail.com wrote:

I’m using DHIS 2.14 and I’m using PostGres as database and I performed Analytics generation. there is no error message in the log file but in console there is an error message as Uncaught TypeError: Cannot read property ‘ouc’ of undefined in core.js:2545


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Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org

The problem seems to be that the user you are logged in with is not assigned to any organisation units.

I will commit a fix to make sure the app does not crash in such cases.

···

On Tue, Jan 21, 2014 at 2:32 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

The console message should be sufficient to understand what is going on. Will have a look at it.

On Tue, Jan 21, 2014 at 2:14 PM, Knut Staring knutst@gmail.com wrote:

Unfortunately, the DHIS2 Live log file is not so good. Could you also try to start DHIS2 Live in an alternative manner:

Instead of clicking on dhis2-live.exe, open a DOS command window and type the following:

java -jar dhis2-live.jar

Then you should see more information in the command window, possibly some additional error messages.

Knut


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

On Tue, Jan 21, 2014 at 2:04 PM, HAKIZIMANA Franck francescohaki@gmail.com wrote:

I’m using DHIS 2.14 and I’m using PostGres as database and I performed Analytics generation. there is no error message in the log file but in console there is an error message as Uncaught TypeError: Cannot read property ‘ouc’ of undefined in core.js:2545


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Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org

Fix commited and backported to 2.14.

···

On Tue, Jan 21, 2014 at 3:01 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

The problem seems to be that the user you are logged in with is not assigned to any organisation units.

I will commit a fix to make sure the app does not crash in such cases.

On Tue, Jan 21, 2014 at 2:32 PM, Jan Henrik Øverland janhenrik.overland@gmail.com wrote:

The console message should be sufficient to understand what is going on. Will have a look at it.

On Tue, Jan 21, 2014 at 2:14 PM, Knut Staring knutst@gmail.com wrote:

Unfortunately, the DHIS2 Live log file is not so good. Could you also try to start DHIS2 Live in an alternative manner:

Instead of clicking on dhis2-live.exe, open a DOS command window and type the following:

java -jar dhis2-live.jar

Then you should see more information in the command window, possibly some additional error messages.

Knut


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

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On Tue, Jan 21, 2014 at 2:04 PM, HAKIZIMANA Franck francescohaki@gmail.com wrote:

I’m using DHIS 2.14 and I’m using PostGres as database and I performed Analytics generation. there is no error message in the log file but in console there is an error message as Uncaught TypeError: Cannot read property ‘ouc’ of undefined in core.js:2545


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Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org

thank you very much for your support, now I can display pivot table page.
But I'm still facing to another issue: When I want to display values in
pivot table I get " No value found" message. I did service->report->data
mart->Start export but I didn't get values,I got the message "No values
found".Could you help me to solve this issue?
thank you

Did you extract the war file? The code should be unpacked in a "dhis"
folder inside the webapps folder.

Hi,

I updated it but when I launch DHIS2 I get this error message in Browser:
HTTP ERROR: 503

Problem accessing /. Reason:

    SERVICE_UNAVAILABLE

what the issue?

Hi, to update to the latest version, please do the following:

- go to dhis-live/webapps and delete the folder called "dhis"
- download the latest war file, put it in dhis-live/webapps and extract
it (like a zip file)

The folder dhis-live/webapps/dhis should now have the latest code. Then
start up again.

Hi,

Could you give me the procedure on how to update it and on how to
deploy it in my computer(local) because I used to deploy dhis2 live.

thank you

Hi,

Could you give me the procedure on how to update it and on how to
deploy it in my computer because I used to deploy dhis2 live.

thank you

Hi, what is the message in the console?

If you get the same message I guess you have not updated to the
latest 2.14 war file:
http://www.dhis2.org/download/releases/2.14/dhis.war

Please let me know if you get a different error message in console.

The user I'm logged in with is assigned to an organisation unit but
The pivot table page still Blank like the attached file .And I have used
DOS command window to launch DHIS2, and there is no error message. Could
you help me to solve this issue?

Fix commited and backported to 2.14.

The problem seems to be that the user you are logged in with is
not assigned to any organisation units.

I will commit a fix to make sure the app does not crash in such
cases.

The console message should be sufficient to understand what is
going on. Will have a look at it.

Unfortunately, the DHIS2 Live log file is not so good. Could
you also try to start DHIS2 Live in an alternative manner:

Instead of clicking on dhis2-live.exe, open a DOS command
window and type the following:

java -jar dhis2-live.jar

Then you should see more information in the command window,
possibly some additional error messages.

Knut

I'm using DHIS 2.14 and I'm using PostGres as database and I
performed Analytics generation. there is no error message in the log file
but in console there is an error message as Uncaught
TypeError: Cannot read property 'ouc' of undefined in
core.js:2545

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--
Knut Staring
Dept. of Informatics, University of Oslo
+4791880522
http://dhis2.org

_______________________________________________
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···

On Sun, Feb 2, 2014 at 10:17 AM, HAKIZIMANA Franck <francescohaki@gmail.com>wrote:

On Fri, Jan 31, 2014 at 1:19 PM, Jan Henrik Øverland < > janhenrik.overland@gmail.com> wrote:

On Fri, Jan 31, 2014 at 12:16 PM, HAKIZIMANA Franck < >> francescohaki@gmail.com> wrote:

On Fri, Jan 31, 2014 at 11:50 AM, Jan Henrik Øverland < >>> janhenrik.overland@gmail.com> wrote:

On Fri, Jan 31, 2014 at 11:31 AM, HAKIZIMANA Franck < >>>> francescohaki@gmail.com> wrote:

On Fri, Jan 31, 2014 at 11:30 AM, HAKIZIMANA Franck < >>>>> francescohaki@gmail.com> wrote:

On Fri, Jan 31, 2014 at 11:14 AM, Jan Henrik Øverland < >>>>>> janhenrik.overland@gmail.com> wrote:

On Fri, Jan 31, 2014 at 9:43 AM, HAKIZIMANA Franck < >>>>>>> francescohaki@gmail.com> wrote:

On Tue, Jan 21, 2014 at 4:30 PM, Jan Henrik Øverland < >>>>>>>> janhenrik.overland@gmail.com> wrote:

On Tue, Jan 21, 2014 at 3:01 PM, Jan Henrik Øverland < >>>>>>>>> janhenrik.overland@gmail.com> wrote:

On Tue, Jan 21, 2014 at 2:32 PM, Jan Henrik Øverland < >>>>>>>>>> janhenrik.overland@gmail.com> wrote:

On Tue, Jan 21, 2014 at 2:14 PM, Knut Staring <knutst@gmail.com>wrote:

On Tue, Jan 21, 2014 at 2:04 PM, HAKIZIMANA Franck < >>>>>>>>>>>> francescohaki@gmail.com> wrote: