OWNERSHIP_ACCESS_DENIED Error in event creation An error occurred, please check import summary. Response from the server

Support - Assistance technique
1

We are using Version: 2.35.3 Build revision:3492688 Build date:2021-03-29 19:32, I get the following error in the tracker capture When adding new event

Error in event creation
An error occurred, please check import summary.
Response from the server.

image

Best Regards
Emmanuel

2 Likes
2

Have you found a solution to this problem. Many Thanks

3

@ntawemma This happens when the user does not have the owner org unit in his capture/search scope. If the program access level is PROTECTED/CLOSED, then the owner org unit should be in the capture scope. If the program access level is OPEN/AUDITED, then the owner org unit should be in the search scope. Let me know if you have any questions.

1 Like
4

Thank you @Ameen I encountered a similar problem and your suggestion helped me address it.

1 Like
5

image
image648×652 16.7 KB

Having this error on version 40.1…Any solution? Cause the above doesn’t work

1 Like
6

We get this same error in 2.39.6. Our program was working fine in 2.39.4.1 Now we had to force the program to have wider search previlege to prevent this error.