OU Hierarchy levels change in the Event Visualizer app

Support - Assistance technique
1

the problem was solved, however when I go in events visualizer the behavior changes and I am not able to view all organisations units and hierarchy is compromised at some points.
hierarchy of my organization units normally looks like this

hierarchy
hierarchy1962×741 63.7 KB

but on event visualizer hierarchy is lost with all level 5 OUnits and some others in other levels and it looks like this
Events
Events1920×919 101 KB

just have highlighted some but all hierarchy is lost ,
any assistance on this?

2

Thank you for the post! May I ask you what is the DHIS2 version number of the instance that you are using? When I open an of the play.dhis2.org instances, the app displays the OU hierarchy properly. (:

I added more levels and it’s still working:

image
image923×1489 165 KB

3

Thank you @Gassim for your tireless support, I am currebtly using 2.35.3 version
the strange thing is that elsewhere I am able to get the right hierarchy but once I get in event visualizer app the hierarchy is lost.
should I upgrade?

1 Like
4

I’d recommend that you update to 2.35.8 and see if you still have this issue or not! Thanks!