Not being able to see data elements in Capture app (Event Program)

Support - Assistance technique
3

Hi @Natalie_Tibbels and @Kristiyan_Panayotov !
You might be affected by the linked issue:

To fix the “invisible custom form” problem, follow these steps:

  • Open the program in maintenance.
  • Go to “3. Create data entry form”
  • Select the “Custom” tab
  • Click the delete button at the bottom of the screen (this deletes the blank custom form from the server directly)
  • Do not click the “Save” button at the bottom of the screen - as long as the current bug exists, this would reintroduce a blank custom form. Close the maintenance app without any further actions.
  • Clean cache and open the Capture app - everything should work normally again.
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