Hi
I recently encountered a similar issue.
I was able to rebuild the report, but saving it as a favorite failed due to the presence of “N/A” in the event report output. These “N/A” values were likely representing null or deleted values. By filtering only for the options within the option set, I managed to save the favorite.
This suggests that the initial event report was possibly looking for null values (shown as “N/A”) which it couldn’t locate. This behavior seems unintended.
Here are some fixes or workarounds:
- Recreate the event report favorite: Ensure you filter for the options within the option set before saving it.
- Fix the original favorite without creating a new one: Export the favorite, insert the necessary filters into the payload (see snapshot), and reimport it using merge mode as REPLACE.