Dear all
Has any one faced this challenge before, my DHIS2 reports app is not loading. It just shows that its loading but it never completes. Could I have missed out a step somewhere? See image below;
Anybody with a solution to this problem?
···
From: Timothy Kiyemba
Sent: 12/02/2017 21:59
To: dhis2-devs; dhis2-users
Subject: My DHIS2 Reports app not loading
Dear all
Has any one faced this challenge before, my DHIS2 reports app is not loading. It just shows that its loading but it never completes. Could I have missed out a step somewhere? See image below;
Timothy,
Please run maintenance and delete war file and name of folder which has the name of your war file. Download a new war and tail -f /path/Catalina.out if there is no error then everything should be fine.
Kindly note I am saying “/path/” because I don’t the path of your logs. Also tomcat must be stop before deleting war file and folder and “tail” the logs before starting tomcat.
Wishing you the best.
···
On Feb 13, 2017 06:26, “timothy kiyemba” tkiyemba@gmail.com wrote:
Anybody with a solution to this problem?
From: Timothy Kiyemba
Sent: 12/02/2017 21:59
To: dhis2-devs; dhis2-users
Subject: My DHIS2 Reports app not loading
Dear all
Has any one faced this challenge before, my DHIS2 reports app is not loading. It just shows that its loading but it never completes. Could I have missed out a step somewhere? See image below;
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Dear Gerald,
This could be also related to your tomcat version, we had the similar issue here in Rwanda with data visualizer, pivot and event report apps not loading after upgrading to dhis 2.24. We have upgraded to our tomcat from 7.052 to 7.0.68 and it worked.
Please trace back Bob,Lars, and Jason discussion on the tomcat version for the new dhis2 releases.
Regards.
···
On 13 February 2017 at 08:48, gerald thomas gerald17006@gmail.com wrote:
Timothy,
Please run maintenance and delete war file and name of folder which has the name of your war file. Download a new war and tail -f /path/Catalina.out if there is no error then everything should be fine.
Kindly note I am saying “/path/” because I don’t the path of your logs. Also tomcat must be stop before deleting war file and folder and “tail” the logs before starting tomcat.
Wishing you the best.
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Adolphe Kamugunga
MIS Technical Advisor
Mobile: +250 788 740 578
Email:kaadol@gmail.com
Skype: ka.adolphe
RWANDA
On Feb 13, 2017 06:26, “timothy kiyemba” tkiyemba@gmail.com wrote:
Anybody with a solution to this problem?
From: Timothy Kiyemba
Sent: 12/02/2017 21:59
To: dhis2-devs; dhis2-users
Subject: My DHIS2 Reports app not loading
Dear all
Has any one faced this challenge before, my DHIS2 reports app is not loading. It just shows that its loading but it never completes. Could I have missed out a step somewhere? See image below;
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Kamugunga,
If he had provided the logs then that should had been easy to confirm but currently the information seem like a bug on the war file. So the best option is to replace the war file and monitor the logs. If it is a tomcat issue it will definitely show on the logs.
···
On Feb 13, 2017 08:14, “Kamugunga Adolphe” kaadol@gmail.com wrote:
Dear Gerald,
This could be also related to your tomcat version, we had the similar issue here in Rwanda with data visualizer, pivot and event report apps not loading after upgrading to dhis 2.24. We have upgraded to our tomcat from 7.052 to 7.0.68 and it worked.
Please trace back Bob,Lars, and Jason discussion on the tomcat version for the new dhis2 releases.
Regards.
Adolphe Kamugunga
MIS Technical Advisor
Mobile: +250 788 740 578
Email:kaadol@gmail.com
Skype: ka.adolphe
RWANDA
On 13 February 2017 at 08:48, gerald thomas gerald17006@gmail.com wrote:
Timothy,
Please run maintenance and delete war file and name of folder which has the name of your war file. Download a new war and tail -f /path/Catalina.out if there is no error then everything should be fine.
Kindly note I am saying “/path/” because I don’t the path of your logs. Also tomcat must be stop before deleting war file and folder and “tail” the logs before starting tomcat.
Wishing you the best.
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
On Feb 13, 2017 06:26, “timothy kiyemba” tkiyemba@gmail.com wrote:
Anybody with a solution to this problem?
From: Timothy Kiyemba
Sent: 12/02/2017 21:59
To: dhis2-devs; dhis2-users
Subject: My DHIS2 Reports app not loading
Dear all
Has any one faced this challenge before, my DHIS2 reports app is not loading. It just shows that its loading but it never completes. Could I have missed out a step somewhere? See image below;
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Its hard to say if this is the same issue but it probably is.
The issue is described here
https://lists.launchpad.net/dhis2-users/msg12117.html
Basically, newer version of Tomcat do not allow for the “|” character in URLs. So, if you have upgraded your operating system to a version which has this version of Tomcat and it does not work you have two choices.
-
Downgrade Tomcat to a version which does work. I beleive 8.0.36 is known to work.
-
Upgrade DHIS2 to a version which fixes this issue, which should be a later build of 2.24, 2.25 or 2.26.
Regards,
Jason
···
On Mon, Feb 13, 2017 at 3:20 PM, gerald thomas gerald17006@gmail.com wrote:
Kamugunga,
If he had provided the logs then that should had been easy to confirm but currently the information seem like a bug on the war file. So the best option is to replace the war file and monitor the logs. If it is a tomcat issue it will definitely show on the logs.
Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp
–
On Feb 13, 2017 08:14, “Kamugunga Adolphe” kaadol@gmail.com wrote:
Dear Gerald,
This could be also related to your tomcat version, we had the similar issue here in Rwanda with data visualizer, pivot and event report apps not loading after upgrading to dhis 2.24. We have upgraded to our tomcat from 7.052 to 7.0.68 and it worked.
Please trace back Bob,Lars, and Jason discussion on the tomcat version for the new dhis2 releases.
Regards.
Adolphe Kamugunga
MIS Technical Advisor
Mobile: +250 788 740 578
Email:kaadol@gmail.com
Skype: ka.adolphe
RWANDA
On 13 February 2017 at 08:48, gerald thomas gerald17006@gmail.com wrote:
Timothy,
Please run maintenance and delete war file and name of folder which has the name of your war file. Download a new war and tail -f /path/Catalina.out if there is no error then everything should be fine.
Kindly note I am saying “/path/” because I don’t the path of your logs. Also tomcat must be stop before deleting war file and folder and “tail” the logs before starting tomcat.
Wishing you the best.
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
On Feb 13, 2017 06:26, “timothy kiyemba” tkiyemba@gmail.com wrote:
Anybody with a solution to this problem?
From: Timothy Kiyemba
Sent: 12/02/2017 21:59
To: dhis2-devs; dhis2-users
Subject: My DHIS2 Reports app not loading
Dear all
Has any one faced this challenge before, my DHIS2 reports app is not loading. It just shows that its loading but it never completes. Could I have missed out a step somewhere? See image below;
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049
Thanks Gerald and Adolphe,
Let me try out these options.
Timothy
···
On Mon, Feb 13, 2017 at 9:48 AM, gerald thomas gerald17006@gmail.com wrote:
Timothy,
Please run maintenance and delete war file and name of folder which has the name of your war file. Download a new war and tail -f /path/Catalina.out if there is no error then everything should be fine.
Kindly note I am saying “/path/” because I don’t the path of your logs. Also tomcat must be stop before deleting war file and folder and “tail” the logs before starting tomcat.
Wishing you the best.
On Feb 13, 2017 06:26, “timothy kiyemba” tkiyemba@gmail.com wrote:
Anybody with a solution to this problem?
From: Timothy Kiyemba
Sent: 12/02/2017 21:59
To: dhis2-devs; dhis2-users
Subject: My DHIS2 Reports app not loading
Dear all
Has any one faced this challenge before, my DHIS2 reports app is not loading. It just shows that its loading but it never completes. Could I have missed out a step somewhere? See image below;
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Dear Gerald,
I have tried replacing the war file but the problem persists. See attached my catalina log file. I am working with Tomcat 8.5.8 and DHIS2 2.26. Jason, do I still need to downgrade my Tomcat to 8.0.36? All my apps work except the Event reports app.
Kind regards
Timothy
catalina.2017-02-13.log (55.9 KB)
···
On Mon, Feb 13, 2017 at 9:48 AM, gerald thomas gerald17006@gmail.com wrote:
Timothy,
Please run maintenance and delete war file and name of folder which has the name of your war file. Download a new war and tail -f /path/Catalina.out if there is no error then everything should be fine.
Kindly note I am saying “/path/” because I don’t the path of your logs. Also tomcat must be stop before deleting war file and folder and “tail” the logs before starting tomcat.
Wishing you the best.
On Feb 13, 2017 06:26, “timothy kiyemba” tkiyemba@gmail.com wrote:
Anybody with a solution to this problem?
From: Timothy Kiyemba
Sent: 12/02/2017 21:59
To: dhis2-devs; dhis2-users
Subject: My DHIS2 Reports app not loading
Dear all
Has any one faced this challenge before, my DHIS2 reports app is not loading. It just shows that its loading but it never completes. Could I have missed out a step somewhere? See image below;
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
The important thing to look for is a JavaScript error from the server, namely an HTTP 400 error code. Could you sent your JavaScript console when you load the app?
···
On Mon, Feb 13, 2017 at 5:57 PM, Timothy Kiyemba tkiyemba@gmail.com wrote:
Dear Gerald,
I have tried replacing the war file but the problem persists. See attached my catalina log file. I am working with Tomcat 8.5.8 and DHIS2 2.26. Jason, do I still need to downgrade my Tomcat to 8.0.36? All my apps work except the Event reports app.
Kind regards
Timothy
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
–
On Mon, Feb 13, 2017 at 9:48 AM, gerald thomas gerald17006@gmail.com wrote:
Timothy,
Please run maintenance and delete war file and name of folder which has the name of your war file. Download a new war and tail -f /path/Catalina.out if there is no error then everything should be fine.
Kindly note I am saying “/path/” because I don’t the path of your logs. Also tomcat must be stop before deleting war file and folder and “tail” the logs before starting tomcat.
Wishing you the best.
On Feb 13, 2017 06:26, “timothy kiyemba” tkiyemba@gmail.com wrote:
Anybody with a solution to this problem?
From: Timothy Kiyemba
Sent: 12/02/2017 21:59
To: dhis2-devs; dhis2-users
Subject: My DHIS2 Reports app not loading
Dear all
Has any one faced this challenge before, my DHIS2 reports app is not loading. It just shows that its loading but it never completes. Could I have missed out a step somewhere? See image below;
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049
Timothy,
If you are using the latest version of 2.26, then the more stringent validation of URL characters in recent versions of Tomcat should be supported (for details on the 8.5.x changes, see http://tomcat.apache.org/tomcat-8.5-doc/changelog.html )
If your logs still indicate that this is a tomcat issue, try upgrading to tomcat 8.5.11 - if that don’t work then downgrade to 8.0.36
Regards
Calle
···
On 13 February 2017 at 13:20, Jason Pickering jason.p.pickering@gmail.com wrote:
The important thing to look for is a JavaScript error from the server, namely an HTTP 400 error code. Could you sent your JavaScript console when you load the app?
Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp
–
On Mon, Feb 13, 2017 at 5:57 PM, Timothy Kiyemba tkiyemba@gmail.com wrote:
Dear Gerald,
I have tried replacing the war file but the problem persists. See attached my catalina log file. I am working with Tomcat 8.5.8 and DHIS2 2.26. Jason, do I still need to downgrade my Tomcat to 8.0.36? All my apps work except the Event reports app.
Kind regards
Timothy
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
–
Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049
On Mon, Feb 13, 2017 at 9:48 AM, gerald thomas gerald17006@gmail.com wrote:
Timothy,
Please run maintenance and delete war file and name of folder which has the name of your war file. Download a new war and tail -f /path/Catalina.out if there is no error then everything should be fine.
Kindly note I am saying “/path/” because I don’t the path of your logs. Also tomcat must be stop before deleting war file and folder and “tail” the logs before starting tomcat.
Wishing you the best.
On Feb 13, 2017 06:26, “timothy kiyemba” tkiyemba@gmail.com wrote:
Anybody with a solution to this problem?
From: Timothy Kiyemba
Sent: 12/02/2017 21:59
To: dhis2-devs; dhis2-users
Subject: My DHIS2 Reports app not loading
Dear all
Has any one faced this challenge before, my DHIS2 reports app is not loading. It just shows that its loading but it never completes. Could I have missed out a step somewhere? See image below;
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Calle Hedberg
46D Alma Road, 7700 Rosebank, SOUTH AFRICA
Tel/fax (home): +27-21-685-6472
Cell: +27-82-853-5352
Iridium SatPhone: +8816-315-19119
Email: calle.hedberg@gmail.com
Skype: calle_hedberg
From the look of this error, it seems that you have not assigned this user to any organisation units?
Regards,
Jason
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/legendSets.json?fields=id,displayName|rename(name),legends[id,displayName|rename(name),startValue,endValue,color]&paging=false&_dc=1486985622680
Line Number 1, Column 1: legendSets.json:1:1
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/organisationUnitLevels.json?fields=id,displayName|rename(name),level&paging=false&_dc=1486985622677
Line Number 1, Column 1: organisationUnitLevels.json:1:1
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/organisationUnits.json?userDataViewFallback=true&paging=false&fields=id,displayName|rename(name)&_dc=1486985622676
Line Number 1, Column 1: organisationUnits.json:1:1
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/dimensions.json?fields=id,displayName|rename(name)&filter=dimensionType:eq:ORGANISATION_UNIT_GROUP_SET&paging=false&_dc=1486985622681
Line Number 1, Column 1: dimensions.json:1:1
···
On Mon, Feb 13, 2017 at 2:48 PM, Calle Hedberg calle.hedberg@gmail.com wrote:
Timothy,
If you are using the latest version of 2.26, then the more stringent validation of URL characters in recent versions of Tomcat should be supported (for details on the 8.5.x changes, see http://tomcat.apache.org/tomcat-8.5-doc/changelog.html )
If your logs still indicate that this is a tomcat issue, try upgrading to tomcat 8.5.11 - if that don’t work then downgrade to 8.0.36
Regards
Calle
–
On 13 February 2017 at 13:20, Jason Pickering jason.p.pickering@gmail.com wrote:
The important thing to look for is a JavaScript error from the server, namely an HTTP 400 error code. Could you sent your JavaScript console when you load the app?
Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp
–
Calle Hedberg
46D Alma Road, 7700 Rosebank, SOUTH AFRICA
Tel/fax (home): +27-21-685-6472
Cell: +27-82-853-5352
Iridium SatPhone: +8816-315-19119
Email: calle.hedberg@gmail.com
Skype: calle_hedberg
On Mon, Feb 13, 2017 at 5:57 PM, Timothy Kiyemba tkiyemba@gmail.com wrote:
Dear Gerald,
I have tried replacing the war file but the problem persists. See attached my catalina log file. I am working with Tomcat 8.5.8 and DHIS2 2.26. Jason, do I still need to downgrade my Tomcat to 8.0.36? All my apps work except the Event reports app.
Kind regards
Timothy
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
–
Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049
On Mon, Feb 13, 2017 at 9:48 AM, gerald thomas gerald17006@gmail.com wrote:
Timothy,
Please run maintenance and delete war file and name of folder which has the name of your war file. Download a new war and tail -f /path/Catalina.out if there is no error then everything should be fine.
Kindly note I am saying “/path/” because I don’t the path of your logs. Also tomcat must be stop before deleting war file and folder and “tail” the logs before starting tomcat.
Wishing you the best.
On Feb 13, 2017 06:26, “timothy kiyemba” tkiyemba@gmail.com wrote:
Anybody with a solution to this problem?
From: Timothy Kiyemba
Sent: 12/02/2017 21:59
To: dhis2-devs; dhis2-users
Subject: My DHIS2 Reports app not loading
Dear all
Has any one faced this challenge before, my DHIS2 reports app is not loading. It just shows that its loading but it never completes. Could I have missed out a step somewhere? See image below;
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049
Dear Jason,
I have cross checked and the user is the super user and is also assigned to the parent organisation unit. However, the errors still persist as below when I try to load events reports.
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/organisationUnits.json?userDataViewFallback=true&paging=false&fields=id,displayName|rename(name)&_dc=1487069562287
Line Number 1, Column 1: organisationUnits.json:1:1
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/organisationUnitLevels.json?fields=id,displayName|rename(name),level&paging=false&_dc=1487069562287
Line Number 1, Column 1: organisationUnitLevels.json:1:1
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/legendSets.json?fields=id,displayName|rename(name),legends[id,displayName|rename(name),startValue,endValue,color]&paging=false&_dc=1487069562288
Line Number 1, Column 1: legendSets.json:1:1
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/dimensions.json?fields=id,displayName|rename(name)&filter=dimensionType:eq:ORGANISATION_UNIT_GROUP_SET&paging=false&_dc=1487069562289
Line Number 1, Column 1: dimensions.json:1:1
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/organisationUnits.json?userOnly=true&fields=id,displayName|rename(name),children[id,displayName|rename(name)]&paging=false&_dc=1487069562288
Line Number 1, Column 1:
···
On Tue, Feb 14, 2017 at 11:50 AM, Jason Pickering jason.p.pickering@gmail.com wrote:
From the look of this error, it seems that you have not assigned this user to any organisation units?
Regards,
Jason
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/legendSets.json?fields=id,displayName|rename(name),legends[id,displayName|rename(name),startValue,endValue,color]&paging=false&_dc=1486985622680
Line Number 1, Column 1: legendSets.json:1:1
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/organisationUnitLevels.json?fields=id,displayName|rename(name),level&paging=false&_dc=1486985622677
Line Number 1, Column 1: organisationUnitLevels.json:1:1
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/organisationUnits.json?userDataViewFallback=true&paging=false&fields=id,displayName|rename(name)&_dc=1486985622676
Line Number 1, Column 1: organisationUnits.json:1:1
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/dimensions.json?fields=id,displayName|rename(name)&filter=dimensionType:eq:ORGANISATION_UNIT_GROUP_SET&paging=false&_dc=1486985622681
Line Number 1, Column 1: dimensions.json:1:1
On Mon, Feb 13, 2017 at 2:48 PM, Calle Hedberg calle.hedberg@gmail.com wrote:
Timothy,
If you are using the latest version of 2.26, then the more stringent validation of URL characters in recent versions of Tomcat should be supported (for details on the 8.5.x changes, see http://tomcat.apache.org/tomcat-8.5-doc/changelog.html )
If your logs still indicate that this is a tomcat issue, try upgrading to tomcat 8.5.11 - if that don’t work then downgrade to 8.0.36
Regards
Calle
–
Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049
On 13 February 2017 at 13:20, Jason Pickering jason.p.pickering@gmail.com wrote:
The important thing to look for is a JavaScript error from the server, namely an HTTP 400 error code. Could you sent your JavaScript console when you load the app?
Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp
–
Calle Hedberg
46D Alma Road, 7700 Rosebank, SOUTH AFRICA
Tel/fax (home): +27-21-685-6472
Cell: +27-82-853-5352
Iridium SatPhone: +8816-315-19119
Email: calle.hedberg@gmail.com
Skype: calle_hedberg
On Mon, Feb 13, 2017 at 5:57 PM, Timothy Kiyemba tkiyemba@gmail.com wrote:
Dear Gerald,
I have tried replacing the war file but the problem persists. See attached my catalina log file. I am working with Tomcat 8.5.8 and DHIS2 2.26. Jason, do I still need to downgrade my Tomcat to 8.0.36? All my apps work except the Event reports app.
Kind regards
Timothy
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
–
Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049
On Mon, Feb 13, 2017 at 9:48 AM, gerald thomas gerald17006@gmail.com wrote:
Timothy,
Please run maintenance and delete war file and name of folder which has the name of your war file. Download a new war and tail -f /path/Catalina.out if there is no error then everything should be fine.
Kindly note I am saying “/path/” because I don’t the path of your logs. Also tomcat must be stop before deleting war file and folder and “tail” the logs before starting tomcat.
Wishing you the best.
On Feb 13, 2017 06:26, “timothy kiyemba” tkiyemba@gmail.com wrote:
Anybody with a solution to this problem?
From: Timothy Kiyemba
Sent: 12/02/2017 21:59
To: dhis2-devs; dhis2-users
Subject: My DHIS2 Reports app not loading
Dear all
Has any one faced this challenge before, my DHIS2 reports app is not loading. It just shows that its loading but it never completes. Could I have missed out a step somewhere? See image below;
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp