Hi,
Anybody encountered error in trying event analytics (in Event Reports, Event Visualizer or Maps app) when using a non superuser account. I cannot find the relevant permission in Users App in 2.30. Please see the screenshot below.
Thanks Pamod - as discussed offline the endpoint requires the user to have the event analytics authority, but this authority is missing in the current version of the users app. Hence the bug report.
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Hi @Pamod,
it seems like this authority was incorrectly removed in a previous version. Our developers are working on adding it back in now. You can follow the progress of the work on the Jira ticket you created.
Thanks for reporting this!
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Thanx Markus and Stian. I will follow up the JIRA ticket
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@Pamod the authority has now been added, and if you get the latest version of 2.30 or newer you will find the authority in the users app.
Thanks a lot for reporting!
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Hi All
I am working on V2.30 build revision 853d10f and the feature to “View event analytics” under the user roles - Tracker is available.
I have selected this option for a specific user group, but it seems that after some time, this box automatically unchecks itself. I have done this several times and this checkbox specifically is the one that undoes itself. This has happened to me with several user groups (not only a single one) and this obviously affects viewing the data on dashboards etc.
Has anyone else experienced this? Could this be a bug or is there potentially something else that would be causing this?
I would appreciate any advice or suggestions.
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Hey @Terence_Scott,
Since you are running a version of the code that was built without the fix below, the authority you mention would have been deleted on each server startup. The problem should be resolved if you upgrade to the latest 2.30, which includes this fix:
Best regards,
Markus
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