Dear All
I have tracker case, when I open it’s stage on the mobile Android application, I didn’t see the list names of months to choose Jan 2024. When I open google chrome by laptop it’s work well and all names of months appear.
App version: 3.0.1
Below are screenshot of mobile Android application:
Below are screenshot of google chrome:
Hi @sami.oracle10g,
I have verified that there is misalignment in the behavior of web Tracker Capture and Android Capture app. In web, the periods shown in the dropdown are determined by the incident date and the value of “Scheduled days from start”, which doesn’t seem to be respected in Android. I have created a JIRA ticket to look into this in detail. [ANDROAPP-6493] - Jira
Thanks for your support. Believe me, this issue caused me a headache. Please, your urgent support is appreciated.
Thanks @sami.oracle10g! Please know that you can watch the ticket above to receive updates on the ticket too. The fix is considered. It’s only a matter of time so thanks for your patience.
Many thanks. Believe me, we have launched the midwives form, and this issue caused me a huge headache every month. However, I hope to hear good news soon.
@vgarciabnz @Gassim please change the priority of this issue to high. I am suffering caused this issue very much.
Thanks for the input. The Android team are already working on the issue. If you’re watching the ticket, you’ll receive updates.
Many thanks. Already I followed it till I added my last comment. But the screenshot you have shared showed their is good progress. Thanks for you and developer team.
any update please.
Thanks for asking @sami.oracle10g ! The first ticket is fixed but the issue is still partially fixed and the other related ticket is still In Review: Jira
Please follow the ticket 6660 to receive updates. Thank you!
@Gassim @vgarciabnz
Please follow up on this issue. I am very suffering from this issue. I am missing the report for 2024. as a lot of users use mobile apps.
I appreciated you hard efforts and time.
Hello @sami.oracle10g,
this issue is fixed and will be included in the next patch release, which is scheduled to be release within a week. Sorry for the inconvenience.
many thanks, @vgarciabnz
Does the next patch release involve the 2.39.7.1 version?
Yes, the next patch release of the Android app (3.1.1) will have the same compatibility as the current version (3.1.0): compatibility guaranteed for the last three versions (v39, v40, v41) and it is known to work until version 2.30.
Super. many thanks.
