Issue with Maintenance app

Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.

Have I missed something before starting to create the entry forms for my new project?

Thank you for your help. Kind regards.

AC

Hello Aljosa,

Try cleaning your browser cache by selecting “Browser Cache Cleaner” from the menu. You can also open an Incognito window in Chrome (or are you using a different browser?)

If this does not help, you should take a look at your Chrome browser console for any error messages.

Which version of DHIS2?

Knut

···

On Thu, Jan 11, 2018 at 4:05 PM, Aljosa Celebic Aljosa.Celebic@lih.lu wrote:

Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.

Have I missed something before starting to create the entry forms for my new project?

Thank you for your help. Kind regards.

AC

Aljosa Celebic

Data Manager, Competence Center for Methodology and Statistics

Luxembourg Institute of Health

General Management

1A-B, rue Thomas Edison, L-1445 Strassen

Luxembourg

Tel: +352 26970-399

Fax: +352 26970-719

Email: aljosa.celebic@lih.lu

Website: https://www.lih.lu

Join us on Facebook and follow our activities on Twitter:

https://www.facebook.com/Luxembourg.Institute.of.Health

http://twitter.com/LIH_Luxembourg

aljosa.celebic@lih.lu

This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar

Hi Aljosa, let me copy this back on the mailing list so others can come with suggestions too.

No this is not normal, you should see all that you have in the other screenshot, so there is probably something wrong with your database.

The next places to check are the browser console and the server log.

  1. In Chrome, click on Ctrl+Shit+I to open the console window and look for error messages in RED.

  2. For the server, look for catalina.out in the logs folder (are you using Tomcat or DHIS Live?). Operating system?

Knut

image

image

···

On Fri, Jan 12, 2018 at 9:06 AM, Aljosa Celebic Aljosa.Celebic@lih.lu wrote:

Hi Knut,

I tried with Chrome but I have the same problem.

I also tried “Browser Cache Cleaner” and “Incognito window”, this change nothing.

Is it normal that I have nothing in Maintenance app?

Thanks

Aljosa

From: Knut Staring [mailto:knutst@gmail.com]

Sent: jeudi 11 janvier 2018 18:41

To: Aljosa Celebic Aljosa.Celebic@lih.lu

Subject: Re: [Dhis2-users] Issue with Maintenance app

Can you try with Chrome?

K

On Thu, Jan 11, 2018 at 4:33 PM, Aljosa Celebic Aljosa.Celebic@lih.lu wrote:

Dear Knut,

Thank you for your answer.

Version is 2.28., we have installed it a week ago.

Could you confirm that in all cases, opening the Maintenance I’m supposed to see this window, with many sheets, like ALL, CATEGORY, DATA ELEMENTS, and so on…. :

But this is the window that I have :

I use Mozilla Firefox, I read that Mozilla is recommended.

Should I still try your previous advice?

Thank you!

Kind regards.

AC

From: Knut Staring [mailto:knutst@gmail.com]

Sent: jeudi 11 janvier 2018 16:16

To: Aljosa Celebic Aljosa.Celebic@lih.lu

Cc: dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] Issue with Maintenance app

Hello Aljosa,

Try cleaning your browser cache by selecting “Browser Cache Cleaner” from the menu. You can also open an Incognito window in Chrome (or are you using a different browser?)

If this does not help, you should take a look at your Chrome browser console for any error messages.

Which version of DHIS2?

Knut

On Thu, Jan 11, 2018 at 4:05 PM, Aljosa Celebic Aljosa.Celebic@lih.lu wrote:

Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.

Have I missed something before starting to create the entry forms for my new project?

Thank you for your help. Kind regards.

AC

Aljosa Celebic

Data Manager, Competence Center for Methodology and Statistics

Luxembourg Institute of Health

General Management

1A-B, rue Thomas Edison, L-1445 Strassen

Luxembourg

Tel: +352 26970-399

Fax: +352 26970-719

Email: aljosa.celebic@lih.lu

Website:
https://www.lih.lu

Join us on Facebook and follow our activities on Twitter:

https://www.facebook.com/Luxembourg.Institute.of.Health

http://twitter.com/LIH_Luxembourg

aljosa.celebic@lih.lu

This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar

Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar

Knut Staring

Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar

Hi Aljosa,

can you check that your user has the “ALL” authority (from User app), and if not add it to one of your user roles? Then try again.

best,

Lars

···

On 11 January 2018 at 16:05, Aljosa Celebic Aljosa.Celebic@lih.lu wrote:

Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.

Have I missed something before starting to create the entry forms for my new project?

Thank you for your help. Kind regards.

AC

Aljosa Celebic

Data Manager, Competence Center for Methodology and Statistics

Luxembourg Institute of Health

General Management

1A-B, rue Thomas Edison, L-1445 Strassen

Luxembourg

Tel: +352 26970-399

Fax: +352 26970-719

Email: aljosa.celebic@lih.lu

Website: https://www.lih.lu

Join us on Facebook and follow our activities on Twitter:

https://www.facebook.com/Luxembourg.Institute.of.Health

http://twitter.com/LIH_Luxembourg

aljosa.celebic@lih.lu

This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

lars@dhis2.org

http://www.dhis2.org

Hi Aljosa, let me copy this back on the mailing list so others can come with suggestions too.

No this is not normal, you should see all that you have in the other screenshot, so there is probably something wrong with your database.

The next places to check are the browser console and the server log.

  1. In Chrome, click on Ctrl+Shit+I to open the console window and look for error messages in RED.

  2. For the server, look for catalina.out in the logs folder (are you using Tomcat or DHIS Live?). Operating system?

Knut

image

image

···

Knut Staring

Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar

Hi Lars,

I checked in User app, it looks that I have ‘superuser’ role.

My account is admin « out of the box ».

Where can I check if I have all permissions, and if not, add them?

Kind regards.

Aljosa

···

Hi Aljosa,

can you check that your user has the “ALL” authority (from User app), and if not add it to one of your user roles? Then try again.

best,

Lars

On 11 January 2018 at 16:05, Aljosa Celebic Aljosa.Celebic@lih.lu wrote:

Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.

Have I missed something before starting to create the entry forms for my new project?

Thank you for your help. Kind regards.

AC

Aljosa Celebic

Data Manager, Competence Center for Methodology and Statistics

Luxembourg Institute of Health

General Management

1A-B, rue Thomas Edison, L-1445 Strassen

Luxembourg

Tel: +352 26970-399

Fax: +352 26970-719

Email: aljosa.celebic@lih.lu

Website: https://www.lih.lu

http://files.lih.lu/outlookSignature/lih_cert.jpg

Join us on Facebook and follow our activities on Twitter:

https://www.facebook.com/Luxembourg.Institute.of.Health

http://twitter.com/LIH_Luxembourg

aljosa.celebic@lih.lu

This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

lars@dhis2.org

http://www.dhis2.org

We are you running DHIS2 on a server (actually 2 servers, the tomcat server in a DMZ, the postgresql server on the LAN)

Both are linux servers

Yes, using tomcat as indicated in the install guide.

Thank you.

image

image

···

Hi Aljosa, let me copy this back on the mailing list so others can come with suggestions too.

No this is not normal, you should see all that you have in the other screenshot, so there is probably something wrong with your database.

The next places to check are the browser console and the server log.

  1. In Chrome, click on Ctrl+Shit+I to open the console window and look for error messages in RED.

  2. For the server, look for catalina.out in the logs folder (are you using Tomcat or DHIS Live?). Operating system?

Knut

On Fri, Jan 12, 2018 at 9:06 AM, Aljosa Celebic Aljosa.Celebic@lih.lu wrote:

Hi Knut,

I tried with Chrome but I have the same problem.

I also tried “Browser Cache Cleaner” and “Incognito window”, this change nothing.

Is it normal that I have nothing in Maintenance app?

Thanks

Aljosa

From: Knut Staring [mailto:knutst@gmail.com]

Sent: jeudi 11 janvier 2018 18:41

To: Aljosa Celebic Aljosa.Celebic@lih.lu

Subject: Re: [Dhis2-users] Issue with Maintenance app

Can you try with Chrome?

K

On Thu, Jan 11, 2018 at 4:33 PM, Aljosa Celebic <Aljosa.Celebic@lih.lu > wrote:

Dear Knut,

Thank you for your answer.

Version is 2.28., we have installed it a week ago.

Could you confirm that in all cases, opening the Maintenance I’m supposed to see this window, with many sheets, like ALL, CATEGORY, DATA ELEMENTS, and so on…. :

But this is the window that I have :

I use Mozilla Firefox, I read that Mozilla is recommended.

Should I still try your previous advice?

Thank you!

Kind regards.

AC

From: Knut Staring [mailto:knutst@gmail.com]

Sent: jeudi 11 janvier 2018 16:16

To: Aljosa Celebic Aljosa.Celebic@lih.lu

Cc: dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] Issue with Maintenance app

Hello Aljosa,

Try cleaning your browser cache by selecting “Browser Cache Cleaner” from the menu. You can also open an Incognito window in Chrome (or are you using a different browser?)

If this does not help, you should take a look at your Chrome browser console for any error messages.

Which version of DHIS2?

Knut

On Thu, Jan 11, 2018 at 4:05 PM, Aljosa Celebic <Aljosa.Celebic@lih.lu > wrote:

Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.

Have I missed something before starting to create the entry forms for my new project?

Thank you for your help. Kind regards.

AC

Aljosa Celebic

Data Manager, Competence Center for Methodology and Statistics

Luxembourg Institute of Health

General Management

1A-B, rue Thomas Edison, L-1445 Strassen

Luxembourg

Tel: +352 26970-399

Fax: +352 26970-719

Email: aljosa.celebic@lih.lu

Website: https://www.lih.lu

http://files.lih.lu/outlookSignature/lih_cert.jpg

Join us on Facebook and follow our activities on Twitter:

https://www.facebook.com/Luxembourg.Institute.of.Health

http://twitter.com/LIH_Luxembourg

aljosa.celebic@lih.lu

This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar

Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar

Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar

Hello Aljosa,

Here is the error message you get, which looks like it has to do with your server setup - I hope someone else on the list can chime in here:

Mixed Content: The page (maintenance-73664ca02303e………) was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint. This request has been blocked; the content must be served over HTTPS.

Also, I think you have not shared your Tomcat log with us yet?

Regards,

Knut

image

image

···

On Fri, Jan 12, 2018 at 1:45 PM, Aljosa Celebic Aljosa.Celebic@lih.lu wrote:

We are you running DHIS2 on a server (actually 2 servers, the tomcat server in a DMZ, the postgresql server on the LAN)

Both are linux servers

Yes, using tomcat as indicated in the install guide.

Thank you.

From: Knut Staring [mailto:knutst@gmail.com]

Sent: vendredi 12 janvier 2018 09:12

To: Aljosa Celebic Aljosa.Celebic@lih.lu; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] Issue with Maintenance app

Hi Aljosa, let me copy this back on the mailing list so others can come with suggestions too.

No this is not normal, you should see all that you have in the other screenshot, so there is probably something wrong with your database.

The next places to check are the browser console and the server log.

  1. In Chrome, click on Ctrl+Shit+I to open the console window and look for error messages in RED.
  1. For the server, look for catalina.out in the logs folder (are you using Tomcat or DHIS Live?). Operating system?

Knut

On Fri, Jan 12, 2018 at 9:06 AM, Aljosa Celebic Aljosa.Celebic@lih.lu wrote:

Hi Knut,

I tried with Chrome but I have the same problem.

I also tried “Browser Cache Cleaner” and “Incognito window”, this change nothing.

Is it normal that I have nothing in Maintenance app?

Thanks

Aljosa

From: Knut Staring [mailto:knutst@gmail.com]

Sent: jeudi 11 janvier 2018 18:41

To: Aljosa Celebic Aljosa.Celebic@lih.lu

Subject: Re: [Dhis2-users] Issue with Maintenance app

Can you try with Chrome?

K

On Thu, Jan 11, 2018 at 4:33 PM, Aljosa Celebic <Aljosa.Celebic@lih.lu > wrote:

Dear Knut,

Thank you for your answer.

Version is 2.28., we have installed it a week ago.

Could you confirm that in all cases, opening the Maintenance I’m supposed to see this window, with many sheets, like ALL, CATEGORY, DATA ELEMENTS, and so on…. :

But this is the window that I have :

I use Mozilla Firefox, I read that Mozilla is recommended.

Should I still try your previous advice?

Thank you!

Kind regards.

AC

From: Knut Staring [mailto:knutst@gmail.com]

Sent: jeudi 11 janvier 2018 16:16

To: Aljosa Celebic Aljosa.Celebic@lih.lu

Cc: dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] Issue with Maintenance app

Hello Aljosa,

Try cleaning your browser cache by selecting “Browser Cache Cleaner” from the menu. You can also open an Incognito window in Chrome (or are you using a different browser?)

If this does not help, you should take a look at your Chrome browser console for any error messages.

Which version of DHIS2?

Knut

On Thu, Jan 11, 2018 at 4:05 PM, Aljosa Celebic <Aljosa.Celebic@lih.lu > wrote:

Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.

Have I missed something before starting to create the entry forms for my new project?

Thank you for your help. Kind regards.

AC

Aljosa Celebic

Data Manager, Competence Center for Methodology and Statistics

Luxembourg Institute of Health

General Management

1A-B, rue Thomas Edison, L-1445 Strassen

Luxembourg

Tel: +352 26970-399

Fax: +352 26970-719

Email: aljosa.celebic@lih.lu

Website: https://www.lih.lu

http://files.lih.lu/outlookSignature/lih_cert.jpg

Join us on Facebook and follow our activities on Twitter:

https://www.facebook.com/Luxembourg.Institute.of.Health

http://twitter.com/LIH_Luxembourg

aljosa.celebic@lih.lu

This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar

Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar

Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar

Hi Knut,

Please find attached a log.

I hope it will help to identify the problem.

Kind regards.

Aljosa

catalina.zip (623 KB)

···

Hello Aljosa,

Here is the error message you get, which looks like it has to do with your server setup - I hope someone else on the list can chime in here:

Mixed Content: The page (maintenance-73664ca02303e………) was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint. This request has been blocked; the content must be served over HTTPS.

Also, I think you have not shared your Tomcat log with us yet?

Regards,

Knut

On Fri, Jan 12, 2018 at 1:45 PM, Aljosa Celebic Aljosa.Celebic@lih.lu wrote:

We are you running DHIS2 on a server (actually 2 servers, the tomcat server in a DMZ, the postgresql server on the LAN)

Both are linux servers

Yes, using tomcat as indicated in the install guide.

Thank you.

From: Knut Staring [mailto:knutst@gmail.com]

Sent: vendredi 12 janvier 2018 09:12

To: Aljosa Celebic Aljosa.Celebic@lih.lu; DHIS 2 Users list dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] Issue with Maintenance app

Hi Aljosa, let me copy this back on the mailing list so others can come with suggestions too.

No this is not normal, you should see all that you have in the other screenshot, so there is probably something wrong with your database.

The next places to check are the browser console and the server log.

  1. In Chrome, click on Ctrl+Shit+I to open the console window and look for error messages in RED.
  1. For the server, look for catalina.out in the logs folder (are you using Tomcat or DHIS Live?). Operating system?

Knut

On Fri, Jan 12, 2018 at 9:06 AM, Aljosa Celebic <Aljosa.Celebic@lih.lu > wrote:

Hi Knut,

I tried with Chrome but I have the same problem.

I also tried “Browser Cache Cleaner” and “Incognito window”, this change nothing.

Is it normal that I have nothing in Maintenance app?

Thanks

Aljosa

From: Knut Staring [mailto:knutst@gmail.com]

Sent: jeudi 11 janvier 2018 18:41

To: Aljosa Celebic Aljosa.Celebic@lih.lu

Subject: Re: [Dhis2-users] Issue with Maintenance app

Can you try with Chrome?

K

On Thu, Jan 11, 2018 at 4:33 PM, Aljosa Celebic <Aljosa.Celebic@lih.lu > wrote:

Dear Knut,

Thank you for your answer.

Version is 2.28., we have installed it a week ago.

Could you confirm that in all cases, opening the Maintenance I’m supposed to see this window, with many sheets, like ALL, CATEGORY, DATA ELEMENTS, and so on…. :

But this is the window that I have :

I use Mozilla Firefox, I read that Mozilla is recommended.

Should I still try your previous advice?

Thank you!

Kind regards.

AC

From: Knut Staring [mailto:knutst@gmail.com]

Sent: jeudi 11 janvier 2018 16:16

To: Aljosa Celebic Aljosa.Celebic@lih.lu

Cc: dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] Issue with Maintenance app

Hello Aljosa,

Try cleaning your browser cache by selecting “Browser Cache Cleaner” from the menu. You can also open an Incognito window in Chrome (or are you using a different browser?)

If this does not help, you should take a look at your Chrome browser console for any error messages.

Which version of DHIS2?

Knut

On Thu, Jan 11, 2018 at 4:05 PM, Aljosa Celebic <Aljosa.Celebic@lih.lu > wrote:

Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.

Have I missed something before starting to create the entry forms for my new project?

Thank you for your help. Kind regards.

AC

Aljosa Celebic

Data Manager, Competence Center for Methodology and Statistics

Luxembourg Institute of Health

General Management

1A-B, rue Thomas Edison, L-1445 Strassen

Luxembourg

Tel: +352 26970-399

Fax: +352 26970-719

Email: aljosa.celebic@lih.lu

Website: https://www.lih.lu

http://files.lih.lu/outlookSignature/lih_cert.jpg

Join us on Facebook and follow our activities on Twitter:

https://www.facebook.com/Luxembourg.Institute.of.Health

http://twitter.com/LIH_Luxembourg

aljosa.celebic@lih.lu

This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

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Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar

Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar

Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar


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Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar