Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.
Have I missed something before starting to create the entry forms for my new project?
Try cleaning your browser cache by selecting “Browser Cache Cleaner” from the menu. You can also open an Incognito window in Chrome (or are you using a different browser?)
If this does not help, you should take a look at your Chrome browser console for any error messages.
Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.
Have I missed something before starting to create the entry forms for my new project?
Thank you for your help. Kind regards.
AC
Aljosa Celebic
Data Manager, Competence Center for Methodology and Statistics
This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
Version is 2.28., we have installed it a week ago.
Could you confirm that in all cases, opening the Maintenance I’m supposed to see this window, with many sheets, like ALL, CATEGORY, DATA ELEMENTS, and so on…. :
But this is the window that I have :
I use Mozilla Firefox, I read that Mozilla is recommended.
Subject: Re: [Dhis2-users] Issue with Maintenance app
Hello Aljosa,
Try cleaning your browser cache by selecting “Browser Cache Cleaner” from the menu. You can also open an Incognito window in Chrome (or are you using a different browser?)
If this does not help, you should take a look at your Chrome browser console for any error messages.
Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.
Have I missed something before starting to create the entry forms for my new project?
Thank you for your help. Kind regards.
AC
Aljosa Celebic
Data Manager, Competence Center for Methodology and Statistics
This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.
Have I missed something before starting to create the entry forms for my new project?
Thank you for your help. Kind regards.
AC
Aljosa Celebic
Data Manager, Competence Center for Methodology and Statistics
This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.
Hi Aljosa, let me copy this back on the mailing list so others can come with suggestions too.
No this is not normal, you should see all that you have in the other screenshot, so there is probably something wrong with your database.
The next places to check are the browser console and the server log.
In Chrome, click on Ctrl+Shit+I to open the console window and look for error messages in RED.
For the server, look for catalina.out in the logs folder (are you using Tomcat or DHIS Live?). Operating system?
Knut
···
Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.
Have I missed something before starting to create the entry forms for my new project?
Thank you for your help. Kind regards.
AC
Aljosa Celebic
Data Manager, Competence Center for Methodology and Statistics
This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.
Subject: Re: [Dhis2-users] Issue with Maintenance app
Can you try with Chrome?
K
On Thu, Jan 11, 2018 at 4:33 PM, Aljosa Celebic <Aljosa.Celebic@lih.lu > wrote:
Dear Knut,
Thank you for your answer.
Version is 2.28., we have installed it a week ago.
Could you confirm that in all cases, opening the Maintenance I’m supposed to see this window, with many sheets, like ALL, CATEGORY, DATA ELEMENTS, and so on…. :
But this is the window that I have :
I use Mozilla Firefox, I read that Mozilla is recommended.
Subject: Re: [Dhis2-users] Issue with Maintenance app
Hello Aljosa,
Try cleaning your browser cache by selecting “Browser Cache Cleaner” from the menu. You can also open an Incognito window in Chrome (or are you using a different browser?)
If this does not help, you should take a look at your Chrome browser console for any error messages.
Which version of DHIS2?
Knut
On Thu, Jan 11, 2018 at 4:05 PM, Aljosa Celebic <Aljosa.Celebic@lih.lu > wrote:
Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.
Have I missed something before starting to create the entry forms for my new project?
Thank you for your help. Kind regards.
AC
Aljosa Celebic
Data Manager, Competence Center for Methodology and Statistics
This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.
Here is the error message you get, which looks like it has to do with your server setup - I hope someone else on the list can chime in here:
Mixed Content: The page (maintenance-73664ca02303e………) was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint. This request has been blocked; the content must be served over HTTPS.
Also, I think you have not shared your Tomcat log with us yet?
Subject: Re: [Dhis2-users] Issue with Maintenance app
Can you try with Chrome?
K
On Thu, Jan 11, 2018 at 4:33 PM, Aljosa Celebic <Aljosa.Celebic@lih.lu > wrote:
Dear Knut,
Thank you for your answer.
Version is 2.28., we have installed it a week ago.
Could you confirm that in all cases, opening the Maintenance I’m supposed to see this window, with many sheets, like ALL, CATEGORY, DATA ELEMENTS, and so on…. :
But this is the window that I have :
I use Mozilla Firefox, I read that Mozilla is recommended.
Subject: Re: [Dhis2-users] Issue with Maintenance app
Hello Aljosa,
Try cleaning your browser cache by selecting “Browser Cache Cleaner” from the menu. You can also open an Incognito window in Chrome (or are you using a different browser?)
If this does not help, you should take a look at your Chrome browser console for any error messages.
Which version of DHIS2?
Knut
On Thu, Jan 11, 2018 at 4:05 PM, Aljosa Celebic <Aljosa.Celebic@lih.lu > wrote:
Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.
Have I missed something before starting to create the entry forms for my new project?
Thank you for your help. Kind regards.
AC
Aljosa Celebic
Data Manager, Competence Center for Methodology and Statistics
This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
Here is the error message you get, which looks like it has to do with your server setup - I hope someone else on the list can chime in here:
Mixed Content: The page (maintenance-73664ca02303e………) was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint. This request has been blocked; the content must be served over HTTPS.
Also, I think you have not shared your Tomcat log with us yet?
Subject: Re: [Dhis2-users] Issue with Maintenance app
Can you try with Chrome?
K
On Thu, Jan 11, 2018 at 4:33 PM, Aljosa Celebic <Aljosa.Celebic@lih.lu > wrote:
Dear Knut,
Thank you for your answer.
Version is 2.28., we have installed it a week ago.
Could you confirm that in all cases, opening the Maintenance I’m supposed to see this window, with many sheets, like ALL, CATEGORY, DATA ELEMENTS, and so on…. :
But this is the window that I have :
I use Mozilla Firefox, I read that Mozilla is recommended.
Subject: Re: [Dhis2-users] Issue with Maintenance app
Hello Aljosa,
Try cleaning your browser cache by selecting “Browser Cache Cleaner” from the menu. You can also open an Incognito window in Chrome (or are you using a different browser?)
If this does not help, you should take a look at your Chrome browser console for any error messages.
Which version of DHIS2?
Knut
On Thu, Jan 11, 2018 at 4:05 PM, Aljosa Celebic <Aljosa.Celebic@lih.lu > wrote:
Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.
Have I missed something before starting to create the entry forms for my new project?
Thank you for your help. Kind regards.
AC
Aljosa Celebic
Data Manager, Competence Center for Methodology and Statistics
This message (including any attachments) is intended for the addressee only and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you have received this message by mistake, please notify the sender by return e-mail and delete this message from your system. You should not use, alter, copy or distribute this message or disclose its contents to anyone. E-mail transmission can not be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luxembourg Institute of Health shall not be responsible nor liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system.