Input Lag in Android Apps with Extensive Datasets

Support - Assistance technique
1

Hi Community,
Has anyone experienced issues with large datasets or forms containing numerous input fields in Android apps? Specifically, there’s a noticeable lag between typing on the keyboard and the characters appearing in the input fields. Sometimes, the values entered are missing when reopening the form.

Are there any solutions or strategies the community has implemented to address this issue, apart from reducing the number of fields in the dataset? If you’ve encountered this challenge, what measures did you take to ensure smooth performance while continuing to work with such forms?

Here’s a Video for reference.

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Hi @arslan_mughal ,
Can you tell us which Android App version are you using?.
Also if you have any demo user where we can check your use case would be great.
Thanks!

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Hi @andresmr

We have the same kind of issue with a dataset containing around 50 data values.

The numbers typed in sometimes disappear after typing, but if we close and open the data set, we can see the figures coming back.

We have this issue with both applications 3.1.0 and 3.1.0.1.

However, for some reason, the display came back to normal after 2 or 3 days (changing the sections settings of the dataset) in one of our environment, but is it still not working well on another, and I was not able to identify why.

@andresmr You can reproduce on play envirnonment 2.41.2 using the dataset ART Monthly summary

Hi @andresmr can you confirm if this bug has already been reported in Jira (as we are also affected) and if there is a plan to include a fix in version 3.1.1 ? Thanks in advance

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Hi @arslan_mughal and @gregory

We are re-opening this ticket Jira and we will address it in the 3.2 version.

Thank you for your inputs. Let us know if you have any other comment/question

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Hi @nancyesp

Thanks for the feedback.
Do you know approximately what is the release planning for Android Capture app version 3.1.1 and version 3.2?

As we are on version 2.41, we have to stick with the Android versions after 3.XX and we try to find a version working for all the different programs and their specific configuration (mutli option, tracker, large datasets).

Thanks

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Hi @gregory, I understand the concern.

I am afraid we are a bit late for adding it to 3.1.1 since we are days apart from the code freeze but the team will analyze the case and see if there is a workaround or easy fix.

3.2 will be released at the beginning of May.

Thanks again for your feedback.

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Thanks Nancy. We really hope this can be included in 3.1 Version and i will vote on jira for this.