In DHIS 2.28 Issues with organisation unit selection in tracker capture

Hi all,

In DHIS 2.28, I have created a data element called “Institution” for tracker and I set the value type to “Organisation Unit”. But, when I go to the tracker capture and click on the field institution to select oraganisation unit, I was unable to select organization units.

The popup was there with the list of organization unit, but when click on the select button, nothing appeared in the institution field.

Please let me know how you can help.

Thanks

Thierry

Hi Thierry,

Do you also see this in the online demo?

Sometimes with user interface issues like this, clearing your browser cache can help:
https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Knut

···

On Tue, Dec 19, 2017 at 2:28 AM, Thierry Octave Thierry_Octave@dai.com wrote:

Hi all,

In DHIS 2.28, I have created a data element called “Institution” for tracker and I set the value type to “Organisation Unit”. But, when I go to the tracker capture and click on the field institution to select oraganisation unit, I was unable to select organization units.

The popup was there with the list of organization unit, but when click on the select button, nothing appeared in the institution field.

Please let me know how you can help.

Thanks

Thierry

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Knut Staring

Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar

Hi Knut,

I’m going to check on the online demo to see. I do clear my cache but the problem persist.

Thierry

···

Hi Thierry,

Do you also see this in the online demo?

Sometimes with user interface issues like this, clearing your browser cache can help:

https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Knut

On Tue, Dec 19, 2017 at 2:28 AM, Thierry Octave Thierry_Octave@dai.com wrote:

Hi all,

In DHIS 2.28, I have created a data element called “Institution” for tracker and I set the value type to “Organisation Unit”. But, when I go to the tracker capture and click on the field institution to select oraganisation unit, I was unable to select organization units.

The popup was there with the list of organization unit, but when click on the select button, nothing appeared in the institution field.

Please let me know how you can help.

Thanks

Thierry

----The DAI email disclaimer can be found at
http://www.dai.com/disclaimer.----


Mailing list:
https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

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More help :
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Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar

If you see the same problem in the demo, pls report as a JIRA issue.

Cheers,

Knut

···

On Tue, Dec 19, 2017 at 3:37 PM, Thierry Octave Thierry_Octave@dai.com wrote:

Hi Knut,

I’m going to check on the online demo to see. I do clear my cache but the problem persist.

Thierry

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, December 19, 2017 9:13 AM

To: Thierry Octave Thierry_Octave@dai.com

Cc: dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] In DHIS 2.28 Issues with organisation unit selection in tracker capture

Hi Thierry,

Do you also see this in the online demo?

Sometimes with user interface issues like this, clearing your browser cache can help:

https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Knut

On Tue, Dec 19, 2017 at 2:28 AM, Thierry Octave Thierry_Octave@dai.com wrote:

Hi all,

In DHIS 2.28, I have created a data element called “Institution” for tracker and I set the value type to “Organisation Unit”. But, when I go to the tracker capture and click on the field institution to select oraganisation unit, I was unable to select organization units.

The popup was there with the list of organization unit, but when click on the select button, nothing appeared in the institution field.

Please let me know how you can help.

Thanks

Thierry

----The DAI email disclaimer can be found at
http://www.dai.com/disclaimer.----


Mailing list:
https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe :
https://launchpad.net/~dhis2-users

More help :
https://help.launchpad.net/ListHelp

Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar

----The DAI email disclaimer can be found at http://www.dai.com/disclaimer.----

Knut Staring

Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar

I test it on the demo, it still have the same problem.

Thank you,

Thierry

···

If you see the same problem in the demo, pls report as a JIRA issue.

Cheers,

Knut

On Tue, Dec 19, 2017 at 3:37 PM, Thierry Octave Thierry_Octave@dai.com wrote:

Hi Knut,

I’m going to check on the online demo to see. I do clear my cache but the problem persist.

Thierry

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, December 19, 2017 9:13 AM

To: Thierry Octave Thierry_Octave@dai.com

Cc: dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] In DHIS 2.28 Issues with organisation unit selection in tracker capture

Hi Thierry,

Do you also see this in the online demo?

Sometimes with user interface issues like this, clearing your browser cache can help:

https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Knut

On Tue, Dec 19, 2017 at 2:28 AM, Thierry Octave Thierry_Octave@dai.com wrote:

Hi all,

In DHIS 2.28, I have created a data element called “Institution” for tracker and I set the value type to “Organisation Unit”. But, when I go to the tracker capture and click on the field institution to select oraganisation unit, I was unable to select organization units.

The popup was there with the list of organization unit, but when click on the select button, nothing appeared in the institution field.

Please let me know how you can help.

Thanks

Thierry

----The DAI email disclaimer can be found at
http://www.dai.com/disclaimer.----


Mailing list:
https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe :
https://launchpad.net/~dhis2-users

More help :
https://help.launchpad.net/ListHelp

Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar

----The DAI email disclaimer can be found at
http://www.dai.com/disclaimer.----

Knut Staring

Department of Information, Evidence and Research

World Health Organization, Geneva, Switzerland

Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522

Skype: knutstar