Gassim
8 May 2021 10:29
2
Hi @kennegervais welcome to the community! Thank you for reaching out. For the support team to be able to help you, I recommend adding as much information as possible. Please see post:
Have a question about installing, configuring or using DHIS2, or seeing any unexpected behavior/bugs in DHIS2, this is the place to get support - or help others with their questions.
When posting a support question, please include as much info as possible of the following:
DHIS2 version you’re using
Operating system and web browser you’re using
Servlet container/Tomcat logs related to your problem.
Web browser console: In e.g. Chrome click Ctrl+Shift+I, then “Console”, and look for exceptions related to your problem.
Actions leading to the problem: Describe as clearly as possible which steps you take leading to the problem or exception - and whether you can reproduce this issue on our demo servers (play.dhis2.org )
Problem description: Describe the problem clearly, why you think it is a problem and which behavior you would expect from the system.
You can also tag the specific dev teams in your post to notify them about your support request: @dhis2-backend - DHIS2 Backend Dev Team@dhis2-test-qa - DHIS2 Test and QA Team@dhis2-analytics - DHIS2 Analytics Dev Team@dhis2-platform - DHIS2 Apps Dev Team@dhis2-tracker - DHIS2 Tracker Dev Team@dhis2-android - DHIS2 Android Dev Team