HTTP Status 500 – Internal Server : Error Download as image or pdf

Support - Assistance technique
1

Dear all
I am kindly request for your help and to know what is going on my DHis2 versions 2.38.4.3. When ever i am trying to download dashboard as image or PDF i am facing the following error on the browser. What might be the issue and solution for that. This is happening on version 2.38.4.3.
Try to IMC

Error massage when trying to download using option above

Dashboard image issue
Dashboard image issue1601×648 219 KB

Regards

2

Thank you for your post @Shapr0019! What version of Java are you using? You might want to consider updating your Java.

If that doesn’t work, could you please give us more and complete information as I’m not able to reproduce the issue in play instance https://play.dhis2.org/2.38.4.3/dhis-web-data-visualizer/#/zKl0LcQyxPl

Thanks!