How to delete individuals from Tracker Capture permanently version 2.9

Hi,

We have deleted some individual’s profile in tracker capture and that is not showing in Tracker Capture when we search but it appears in the list of event reports. Please suggest how to delete that permanently.

Regards,

Pradeep

1 Like

Hi Pradeep,

You remove soft deleted values under Data Administration > Maintenance

Regards,

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Elmarie Claasen

Project Manager

Health Information Systems Program

Tel: 041-367 1027

Cell: 082 374 2209

E-mail: elmarie@hisp.org

Skype: elmarie.claasen52

From: Dhis2-devs dhis2-devs-bounces+elmarie=hisp.org@lists.launchpad.net On Behalf Of Pradeep Kumar Thakur
Sent: Wednesday, November 7, 2018 1:30 PM
To: DHIS 2 Users list dhis2-users@lists.launchpad.net; dhis2-devs dhis2-devs@lists.launchpad.net
Subject: [Dhis2-devs] How to delete individuals from Tracker Capture permanently version 2.9

Hi,

We have deleted some individual’s profile in tracker capture and that is not showing in Tracker Capture when we search but it appears in the list of event reports. Please suggest how to delete that permanently.

Regards,

Pradeep

1 Like

Thank you Elmarie for guidance.

Regards,

Pradeep

image

image

···

From: Elmarie Claasen elmarie@hisp.org

Sent: Wednesday, November 7, 2018 6:29 PM

To: Pradeep Kumar Thakur pthakur@fhi360.org; DHIS 2 Users list dhis2-users@lists.launchpad.net; dhis2-devs dhis2-devs@lists.launchpad.net

Subject: RE: [Dhis2-devs] How to delete individuals from Tracker Capture permanently version 2.9

Hi Pradeep,

You remove soft deleted values under Data Administration > Maintenance

Regards,

Elmarie Claasen

Project Manager

Health Information Systems Program

Tel: 041-367 1027

Cell: 082 374 2209

E-mail: elmarie@hisp.org

Skype: elmarie.claasen52

From: Dhis2-devs dhis2-devs-bounces+elmarie=hisp.org@lists.launchpad.net On Behalf Of Pradeep Kumar Thakur

Sent: Wednesday, November 7, 2018 1:30 PM

To: DHIS 2 Users list dhis2-users@lists.launchpad.net; dhis2-devs dhis2-devs@lists.launchpad.net

Subject: [Dhis2-devs] How to delete individuals from Tracker Capture permanently version 2.9

Hi,

We have deleted some individual’s profile in tracker capture and that is not showing in Tracker Capture when we search but it appears in the list of event reports. Please suggest how to delete that permanently.

Regards,

Pradeep

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1 Like

Hi Elmarie

I was wondering if you (or anyone else) could assist me with this issue. I am also attempting to delete the TEIs from a tracker program and have deleted the records from the actual program. I then went to Data Administration to “Permanently remove soft deleted tracked entity instances”, but received the following error:

ERROR: update or delete on table “trackedentityinstance” violates foreign key

I have attempted to do maintenance on other options, such as “permanently remove soft deleted enrollments” and this worked.

Do you have any idea what could be causing this?

Thanks!

I am running v2.30 build revision 853d10f on Widows Chrome.

1 Like

Hi Terence,

To be honest I have not used this in v2.30 as we have not upgraded our tracker production instances to 2.30 yet.

However from the errors you are receiving I would recommend you look at the Tracked Entity instances, Program instances and Program stage instances. You would need to delete these in reverse order and ensure that on deleting a Tracked Entity Instance it is not enrolled in any other programs.

Maybe someone else in the community can provide further guidance.

Regards,

Elmarie

1 Like

Hi Terence,

This was logged to JIRA: DHIS2-5456

1 Like

Hi @dhuser

Thank you for this. I will vote for the issue.

1 Like

Hi @Pradeep and @Terence_Scott,

Hope you can now permanently delete individual’s profile in the tracker capture app as DHIS2-5456 was resolved and available on the build release.

Best,
James.

Hi @jomutsani

Thanks for the update, this is great news. We have unfortunately not yet upgraded to the latest build release or V2.32 yet but are thankful that the issue has been resolved by the team!

1 Like